Pet-Tags Reviews 

4,219
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Firstly, the quality of the metal dog tags and the engraving is by far the best I have seen, and I have had plenty before to compare. Secondly, their customer service is first rate. I am in another... See more

Company replied

Rated 5 out of 5 stars

Always happy with Pet-Tags, I have bought many name tags for our dogs over the years, quality always good and delivery is fast considering we live in remote town. Engraving last for years, I kept my... See more

Rated 4 out of 5 stars

The tags were amazingly superior quality. The only issue I had was the lack of updates between placing the order and delivery. It’s against the law to have a dog outside without ID, so I panicked and... See more

Rated 4 out of 5 stars

The pet tag came quickly and is good quality. A word of caution though: the silver-coloured tags catch the light an it caused great anxiety for my dog, who found himself constantly trying to "catch" a... See more

Company details

  1. Pet Store
  2. Hobby Store

About Pet-Tags

Written by the company


Pet-tags

About us

We are continually updating our range of products. We have a choice of over 200 tag options including stylish Fashion tags, colourful Design tags, reflective Glitter tags, Aluminium tags and Brass, Nickel & Stainless Steel tags, along with our stunning Bling range which is sure to appeal to the truly pampered pet!

Our tags are made from the highest quality materials and are laser engraved to ensure they won't fade. We are so confident that you and your pet will love your new tag that we’ll guarantee it. If we make a mistake, we'll gladly replace your tag!



Pet-tags

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.5

All reviews

(4,219)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The tag I ordered never arrived

The tag I ordered never arrived. No tracking number was provided so I can’t even look to see where it is. Will have to reorder with another company.

June 4, 2023
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Reply from Pet-Tags

We offer free standard postage and customers email us if they want to pay for a tracked service. We can't include tracked postage without increasing our prices. Customers usually email us if they don't receive their order within 10 working days, and we always send it again. Unfortunately you did not email us.

Rated 5 out of 5 stars

So happy with Pet-tags! Such high quality!

So happy with Pet-tags. They are absolutely fabulous! Everything they do is high quality and done with lots of thought. The tags I ordered are high quality and printed beautifully. They last a long time! I only got replacements as I moved house - the old ones are still going strong, so I’ll be ordering again when we move into a more permanent residence. Pet-tags is the only company I found to be able to print everything I needed on the tag. Thank you all so much. Also the way they package everything is so thoughtful and done brilliantly!

May 7, 2023
Rated 5 out of 5 stars

Recommend

Tags were as specified. Quick postage. I did have a problem with a missing tag but their was a quick response and the tag was replaced.

May 7, 2023
Rated 3 out of 5 stars

Cute tag

Cute tag. Simple but effective. Found it frustrating that it didn't come put together as I found it hassly to construct.

May 10, 2023
Pet-Tags logo

Reply from Pet-Tags

We never send our tags attached to the split rings because they are more likely to be damaged during shipping.

Rated 4 out of 5 stars

the support from Julie when i didn't…

the support from Julie when i didn't receive an order sent late March for my dog's tag. Julie was caring and supportive and didn't push me around to imply i had the tag, instead arranged for another tag to be sent which has been warmly rec'd.

March 30, 2023
Rated 4 out of 5 stars

Amazing quality, just provide updates on order status please

The tags were amazingly superior quality. The only issue I had was the lack of updates between placing the order and delivery. It’s against the law to have a dog outside without ID, so I panicked and bought tag from my local pet shop which was more expensive and the writing nearly illegible. If I knew when the Pet-Tags tag was arriving I wouldn’t have rushed out and wasted money on inferior tags.

April 3, 2023

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