Beware of this misleading and unresponsive online pet store. After paying a costly $180 for 2 luxury pet bowls, I was delivered one of them faulty with a missing clip making the bowl lopsided and de... See more
PetBest.com
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See what reviewers are saying
I was so excited when I found Petbest on the Internet, for they had the products I needed at a cost that was affordable. Unfortunately, when my pet food arrived, it was already past the expiration dat... See more
Company replied
If this is perfect guys,then I can honestly say beware. I placed an order had a thankyou message then absolutely nothing no goods no email. It now looks like the site has been discontinued, can't be r... See more
I got my dog food and it had ants in it. I called support and they told me that I had infected them. When it arrived at my office, where I have my shipments delivered it had ants. Not at my h... See more
Company details
Contact info
31260 Cedar Valley Drive, 91362, Westlake Village, CA
- 888-941-BEST
- customercare@petbest.com
- www.petbest.com
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Best dog food
Very good quality food and fast shipping.
Thank you PetBest.
Customer,
Mioara Puica
They go that little extra (save that little $) to make a difference.
Order delivered on-time, well packed, and complete as ordered. No reason not to recommend to anyone.
Best price and prompt delivery!
Best price around for quality food and the many options for auto-delivery makes it convenient.
Good sale price on exactly what I needed!
Ordered kibble from petbest.com for the first time. Excellent price, packaged very well, and arrived on time. Couldn't ask for more!
Outstanding source of pet food and supplies.
I was delighted to find that this site is as good as I had heard it was. I can find anything my dog needs here, and it is promptly and efficiently handled.
Prompt and accurate
Taking care of life's basics should be simple. Pet food at my door promptly as I ordered it. Enough said!
Quick and easy without a strain on my wallet, makes for happy dog and happy dad.
The ordering was easy and the product was delivered quickly. The packaging protected the product and all this for less than the local pet store. Nice option and a service to consider.
he loved it
my order was delivered and my dog opened the package and ate more than 50 dollars of greenies and other bones,,,guess next time i will give delivery instructions to protect the contents,
Price was good, shipping was terrible
I was pleased and excited to find the Wellness Salmon and Venison stew at the price we got it at (with free shipping). However, when they arrived, most of the cans were some level of dented, from kind of to severely. Since that's the kind of thing that compromises the seal on the can and changes the food from food to fatally toxic, that's a problem. There was no padding (bubble wrap, etc.) in the package, so the cases of food were banging around during shipment - not sure if that is what caused the denting (seems likely), or if the cans were dented before they were shipped (some of them were in the middle of a shrink-wrapped case, so not sure how they got dented otherwise), or both. In any case - the food is no longer cheap if i have to throw some of the cans away to avoid poisoning my dog, and i won't order from this company again.

Reply from PetBest.com
Fabulous!
Good prices, fast and free shipping; what more could you want?
Arrived quickly and in one piece
I was in a crunch to get my pet food quickly and exact, I can say pet best did just that.
Convenient
We couldn't find NutriSource food anywhere and our rescue really liked it. He is a golden with a beautiful coat and we really didn't want to change his food. Pet Best not only had it available, but now it is delivered to my door. I love the convenience. The price is pretty good too especially with the autoship option.
Friendly helpful service with good product choices and pricing
I really enjoyed talking to the very helpful customer service woman. She was able to answer all my questions and get my order set up efficiently while still being friendly. The choice of products as well as the pricing was really what had me calling inthe first place.
Great Experience
I ordered 2 15-lb. bags of Pure Vita chicken cat food and within 3 days it had been delivered to my door. I am impressed and happy with the service and especially no shipping charges.
Thank you Pet Best!.
GREAT purchase in every way
Ease of ordering, speed of delivery and total price all make the a wonderful purchase
Excellent customer service hands down!
I ordered an herbal allergy powder for my dog. Couldn't get him to eat the powdered supplement in his food but really wanted to use the product. So called customer service and spoke to Kaitlin who was very polite and spoke clearly. I asked to return the opened product and purchase the pills instead.... Hadn't realized I couldn't return an opened product but instead of telling me no, she asked to put me on hold and speak to her manager to see "what else they can do". To my surprise and satisfaction, they offered to send me a bottle of the Allerqi in pill form, free.... And told me maybe donate the powder form. I was surprised! Asked Kaitlin to thank her manager and literally received the pills in 2 days! GREAT SERVICE! And it was all offered with out having to ask. Thank you!
great prices, great service,why go anywhere else?
i searched several internet sites and could not find any to beat petsbest.service was excellant. will continue to purchase from them.
Rapid delivery, just what I ordered
I ordered a bag of dog food and it certainly is nice to have it delivered to the door. With delivery, it is the same price as in the store.
Quick shipment, Best Prices
had the best prices and was easy to order. Shipping was reasonable and no waiting for shipment.
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