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Pest Expert Reviews 6,476

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TrustScore 5 out of 5

4.8

Pest Control Service
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Review summary

Created with AI, based on recent reviews

Looking at 681 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for being highly effective and well-designed, often noting their superior quality compared to alternatives. The ordering process is frequently described as easy and straightforward, with many appreciating the clear explanations provided on the website. Reviewers also highlight the excellent service, characterized by quick and efficient delivery, with many orders arriving promptly and well-packaged. However, some customers experienced issues with delivery, reporting that their orders were not received or arrived damaged with contents spilled. A few other people also felt that customer service was unhelpful, especially when dealing with courier failures or return requests, leading to dissatisfaction with the resolution process. Additionally, some found certain products, like rat traps or bait trays, to be flimsy or less effective than expected, failing to secure pests.

What people talk about most

Product

Consumers find product to be positive, with many reviewers stating that the products are exactly as described... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers mention positive feedback about service, consistently praising its speed, efficiency, and overall... See more

Quality

Reviewers highlight positive aspects of quality, noting that products are exactly as described and effective,... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of purchase and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

arrived well packed and with comprensive instructions. on time date as stated.overall service excellant the pest control box and pellets are professional and well designed safe to use around cats... See more

Rated 5 out of 5 stars

Obviously dangerous products to be dealing with but the website gave clear explanations and the service was quick and the order was delivered promptly and was safely packed. I would recommend Pest-Ex... See more

Rated 5 out of 5 stars

The rat poison is very effective and comes in conveniently sized pouches. It is also reasonably priced for its effectiveness. Delivery was good, i.e. within the stated time span and well packaged. The... See more

Rated 5 out of 5 stars

I've been trying for 2 months to catch a rat in my loft with cages, traps and poison, nothing worked. I then ordered some sticky traps from pest expert and caught him within 2 days. I tried to catch... See more

Company details

  1. Pest Control Service

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

This product really works

I placed the product in four places in the small trays you sent underneath the garden shed.I have not seen another rat since .. they were coming out in daytime.So I would recommend anyone to use this product it's highly effective.I used a differant one before that and they didn't even touch it so this one is the best.

February 20, 2026
Rated 1 out of 5 stars

I have already filled in one of these…

I have already filled in one of these reviews expressing my disgust at your complete lack of service. Having ordered quite a while ago I am still waiting for the goods. In my last review I asked for the goods or a refund but have heard nothing only an email to say that the goods would be delivered to Anna’s Newsagents in Billericay and then another to say yesterday but still nothing.This joke has gone on for long enough.
Please cancel the order and refund my card as requested previously
Thank you
John Stanion

February 20, 2026

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