I have an auto delivery set up for my pooches food to get delivered, which makes my life so much easier. Communication leading up to delivery is great and it’s always delivered on time. For the first... See more
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Review summary
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I have been really impressed with Pet Circle. My first order arrived the very next day, which exceeded my expectations, and everything was exactly as ordered and in great condition. I purchased Hil... See more
Company replied
I absolutely love Pet Circle and the service they offer. Every time I order it’s with me within 2 days and usually within 24 hours, to my door, stress free and discounted. There is no need to shop an... See more
Company replied
They are a lovely company and even sent me a painting image of my pets with email correspondence. They refunded me for cat food I accidentally ordered and I highly recommend them, if only they stocked... See more
Company details
Written by the company
Like many good stories, Pet Circle's began with a man, and his dog. One day Mike noticed that his dad had stopped buying their family's very handsome golden retriever - George - his favourite thing: big, 15 kilogram bags of delicious food, after injuring his back! After a bit of thought, Mike realised that his dad wasn't the only person out there who found the process of driving to the pet store, picking up a huge bag of dog food, and hauling it home to be difficult and time-consuming. So, he thought of a way to tackle the problem. And so, Pet Circle was born - with the aim of helping people care for their pets by making purchasing pet products as simple as possible. More than six years later, over 200,000 pet owners trust the Pet Circle crew every month with their pet product shopping...and we couldn't be more grateful. From our furry families to yours: thank you for choosing Pet Circle! Our promise to you: The very best, to nourish the very best pets At Pet Circle, we don't just want to help feed your pet: we want to help nurture them, too. We offer thousands of the best brands of pet food, treats, health care and more - because we understand that your furry (and non-furry!) family members deserve the best. Best value, guaranteed We go above and beyond to source the best products at the best price, to offer you the best value that you can get. Not only do we have a solid price match policy, but if you take advantage of our Auto Delivery option, you'll automatically receive any discounts or special offers that may apply to the products in your order. Fast shipping If you place your order before 1pm, it will be dispatched on the same day. Honest, expert advice It's not enough that we recommend a food or health care product to your pet - it also must be genuine, thoughtful advice. Our qualified vets and vet nurses can answer any questions about the products you need, to help find what's best for your fur babies.
Contact info
Level 7/9 Castlereagh St, 2000, Sydney, Australia
- sales@petcircle.com.au
- www.petcircle.com.au
4.5
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Quick service Easy to order and so impressed the…
Easy to order and so impressed the order arrived within 24hrs of purchase. I will definitely not hesitate ordering from Pet circle again .
June 28, 2026
Unprompted review
Reply from Pet Circle
Hi Jeannine,
Thank you so much for sharing your experience with us! We're so happy to hear that you found the ordering process easy and that your delivery arrived quickly.
Kind Regards,
Nicole.
Easy to navigate website.Competitive…
Easy to navigate website.Competitive prices & great range ofproducts.
June 24, 2026
Unprompted review
Reply from Pet Circle
Hi Brendan,
Thank you so much for sharing your experience with us! We’re thrilled to hear that you’re enjoying our range of products and find our website easy to use.
Kind Regards,
Nicole.
Excellent product and very good price
Excellent product and very good price. Exactly what I had been searching for from other pet stores but couldn’t find! Super fast delivery next day to my door. Very happy, thank you!
June 29, 2026
Unprompted review
Reply from Pet Circle
Hi Tracey,
Thank you so much for your wonderful review! We're so happy to hear that you found just what you needed at a fantastic price, and that our delivery team got it to you quickly. Making your experience seamless is our top priority!
Kind Regards,
Nicole.
The delivery service was great
The delivery service was great, the product was neatly packaged, and the price was commendable.
June 25, 2026
Unprompted review
Reply from Pet Circle
Hi Francois,
Thank you so much for your review! We’re thrilled to hear that you enjoyed our delivery, packaging, and pricing. Your feedback means a lot to us, and we can’t wait to serve you again soon!
Kind Regars,
Nicole.
Easy ordering experience
Easy ordering experience, very fast delivery, excellent price. Very satisfied customer. Ordered late on 20 June and was delivered to my PO Box in Tasmania on 26 June
June 20, 2026
Unprompted review
Reply from Pet Circle
Hi Jenny,
Thank you for your kind review! We're delighted to hear you found our ordering process easy and that your delivery arrived so quickly in Tasmania. We're so glad you were satisfied with the price and service!
Kind Regards,
Nicole.
Excellent pricesa nd excellent service…
Excellent pricesa nd excellent service & delivery
June 23, 2026
Unprompted review
Reply from Pet Circle
Hi Diane,
Thank you for the wonderful review! We're delighted you had such a great experience with our prices and delivery.
Kind Regards,
Nicole.
I asked for the delivery to be left on the porch…
I asked for the delivery to be left on my porch but it was left behind my front gate which is about 60 metres from my house.
I am 68 years old and have had spinal surgery!
I had to lift the boxes on to a wheelbarrow and walk them to my house and lift up the steps...
The label said porch. Good product but bad delivery
June 26, 2026
Unprompted review
Reply from Pet Circle
Hi Megan,
We’re really sorry to hear about your recent delivery experience. We understand how frustrating it must have been when your instructions weren’t followed, and we truly apologize for the inconvenience this caused you. We’ll be investigating this issue across our teams to ensure we do better next time.
We’re constantly striving to improve and make your experience with us a delightful one and welcome any feedback
Kind Regards,
Nicole.
Reply from Pet Circle
Hi,
We appreciate your feedback! It’s fantastic to hear that our delivery speed and prices are hitting the mark. We're so proud of our speedy delivery, and it makes us really happy to hear feedback like this!
