Worst platform and customer support ever - after not being able to provide any help I reached out to the producer of the hair straightener that exploded. Only to find out, that perfumedeal24 is not an... See more
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Still got my items at a cheap price early December - quality of products are top - delivery time longer than competitive stores but lately the prices on this website has gone up significantly ... so a... See more
Company replied
Great prices on niche fragrances. I picked up an Amouage perfume at a cracking price, couldn't be happier with it. Delivery was a wee bit slow, but to be fair Ireland had two bank holidays together. I... See more
Company replied
I was satisfied with my purchase. I was a little sceptical if the products will be original considering the prices as re relatively low compared to other web shops, but they did not disappoint on th... See more
Company replied
Company details
Written by the company
Perfumedeal24 is operated by Gaprastore sp zoo. We are company registered with registration no: 78069971. Head office: Poznańska 23/6, 00-685 Warszawa, Poland (Warehouse in the Netherlands) Phone: +31 (0) 852735189 E-mail: contact@perfumedeal24.com
Contact info
Poznańska 23/6, 00-685 Warszawa, Poland, 00-685, Warszawa, Poland
- +31 (0) 85 27 35 189
- contact@perfumedeal24.com
- www.perfumedeal24.com
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Perfumedeal24
Dear Bettina,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction.
See you on your next order :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Kind regards,
PerfumeDeal24
No respons - perfume was not sealed
We have ordered 2 perfumes, one Givenchy, one Aramis.
The Aramis was ok, fully packed with cellophane, so sealed.
But the Givenchy, seemed to be used: no seal, no cellophane and full of dust.
I have written the company several emails, since 2 weeks, but no answer at all. I find it very disappointing.
June 16, 2022
Unprompted review
Reply from Perfumedeal24
Dear Mania,
Thank you for your comment!
We have sent you an email regarding your order. If you give us more detailed information about this issue, we will assist you.
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Kind regards,
PerfumeDeal24
Very good treatment of my order, and very good treatment of my reclamation
Very good treatment of my order: I have received my order quickly;
However, the top of the bottle I have ordered was broken, so I have contacted perfumedeal, and said to us my experience.
Finally, they have proposed to refund me 40% of the order.
I have appreciated this commercial act.
June 14, 2022
Reply from Perfumedeal24
Dear Pascal,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction.
See you on your next order :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Kind regards,
PerfumeDeal24
It took more time than expected
It took more time than expected, however good comunication.
May 31, 2022
Reply from Perfumedeal24
Dear Nuno,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction.Due to the warehouse density, we have to keep our order delivery time long. However, our team sends all orders as soon as possible.
See you on your next order :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Kind regards,
PerfumeDeal24
Reply from Perfumedeal24
Dear Annamarie,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction.Due to the warehouse density, we have to keep our order delivery time long. However, our team sends all orders as soon as possible.
See you on your next order :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Kind regards,
PerfumeDeal24
Reply from Perfumedeal24
Dear Stef,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction.
See you on your next order :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Kind regards,
PerfumeDeal24
Tomo Her
Ordered Tomo Her from Perfumedeal24 because I could not find it elsewhere. I'm very pleased!! 5*
May 12, 2022
Reply from Perfumedeal24
Dear Lize,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction.
See you on your next order :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Best regards,
PerfumeDeal24
Product and communication is great
Product and communication is great! Shipping took a while but if you're not in a rush it doesn't matter.
May 6, 2022
Reply from Perfumedeal24
Dear Annamarie,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction.Due to the warehouse density, we have to keep our order delivery time long. However, our team sends all orders as soon as possible.
See you on your next order :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Kind regards,
PerfumeDeal24
The goods are good but the delivery…
The goods are good but the delivery time of over three weeks... I would have been faster by bike. I'd rather buy from my local dealer for a little more money!
April 29, 2022
Reply from Perfumedeal24
Dear York,
Thank you for your kind comment!
When I check your order, I see that it was shipped on the 5th business day. However, in some peak periods, there are delays in orders due to the busyness of shipping companies. Unfortunately, we cannot interfere with these times. We will try to ship your next order in a shorter time.
