My order hasn't even shipped yet so not sure why i am being asked to review but I use perfumania regularly and I've always been super satisfied. Great selection. Fast shipping. No worries about knock... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The customer service at the Staten Island Mall location was spectacular... top teir. They were so patient with my friend and I. We were so indecisive but with their help and knowledge we ended up purc... See more
Poeme by Lancome is my absolute favorite perfume and it is very hard to find. When I noticed it on Perfumania, I didn't hesitate to order it. I hope Lancome never stops making this and I hope I can... See more
The store was clean and inviting. We felt welcomed as soon as we walked in. We appreciated our associate; he was very helpful and told us about the fragrances and savings. We told him some of our favo... See more
Company details
Written by the company
We offer a large selection of best-selling designer fragrances for men and women at discounted prices. Perfumania operates over one hundred discount retail stores throughout the United States to meet the needs of today’s fashion-conscious, value-oriented consumers. Perfumania’s success is not only because of the wide selection of high quality products offered at substantial savings. Our fragrance consultants are trained to provide personalized service and expert advice about today’s most popular fragrances, as well as the classic and hard-to-find fragrances. Meeting this need requires three basic principles: service, selection and quality. Because of the dedication and superior customer service offered by our Associates, Perfumania has been successful at upholding all three, while maintaining fantastic discount pricing.
100% Authentic
Written by the company
- Enjoy genuine designer fragrances
- at discounted prices.
FREE SHIPPING
Enjoy Free U.S. Shipping on orders over $59
FREE SHIPPING
Enjoy Free U.S. Shipping on orders over $59
(Excludes Hawaii & Alaska)
Enjoy Free U.S. Shipping on orders over $59
(Excludes Hawaii & Alaska)
Contact info
2650 SW 145th Ave, 33027, Miramar, United States
- (866) 557-2368
- customer.service@perfumania.com
- www.perfumania.com
4.6
Excellent
20K reviews
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When I walked through the door
When I walked through the door, I asked what’s they have new and the lady showed me what they had knew that came in she was very kind and respectful, and very honest about the fragrance. my experience there was so amazing.
March 30, 2026
The Manager and Emmanuel were very…
The Manager and Emmanuel were very helpful and patient as we made selections and tested fragrances.
March 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The guy never asked for my phone number…
The guy never asked for my phone number and when I asked to provide it he said it was too late and I missed out on the points of my sale
March 3, 2026
Reply from Perfumania
Hi! We are sorry to hear this happened to you. Please contact us at customer.service@perfumania.com to further assist you. We are available 9am-5pm EST.
Thank You
Perfumania Customer Service
Really helpful and knowledgeable of…
Really helpful and knowledgeable of cologne and perfume I was looking to buy.
March 28, 2026
The prices were good and the items were…
The prices were good and the items were in stock. Shipping was quick as well.
March 27, 2026
I had been looking for this sent for…
I had been looking for this sent for about 15yrs... I was overwhelmed with joy when it arrived. A flood of memories came back to me as soon as I sprayed it! Thank you.
March 16, 2026
she gave me a really good price
she gave me a really good price. and she really met my price limit and I really loved it there
March 28, 2026
The man working there was a great help…
The man working there was a great help to me in finding what I wanted. Helped me find a great cologne, and he deserves a raise.
March 29, 2026
My experience was amazing
My experience was amazing. I believe her name was Melisa 💕 or Marissa. She worked at the location at the arrowhead mall. She was so kind. She literally gave me like 1000 different smell. She worked with me and she found me something that was iconic that I love that it was actually sent that my mom used to wear. She was so understanding and super kind so I just wanted to tell her thank you.
March 24, 2026
Amazing customer Service
Walked into store not knowing what I wanted, the associate who assisted us was welcoming, friendly, patient, and helpful! Makes me want to come back!
March 29, 2026
The staff was very knowledgeable
The staff was very knowledgeable, and friendly. She took the time to explain everything between picking my kids cologne to showing the how to fill there travel spray bottle.
March 29, 2026
Excellent prices and wide selection
Excellent prices and wide selection. The gentlemen who assisted me was EXTREMELY knowledgeable about scents and went above and beyond. He helped me find what I was looking for and even got me a discounted deal on a second bottle. 11/10!
March 28, 2026
Be more welcoming to the customers show…
Be more welcoming to the customers show intrest in really helping the customers.
March 29, 2026
I found my favorite perfume!
My son and I had a great experience at Perfumania. Myasia was a great help and she guided me to finding a scent that I loved. She also helped my 12 year old son find a cologne that he loved. We left as happy customers.
March 28, 2026
Customer service was amazing
The location I went to that's in Fordham was amazing. The service was great, the lady that took care of me was so nice and patient
March 29, 2026
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