Kind Regards,
Nicole.
Dog Bed and food
Great choice to chose from.
Easy and efficient checkout.
Prompt delivery.
Good quality
June 26, 2026
Unprompted review
Reply from Pet Circle
Hi Jenny,
Thank you so much for your review! We’re so happy to hear that you enjoyed our selection and found the checkout process easy. It’s wonderful to know your order arrived quickly. We really appreciate your support and can’t wait to serve you again soon!
Kind Regards,
Nicole.
Great online store for pet food
Great online store for pet food with excellent value and a huge selection to choose from. The ordering process was quick and easy, making it simple to find exactly what I needed. Delivery was fast, and I really appreciated receiving updates at each stage of the delivery process, so I always knew when to expect my order. Overall, a smooth, reliable shopping experience—I’ll definitely be ordering again.
June 29, 2026
Unprompted review
Reply from Pet Circle
Hi M,
Thank you for sharing your experience! We’re happy to hear our wide selection of products and simple ordering process made your shopping experience easy. We strive to make delivery updates a key part of our service, so we’re glad that helped keep things easy for you and look forward to assist with your next order.
Kind Regards,
Nicole.
I just love what they do for us and our…
I just love what they do for us and our pets
June 28, 2026
Unprompted review
Reply from Pet Circle
Hi Angel,
Thank you so much for your kind words! They really warm our hearts to know we've made a positive impact on you and your pets. We absolutely love what we do!
Kind Regards,
Nicole.
Everything went smoothly from order…
Everything went smoothly from order placement to delivery which was sooner than I expected.
June 24, 2026
Unprompted review
Reply from Pet Circle
Hi Pontiac,
Thank you so much for your review! We're so happy to hear that everything from placing your order to delivery went smoothly and even arrived faster than you expected. We’re super proud of our speedy delivery so we love hearing feedback like this.
Kind Regards,
Nicole.
I can always rely on Pet Circle
My orders are always delivered promptly and the goods are packed carefully and securely. Prices are also very competitive.
June 25, 2026
Unprompted review
Reply from Pet Circle
Hi Claire,
Thank you so much for your wonderful feedback! We’re so happy to hear that you’re pleased with our fast delivery, secure packaging, and great prices. It’s a joy to serve you and your furry friends!
Kind Regards,
Nicole.
Great prices and quickest delivery of…
Great prices and quickest delivery of anything I’ve ever ordered. Well done Pet Circle!
June 25, 2026
Unprompted review
Reply from Pet Circle
Hi Margaret,
Thank you so much for your wonderful review! We're so glad to hear that we could get your order to you quickly and that you're happy with our prices. It’s fantastic to have you as part of the Pet Circle family, and we can't wait to help with your next order!
Kind Regards,
Nicole.
Simple process, great service
Simple process to order and will be good to have repeat basis knowing we can change or cancel at any stage. Order came within a few days with helpful tracking
June 28, 2026
Unprompted review
Reply from Pet Circle
Hi Jan,
Thanks for sharing your positive feedback. We’re thrilled to hear you love our Auto Delivery service as much as we do!
We know life can get hectic, so we’re all about making your shopping experience effortless, leaving you with more time to enjoy those special moments with your furry friends. And of course, the added savings are a nice bonus!
We look forward to continuing to make your life easier.
Kind Regards,
Nicole.
Reply from Pet Circle
Hi Anne-Marie,
Thank you so much for your wonderful feedback! We're so happy to hear that you're pleased with the quality of the pet bed and that our delivery speed was just right for you. We hope your furry friend loves their new bed!
Kind Regards,
Nicole.
My parcel was delivered to the wrong address again
My parcel was delivered to the wrong address.
This happened previously as well a couple of years ago bit I decided to try again and the same thing happened.
Less This time a lady who received it made contact with me and I received it.
Last time I didnt get it,
I have notified Pet Circle of this.
June 24, 2026
Unprompted review
Reply from Pet Circle
Hi Rachel,
We’re really sorry to hear that your parcel was delivered to the wrong address again. We completely understand how frustrating that can be. Our apologies for this experience. Please know that we’re taking your feedback seriously and will be reviewing our delivery procedures. We hope our friendly customer service team was able to assist you with this!
Kind Regards,
Nicole.
I am a repeat customer of Pet Circle
I am a repeat customer of Pet Circle , I like the quality of products that I have bought as well as the prices that have been much cheaper than the local big name pet stores in my area.I would recommend getting on line and comparing prices for yourself as I am sure you will be surprised.
June 27, 2026
Unprompted review
Reply from Pet Circle
Hi Colleen,
Thank you so much for sharing your experience! We're so happy to hear that you love the quality of our products and our great pricing. We look forward to assisting you with future orders.
Kind Regards,
Nicole.
Per Circle is an excellent retailer
Per Circle is an excellent retailer. We use them for our cat’s diabetic food and insulin in their pharmacy section.
Would recommend.
June 24, 2026
Unprompted review
Reply from Pet Circle
Hi Michael,
Thank you so much for your wonderful review! We’re thrilled to hear that we can assist you and your cat with all your diabetic care needs. Thank you for your recommendation.
Kind Regards,
Nicole.
Best prices
The food I was after was the cheapest with you.And the delivery was very quick.
June 22, 2026
Unprompted review
Reply from Pet Circle
Hi Laraine,
Thank you so much for your review! We’re so happy to hear that you found the best price with us and that your order arrived quickly. It’s our goal to provide great value and speedy delivery!
Kind Regards,
Nicole.
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