Beware of this misleading and unresponsive online pet store. After paying a costly $180 for 2 luxury pet bowls, I was delivered one of them faulty with a missing clip making the bowl lopsided and de... See more
PetBest.com
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See what reviewers are saying
I was so excited when I found Petbest on the Internet, for they had the products I needed at a cost that was affordable. Unfortunately, when my pet food arrived, it was already past the expiration dat... See more
Company replied
If this is perfect guys,then I can honestly say beware. I placed an order had a thankyou message then absolutely nothing no goods no email. It now looks like the site has been discontinued, can't be r... See more
I got my dog food and it had ants in it. I called support and they told me that I had infected them. When it arrived at my office, where I have my shipments delivered it had ants. Not at my h... See more
Company details
Contact info
31260 Cedar Valley Drive, 91362, Westlake Village, CA
- 888-941-BEST
- customercare@petbest.com
- www.petbest.com
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Good service, great prices.
I had some questions and an issue but the staff was quick to resolve and all worked out.
Great Dog food, Fast Shipping, Great Price!!!
We recently starting using Petbest.com and were very pleased with the service. They had the best price and we received our dog food quickly.
We will definitely use them again.
Next Day Service
Got my order the very next day and was quite pleased.
Shipment of 2, 30# bags of dog food delivered very quickly and in very good condition. Price was better than can be purchased for locally.
I am very happy with my purchase from PetBest and will continue buying from them.
Fantastic!
My order shipped the next day after I ordered it and arrived timely. Everything was packaged nicely and contained the products I ordered. They also had some great prices. The autoship is a great option. The pet store in town that carries my dog food is always out and its much pricier. I definitely recommend this site if you have pets.
Twinkle Twinkle Feline Teeth
The PetzLife Oral Care Gel with Wild Salmon Oil came in record time and in excellent condition. The product is a miracle worker. No more gum or plaque problems. There needs to be a similiar human product. Fluoride is not the answer. This probuct is!
Exactly what they advertise
Something to be said for a company that delivers exactly what they promise with no fuss. They may not be the absolute cheapest, but it is close enough and I will be using them exclusively.
This product is exactly what I needed and the price was great!
I am so pleased with this product. It arrived in less than a week and I am a very satisfied customer. Thanks so much.
Love this company
Tis company is great. Order my products and they are on my door step the next day. No more carrying big bags of dog food,up the stairs...Prices are great too. I wish they had a little better selection of dog toys and tee shirts!
I found a new site to fall back on if necessary.
I was so happy to have found my brand of cat food as my usual retailer was completely out for quite some time and other retailers were in the same shape due to the company making some product changes. Ordering went smoothly and the order came right as I totally ran out of food so I was very happy. Unfortunately after my cat almost snubbed the food for a day and a half I checked the bag only to find that the Best By date was five months past. I sent an email to Pet Best and quickly had a response with an apology and the promise to refund my entire cost which I requested. I was very grateful for the quick response and of course the refund. I would certainly use this vendor again if the need arises.
Fast Delivery.
It was delivered quickly and my order qualified for free shipping. Very good! The price I paid was even a bit cheaper than I could get it at a store in our area.
Competitive Pricing
I recently received a phone call from PetBest customer service. The representative was nice, helpful and understanding. She went out of their way to listen to me and listen to my suggestions. The representative told me she would call FedEx and ask them to be more careful with the dog food. After our conversation was over I immediately purchased two more cases of dog food, I felt that PetBest were really sincere when finding a resolution to my complaint.
PetBest has the best prices and my dogs love heir Evangers. Thank you PetBest.
Angela
"I was pleased with PetBest they had the product that I was looking for Evangers and at a good price.
My only criticism is that upon delivery my wet food (cans) were dented/crushed. I will use Pet Best one more time and hopefully if they want my business they will ensure that my delivery of my dog food arrives in good conditions.
I just read another customers concerns about cans being dented /crushed. Packaging should have protective wrapping."

Reply from PetBest.com
Puts pet food into a done catagory
Just finding a local vendor that answers the phone is not a given. Then, have your stuff? No, pet best does it.
My sales representative (LORI) is the main reason I tryed Pet Best.
You should try Pet Best, the prices are good and if you order over $50.00 the delivery is free. There was a slight delay with my order as they were out of stock. Pet Best sent me an e-mail to let me know and gave me an new time frame. I'm so glad I don't have to go out to the Pet Store and carry around a 30 pound bag of dog food!
Online site and delivery super easy and free if you spend enough.
I buy fancy cat litter and fancy cat food. I don't have a car. I don't have a fancy pet shop near me. I order it. It is hella convenient. The end.
Good price and service
While the price is not the best on every item and you have to shop around, it is good on some things and the shipping was free and fast. Would certainly use this website again.
On Time, Perfect Condition, Fast Service
That about says it all. No issues whatsoever with my order. Would recommend giving PetBest an opportunity to serve you. My dogs love these treats and the price was very good. Got them on auto delivery, so what does that say?
Delivery as stated and product as described .
I was pleased with the fast delivery, packaging and price. Will use this company again. Very nice service. I'm a happy customer!
Easy, Fast - and Great Support!
Thanks for a great shopping experience - every time. Having been a customer for several months - it's always easy, fast, and reliable;
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