Ordered several items from the company & have found them both helpful & quick with deliveries. Can't fault their pricing. They are also attentive & helpful with after sales service with timely resp... See more
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Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
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Shaddongate, CA2 5TE, CARLISLE, United Kingdom
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Online ordering was very easy and the service was excellent, arriving in very good time. Communication was very good, with a question answered quickly.
When a new receiver developed a fault, Liam in support provided quick support and I had a replacement unit within a couple of days. Excellent support.
Ordered on Friday afternoon received Saturday lunch time. Cannot better that for service.
My Cartridge arrived really well packaged and on time.
I have been a moving coil user for a while but found them to be very fussy. Then I read a review on the Ortofon 2M Bronze so I thought i would give it a go.
I was very pleasantly suprised. piece of cake to set up on my Rega turntable and it sounds amazing. When a moving magnet cartridge sounds this good I dont think I will be going back MC any time soon. the bonus is, it can be upgraded to 2M Black by changing the stylus
I had been looking for the best deal on a set of speakers I wanted for a while. Peter Tyson offered a 10% reduction in price and a 6 year guarantee. the deal was done and delivery was prompt. I have bought from Peter Tyson before and will continue to do so.
A company with the best customer service. I highly recommend it.
Bought an amplifier from them. The product arrived on time and in great condition.
The purchase process was quite convenient.
Some excellent clearance bargains especially when there's also a 10% promotion on. Delivery fast, and customer comms good. My first point of call when buying anything related to AV.
Have bought a few, varied electricals through Peter Tyson and each time they've arrived exactly as described, on the delivery date stated and packaged well. Never had an issue and always on the list of suppliers to go to when looking for an item.
Quick delivery and excellent speakers at a very good price
I have bought him fi for exactly 50 years ...this is the quintessential one stop retailer for top notch hi end products..period
Unfortunately the Samsung TV I was sent was damaged. I called Samsung (as it was the weekend)to get some advice and they said that the TV was damaged and suggested that I contact the supplier, Peter Tyson, ASAP. I did that and they arranged for DPD to pick up the TV to be returned. Peter Tyson were very helpful. Unfortunately DPD failed to pick up the damaged TV twice. I contacted Peter Tyson and they arranged for FedEx to pick the TV up, which they did.
I was disappointed that the TV had been damaged either before or during transportation. But Peter Tyson were helpful getting it returned.
Excellent experience as usual, great value and fantastic customer service.

Reply from Peter Tyson
Great efficient service.
Easy website to navigate and order from.
Good communication. Credit to the community.

Reply from Peter Tyson
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