Beware of this misleading and unresponsive online pet store. After paying a costly $180 for 2 luxury pet bowls, I was delivered one of them faulty with a missing clip making the bowl lopsided and de... See more
PetBest.com
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See what reviewers are saying
I was so excited when I found Petbest on the Internet, for they had the products I needed at a cost that was affordable. Unfortunately, when my pet food arrived, it was already past the expiration dat... See more
Company replied
If this is perfect guys,then I can honestly say beware. I placed an order had a thankyou message then absolutely nothing no goods no email. It now looks like the site has been discontinued, can't be r... See more
I got my dog food and it had ants in it. I called support and they told me that I had infected them. When it arrived at my office, where I have my shipments delivered it had ants. Not at my h... See more
Company details
Contact info
31260 Cedar Valley Drive, 91362, Westlake Village, CA
- 888-941-BEST
- customercare@petbest.com
- www.petbest.com
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I was at eased that you giys carry the food our dog needs its hard to find
Awesome web love the fact that there was no shipping fees.
Very happy they had everything I needed
Got on line, found my items, put in cart and done. Easy and simple as that. No problems. They had everything I needed. Packing came with bubble bags to protect items and fill the box, I really liked that. Will use them now.
Great Shipping Cost and Super Fast Shipping
I have ordered the same dog food on other sites but by far this is the best deal without charging more for the weight of the dog food purchased as the other sites did.
Easy
Easy to do business with, fair prices, fast shipping.
I hope to be a long time customer
"A Catchy Header"
I placed 2 orders with Pet Best recently and both arrived timely. The AlerQi is definitely helping our dog and we are hoping the Thunder Shirt will also help him when riding in the car. It appears to be a quality product and it fits just fine. Thank you.
A perfect experience.
The package was received on time and in perfect condition.
Awesome service
Came in at expected time and had no problems ordering!
Great price and excellent service
My order of cat litter came several days earlier than promised... I ordered enough to receive free shipping and avoided having to go to Target! I am a happy camper and my kitty is happy too.
Excellent
I was amazed how fast my order arrived. The web site was easy to use and ordering was easy. I was quite impressed!!!
Great prices and packaging, fast shipping.
Great prices and packaging, fast shipping. Would recommend this web site to others.
Reasonable pricing...expedient shipping!
The web site is easy to navigate and everything is explained well with accompanying pictures. Pricing is reasonable. I am not so sure I really want to have future orders automatically processed but that seems like that is the way most of the companies are going in regards to getting (and keeping) your business so I went ahead and enrolled in order to take advantage of the deal being offered. The products I ordered arrived quickly and were packaged well and there were no issues with my order. I would recommend this site to a friend.
fabulous online order company I've ever had
Very fast and reliable service they provide. I had an acurate tracking system for may package and the packing was protected very well with plenty of air pouch bags. No dent or damages to my 36 canned cat foods! I loved it.
Best prices, fast shipping great service
I chose PetBest because they had the best price on the food I was looking for. My dog has allergies and can only eat certain foods. They are quite expensive (he eats better than I do), so I am always on the lookout for who has the best total price for the three items I need: canned whole meat, dehydrated premix, and grain free kibble. One or two items is always on sale somewhere, but I need the best price on all three. PetBest came in a whopping 8 dollars less than the closest competition (Pretty much all of them have free shipping over $49 now) so I chose them. It turned out I hadn't noticed the backorder label on one of the things I ordered. Before they shipped the order, someone contacted me and told me they'd send part of it now, and part of it when it came in. That was fine, and my order arrived in three days, except the backorder. I emailed that day, asking when it would arrive, and the guy knocked on my door just as I clicked send. They had sent it express and it arrived about an hour after the main part of the order. I was pretty impressed! It was my fault, and they still expressed it to me. These guys also seem to have a larger selection of 95-100% meat canned foods. I usually stick with By Nature, Evanger's or Merrick Before Grain, and they had all three, plus others that are more expensive. It's also nice to be able to get everything in one place. I usually have to order from two or three separate places to get everything. IMHO, PetBest gets an A+++++++++++
Fast Service!
I had been buying my pet food (dogs and cats) from another online company, the service was slow, but the food eventually came so I did not look for another company. The last order from the other company never came, when I contacted them as my pets were nearly out of food I received the comment "Oh, we have been out of that...". I was NEVER notified of a lack of pet food from them and had paid them well over $159.00. I quickly found PetBest and will never look for another company...the service is fast, the quailty great, and the price better than other companies.
I received expired pet food.
I was so excited when I found Petbest on the Internet, for they had the products I needed at a cost that was affordable. Unfortunately, when my pet food arrived, it was already past the expiration date. I called the company that manufactured the food and found out the food was over a year old. I called Petbest, and I am now awaiting a new shipment. Meanwhile, my dog is missing his favorite food, and stores in our area do not carry it. Overall, a very disappointing experience, and I am still waiting for fresh food for my pet.

Reply from PetBest.com
Amazing value and service!
I loved using petbest.com because I got great, high value, nutritious food for my dog at a lower price than if I went to any local store. Thanks petbest.com
Great customer service and quick shipping
We were advised by a friend to purchase a new type of food for our elderly cat as he doesn't seem to tolerate all varieties. I looked for quite a while in or trade area for the suggested product and couldn't find it. PetBest had the product at a reasonable cost the shipment was timely. Yes I would use this company again.
Awesome!!!!!
Purchased dog food received triple the amount of food for the same price I paid in the pet store.
PetBest is best for your pet and you.
PetBest is the best for your pet. The prices are great and delivery right to your front door. What could be better?
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