I bought a Topping DX5 II from Peter Tyson. Finding the product online was a breeze, and there were various options (new/refurbished/ex-display), so I was able to purchase at a price that was afford... See more
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Peter Tyson is a leading independent audio and visual retailer, offering an extensive range of products from the world’s most popular brands online and across our retail stores. Family-owned and trading since 1966, we’ve built a loyal community of customers through expert advice, outstanding service and a genuine passion for quality audio and visual technology. With knowledgeable specialists, flexible finance options, our marketing leading Trade In & Save programme and free delivery on most products, you’re in capable hands with Peter Tyson
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Shaddongate, CA2 5TE, CARLISLE, United Kingdom
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Great sales service quick delivery also top notch after sales no problems replacing my faulty item.

Reply from Peter Tyson
Fantastic customer service, great advice and quick delivery! Peter Tyson come highly recommended!

Reply from Peter Tyson

Reply from Peter Tyson
Good communication on nearly-new order, arrived well packed, and very pleased with speakers.

Reply from Peter Tyson

Reply from Peter Tyson
THE PURCHASE OF MY ACTIVE KEF CODA W SPEAKERS WAS DONE VERY QUICKLY AND WITHOUT ANY PROBLEMS, THEY WERE DELIVERED VERY QUICKLY AS WELL. THE SPEAKERS ARE GREAT. THANKS 🫡

Reply from Peter Tyson
Ordered a speaker that said on their website was due in stock in 3 to 5 days. That was on July 20th. Almost a full month later and still no word on when it will be delivered, they even told me multiple times they expect it in a few days. I get that stock issues are often not a retailer's fault but at least be honest about it. If I knew it would take this long I would have ordered from somewhere else.
Excellent customer service. Excellent delivery service. I've ordered a couple off knew thing's from these guy's. Paid for two day delivery. It was delivered the next day by dpd courier. After my holiday I will being ordering more items.

Reply from Peter Tyson
Brilliant service - had the DAP player at a really good price and it came really quick (quicker than expected). Clear communication all the way. Would 100% use them again.

Reply from Peter Tyson

Reply from Peter Tyson
Got sought after headphones for a great price. Kept informed about dispatch and received on time.

Reply from Peter Tyson

Reply from Peter Tyson
Very helpful and knowledgeable, without any suggestions of boasting about their product, which you get a lot in hifi dealership world. You always feel their goal is to make the customer journey a satisfying and informed experience with goals met or exceeded.
First visit overcame my reserve about ordering online for hifi with any confusion on my own part resolved and a seamless delivery, so I came back again when the need presented. I see them now as my trusted reference who may just throw up exactly what I was looking for.

Reply from Peter Tyson
Supplying quality equipment at a reasonable cost. Highly recommended.

Reply from Peter Tyson
Initially sent wrong item but soon corrected and right item arrived a couple of days later
Refurbished speakers were in as new condition and at a great price

Reply from Peter Tyson
Bought some Mission Acoustic speakers from Peter Tyson and they came with free speaker cable with Banana plugs. I tried for fit these to the speakers and my amp but they were very tight so sought advice from the customer services team. They asked for a few pic of the equipment and then advised on how they should be fitted. A bit of physical effort and soon I was up and running. Thanks guys for the help.

Reply from Peter Tyson
Fabulous products at a great price with a super quick turnaround.
What more can you ask for? I think I am on my fourth or fifth purchase now and never less than very happy.

Reply from Peter Tyson
After receiving excellent advice on the phone I placed my order online to benefit from the limited time offer. My order was handled very efficiently and delivered very quickly. Yet again, Peter Tyson has shown that even a small company can better the chain stores in both price and performance.

Reply from Peter Tyson
Fantastic service by these guys, item I ordered wasn’t in stock but gave me alternatives if I wanted. So accepted the offer and delivery was next day. Packaged really well and given a 1 hour time slot, thank you.

Reply from Peter Tyson
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