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Kind regards,
PerfumeDeal24
The pricing is good but the delivery…
The pricing is good but the delivery takes forever.
April 27, 2022
Reply from Perfumedeal24
Dear Philip,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction. We are working to keep our order lead time shorter. We will ship your next order sooner :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Kind regards,
PerfumeDeal24
But very slow delivery
April 26, 2022
Reply from Perfumedeal24
Dear Annemette,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction. We are working to keep our order delivery time shorter.
See you on your next order :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Kind regards,
PerfumeDeal24
This is very disappointing
This is very disappointing. As you could see per my last review, I received wrong items on my last order. Now, they did get in touch with me saying they would refund me for the items I did not receive and half the shipping fee if I returned those that they missent me. Hence, I returned the items and as per An Post(yes I paid for tracking the item) they received it way back March 31. It is almost a month now and still no refund. I had followed it up twice already within that time frame and all they tell me is warehouse is busy. I have been very patient about this whole affair so this is very very disappointing. At this point I am starting to think it is a scam, so do think twice before ordering as this is not worth all the hassle.
April 21, 2022
Unprompted review
Reply from Perfumedeal24
Dear Alayne,
Thank you for your comment!
I contacted the relevant department about this issue and we checked our warehouse. Unfortunately, we could not find the product you sent back in our warehouse. I sent you a detailed email about this issue. If you reply, we will try to solve the problem as soon as possible.
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Best regards,
PerfumeDeal24
Everything worked as expected
April 18, 2022
Reply from Perfumedeal24
Dear Jorge,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction.
See you on your next order :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Best regards,
PerfumeDeal24
Reply from Perfumedeal24
Dear Hanna,
Thank you for your comment!
We are very happy to see your satisfaction as our priority is the happiness of our customers. We have to keep our order delivery time long due to warehouse density, but our team is working to ship all orders as soon as possible. We will try to send your next order in a shorter time.
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Kind regards,
PerfumeDeal24
Excellent and efficient service
Excellent and efficient service. Goods arrived promptly. I have ordered before and will order again from Perfumedeal24.
April 16, 2022
Reply from Perfumedeal24
Dear Francesca,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction.
See you on your next order :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Best regards,
PerfumeDeal24
Reply from Perfumedeal24
Dear Sofia,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction.
See you on your next order :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Best regards,
PerfumeDeal24
too much time waiting too much time waiting . shiping cost prices
too much time waiting . shiping cost prices
April 7, 2022
Reply from Perfumedeal24
Dear Ricardo,
Thank you for your comment!
When I check your order, I see that you have placed your order on March 15 and your order has been shipped on March 24. Your order has been shipped on the 7th working day and your tracking link has been sent to you. Unfortunately, sometimes there may be delays caused by shipping companies. In this case, unfortunately, it is not possible for us to speed up the process.
When I check our email history, I see that you have been informed about this and you have accepted this period. Therefore, we are really sorry for your comment.
Since our product prices are at the minimum level, unfortunately, we cannot offer discounts on shipping fees. However, I will forward your criticisms to the relevant department.
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Best regards,
PerfumeDeal24
Service
Thank you for a great service and product which I’m very pleased with and will use your site again.
April 2, 2022
Reply from Perfumedeal24
Dear Susan,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction.
See you on your next order :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Best regards,
PerfumeDeal24
Everything fine!
March 30, 2022
Reply from Perfumedeal24
Dear Klaas,
Thank you for your kind comment!
Since our priority is the happiness of our customers, we are very happy to see your satisfaction.
See you on your next order :)
If you have any further questions, do not hesitate to contact us.
Contact: contact@perfumedeal24.com
Best regards,
PerfumeDeal24
totally bad!!!
totally bad! i ordered and payied for 5 aqua di parma difusers for 250€ and received one guerlain parfume for 20€!!! horrible! i am going to do the steps to receive my stuff or refund!!!
March 28, 2022
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