I purchased a refurbished Q Acoustics QSub80 which arrived quickly in original box and in very good external condition. After setting up the unit with my NAD M10v2 and Q Acoustics 5020's I am very pl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores... See more
Company replied
Purchased twice - Firstly bough a pair of Sennheiser headphones and then Bluesound Powernode and Focal speakers. Got WhatHiFi 5 stars QED XT25 speaker cables for free! Very good customer service. Cann... See more
Company replied
My experience of the technical and customer support side was excellent although the product I purchased (Naim Uniti Atom) had to go back on 2 occasions as it was faulty the first time and I couldn’t g... See more
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Company details
Written by the company
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
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Satisfied Customer
Speaker was competitively priced. Ordering was easy. Delivery arrived quickly. Satisfied customer.
June 15, 2026
Reply from Peter Tyson
We're so pleased to hear you found the speaker competitively priced, the ordering process easy, and the delivery quick. Thank you for your feedback, Geoffrey!
Amazing customer service!
Amazing customer service!
I am amazed with the promptness of response and easiness to get things resolved. Liam from customer service team was excellent - made the whole situation so smooth and efficient. Definitely recommend!
June 29, 2026
Unprompted review
Reply from Peter Tyson
Thanks so much for the kind words, Katarina! We're really glad our team could help you. We'll pass along your feedback, it means a lot. We appreciate you recommending us!
Third purchase with PT
Third purchase with PT. Great service from the get go. They have secured my custom going forward and I'll recommend them.
June 15, 2026
Reply from Peter Tyson
We're so happy to hear that you've had such consistently great experiences with us on your third purchase! We truly appreciate your loyalty and recommendation, David.
Reply from Peter Tyson
We are so happy to hear you received a great price and speedy delivery on your HDMI cable. We hope to help you again in the future!
Had product I wanted at discounted…
Had product I wanted at discounted price. Purchasing on-line was straightforward.
Delivered in good condition as promised.
This was the first time I had used this retailer, but I would certainly look to them for future purchases.
June 8, 2026
Reply from Peter Tyson
We're delighted to hear you found the product you wanted at a great price and that your online purchase was straightforward! We appreciate you choosing us and look forward to assisting you with future purchases.
Reply from Peter Tyson
We're so pleased your order arrived quickly and at a great price. Thanks for choosing us—we look forward to helping you again, Mark!
Arcam amplifier
Arcam amplifier, excellent product very good value and prompt delivery very pleased with service
June 4, 2026
Reply from Peter Tyson
We're so pleased to hear you're happy with your Arcam amplifier and our prompt delivery service. Thank you for your kind words, Norman!
Clear information about the…
Clear information about the product.Straight information on the delivery and delivery made on the day they committed to.
June 5, 2026
Reply from Peter Tyson
We're so pleased to hear you found our product and delivery information clear and that your delivery arrived as committed! Thank you for your wonderful feedback.
First timer
Q 5040 speakers Ordered online.
A seamless experience with next day delivery and a free gift.
The speakers themselves are superb.
Will definitely use Peter Tyson again.
June 14, 2026
Unprompted review
Reply from Peter Tyson
We're delighted to hear that you had a seamless experience and are enjoying your new Q 5040 speakers! We appreciate your kind words and look forward to serving you again, Paul.
Great product at a great price…
Great product at a great price delivered super promptly. What is not to like?
June 12, 2026
Reply from Peter Tyson
We are so pleased to hear you are happy with your purchase and our prompt delivery. Thank you for your kind words and for choosing us, Martin!
Great communication and price.
June 12, 2026
Reply from Peter Tyson
We're so pleased you're happy with our communication and prices. Thank you for choosing us, and we hope to help you again soon!
Brilliant customer service the best
Really can't praise enough with there communication with delivery info and exchange of product online. Some mega bargains to get from Peter tyson , best online hifi retailer I've used
June 12, 2026
Reply from Peter Tyson
We truly appreciate your wonderful feedback, Ben! It's fantastic to hear that our communication regarding delivery and product exchange met your expectations. We're also thrilled you found some great bargains and consider us the best online hifi retailer you've used.
Reply from Peter Tyson
We're so glad to hear you had a great experience with our quick delivery and good communication. Thank you for your positive feedback, Anthony!
Great customer service
Greatest customer service I have ever come across. I bought a Marantz CD6007 from them which unfortunately developed a fault. I contacted them on the day this happened, and as early as the next day I was able to get a replacement sent out as a result . They were quick to respond as well.
June 16, 2026
Unprompted review
Reply from Peter Tyson
Thank you for your wonderful review, Tajul! We're so pleased to hear that we were able to resolve the issue with your Marantz CD6007 quickly and efficiently. Providing great customer service is always our top priority, and we appreciate you acknowledging our efforts.
Arrived day later
June 12, 2026
Reply from Peter Tyson
Thank you for your feedback, Clyde. If there's anything we could have done differently to make your experience with us 5-stars, please let us know.
Reply from Peter Tyson
Thank you for your 5-star feedback, Richard.
well packed and brilliant speakers
well packed and brilliant speakers , worth every penny. would recommend company and product to others.
June 12, 2026
Reply from Peter Tyson
We're so happy to hear that your speakers arrived well-packed and that you're enjoying them, Teresa! We appreciate your kind recommendation.
I have been a VIP member of
I have been a VIP member of
Peter Tyson for a number of years.
I would say Peter Tyson is the best
hi-fi Company on this Island.
I have known some of the salesmen well during these years who have gone the extra mile to help with choosing equipment , delivery etc.
While , some products have fantastic price reductions.
Well done P.T. Therefore , I give Peter Tyson five stars.
I am impressed.
Mr. Jones
June 12, 2026
Reply from Peter Tyson
Thank you for your wonderful review, Gareth! We are so pleased to hear about your long-standing positive experiences as a VIP member. It's fantastic to know our team's dedication to service and product knowledge has impressed you. We truly appreciate your five-star rating!
Reply from Peter Tyson
We're glad you found our pricing competitive and delivery swift. We appreciate your feedback!
Always a pleasant experience when…
Always a pleasant experience when ordering online from Peter Tyson. Received my speakers the very next day, with 4 meters of complementary quality QED speaker cable. Very impressed with my speakers too.
June 4, 2026
Reply from Peter Tyson
We're so pleased to hear you had a pleasant online ordering experience and received your speakers so quickly! Enjoy your new speakers and the complementary cable.
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