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Peter Tyson Reviews 

14,012
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who provide quick and efficient support for orders and inquiries. Many people appreciate the competitive pricing and the high quality of the products offered. The delivery service is frequently noted for its speed, reliability, and careful packaging, ensuring items arrive quickly and in good condition. However, some customers also noted that packaging for delivered items, including 'nearly new' or clearance products, occasionally arrived unsealed or damaged, raising concerns about the item's condition upon receipt.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Product

Customers had positive experiences with products, frequently praising the quality, price, and accurate... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the great and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the efficient, fast, and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered several items from the company & have found them both helpful & quick with deliveries. Can't fault their pricing. They are also attentive & helpful with after sales service with timely resp... See more

Company replied

Rated 5 out of 5 stars

I've ordered a few items from Peter Tyson, through Amazon UK page, expensive Samsung oled tv through their eBay page and just now i ordered through their own website a pair of heavy Klipsch bookshelf... See more

Company replied

Rated 5 out of 5 stars

I have recently spent some time in the Carlisle store I must say the service that I received was second to none the member of staff that assisted me was James Graham I can highly recommend his se... See more

Company replied

Rated 5 out of 5 stars

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

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4.9

All reviews

(14,012)

3,092 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Online ordering was very easy and the service was excellent, arriving in very good time. Communication was very good, with a question answered quickly.

July 24, 2026
Rated 5 out of 5 stars

My Cartridge arrived really well packed

My Cartridge arrived really well packaged and on time.
I have been a moving coil user for a while but found them to be very fussy. Then I read a review on the Ortofon 2M Bronze so I thought i would give it a go.
I was very pleasantly suprised. piece of cake to set up on my Rega turntable and it sounds amazing. When a moving magnet cartridge sounds this good I dont think I will be going back MC any time soon. the bonus is, it can be upgraded to 2M Black by changing the stylus

July 21, 2026
Rated 5 out of 5 stars

The Best Price for Quality Audio

I had been looking for the best deal on a set of speakers I wanted for a while. Peter Tyson offered a 10% reduction in price and a 6 year guarantee. the deal was done and delivery was prompt. I have bought from Peter Tyson before and will continue to do so.

July 20, 2026
Rated 4 out of 5 stars

Some excellent clearance prices

Some excellent clearance bargains especially when there's also a 10% promotion on. Delivery fast, and customer comms good. My first point of call when buying anything related to AV.

July 23, 2026
Rated 5 out of 5 stars

Always delivers

Have bought a few, varied electricals through Peter Tyson and each time they've arrived exactly as described, on the delivery date stated and packaged well. Never had an issue and always on the list of suppliers to go to when looking for an item.

April 21, 2026
Rated 4 out of 5 stars

Unfortunately the Samsung TV I was sent…

Unfortunately the Samsung TV I was sent was damaged. I called Samsung (as it was the weekend)to get some advice and they said that the TV was damaged and suggested that I contact the supplier, Peter Tyson, ASAP. I did that and they arranged for DPD to pick up the TV to be returned. Peter Tyson were very helpful. Unfortunately DPD failed to pick up the damaged TV twice. I contacted Peter Tyson and they arranged for FedEx to pick the TV up, which they did.
I was disappointed that the TV had been damaged either before or during transportation. But Peter Tyson were helpful getting it returned.

July 21, 2026
Rated 5 out of 5 stars

Excellent experience as usual

Excellent experience as usual, great value and fantastic customer service.

July 23, 2026
Peter Tyson logo

Reply from Peter Tyson

We're thrilled to hear you had another excellent experience with us, Mark! Thank you for your kind words about our value and customer service.

Rated 5 out of 5 stars

Great efficient service.

Great efficient service.
Easy website to navigate and order from.
Good communication. Credit to the community.

July 22, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear you found our service efficient and our website easy to navigate. Thank you for your kind words and positive feedback, James!

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