Ordered several items from the company & have found them both helpful & quick with deliveries. Can't fault their pricing. They are also attentive & helpful with after sales service with timely resp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
FiiO player wanted but delivery uncertainty with all sources. Call to PT: issue is with 32GB chips sources. 64GB ok and in stock. PT prices as good as anybody's and free pnp with two wd delivery. Orde... See more
Company replied
I have recently spent some time in the Carlisle store I must say the service that I received was second to none the member of staff that assisted me was James Graham I can highly recommend his se... See more
Company replied
I've ordered a few items from Peter Tyson, through Amazon UK page, expensive Samsung oled tv through their eBay page and just now i ordered through their own website a pair of heavy Klipsch bookshelf... See more
Company replied
Company details
Written by the company
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
Asks customers to review
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Good product delivered really quickly…
Good product delivered really quickly and as described thanks
July 28, 2026
Trustworthy, caring & great service
Very quick replies and service.
A clean and easy to follow website with very helpful information about each item.
Good follow up and a strong feeling that the customer is really important.
There was no hidden pressure or over the top superlatives.
They are now my 1st choice for any electronic products.
July 21, 2026
Everyone that works there that I've…
Everyone that works there that I've dealt with has been great. Competitive prices, quick delivery, excellent communication.
July 28, 2026
Sonus Faber Omnia issue immediately resolved
I bought a beautiful Sonus Faber Omnia from Peter Tyson. Their pricing was fantastic so took the plunge not knowing the firm very well.
The speaker arrived in great time and worked perfectly. However I could not get the controller working and started to regret not using my local store. However I couldn’t have been happier with the service I received from Liam W. He patiently diagnosed the issue, then sent me a video of him removing the battery compartment when I couldn’t do it at home. Now everything is working brilliantly and I couldn’t be more impressed with their service.
August 11, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Peter Tyson
We are so glad you enjoyed our product and service. We appreciate your kind words and positive feedback, Ian!
The speakers I ordered were out of…
The speakers I ordered were out of stock but they contacted me with an upgraded solution, which I accepted. Quick delivery and a really quality pair of Kef speakers
July 27, 2026
Reply from Peter Tyson
We're so glad we could provide an excellent solution when your initial choice was unavailable. We appreciate your understanding and are delighted you're enjoying the quality speakers, Kevin!
Really pleased with the quality
Really pleased with the quality. Good communication, packaged well and reasonably priced
July 27, 2026
Reply from Peter Tyson
We're so happy to hear you were pleased with the quality of your purchase and our communication. Thank you for your kind words, Katie!
Reply from Peter Tyson
We're so pleased to hear you received fast and efficient service and that you were kept informed every step of the way. Thank you for your wonderful feedback!
Great product and fantastic price....
Great product and fantastic price....
The delivery service was fast and professionnel
Thank you for your professionalism
July 27, 2026
Reply from Peter Tyson
We're so glad you found our product great and the price fantastic! It's wonderful to hear that our delivery service was fast and professional. Thank you for your kind words, Yann!
Amazing item at a great price
Amazing item at a great price, delivered even faster than expected.
August 7, 2026
Unprompted review
Reply from Peter Tyson
We're so pleased to hear you found our item amazing and at a great price, with even faster delivery than expected. Thank you for your feedback!
Another brilliant deal and another…
Another brilliant deal and another great service experience from PT. 👌
July 27, 2026
Reply from Peter Tyson
We're so pleased to hear you had another brilliant experience with us and appreciate your kind words about our service. Thank you for your review, Andy!
Reply from Peter Tyson
We're so pleased to hear that you received an excellent price and prompt delivery, Dave! Thank you for your positive feedback; we truly appreciate it.
Prompt delivery
Prompt delivery, accurate product description, best price and superb product (Hifiman xs headphones)
July 27, 2026
Reply from Peter Tyson
We're so pleased to hear you're happy with your Hifiman XS headphones and our prompt delivery service. Thank you for your kind words about the product description and pricing, David!
Atacama Apollo Cyclone Speaker Stands
My first time using Peter Tyson and I was very impressed with the service provided by them. Delivery was quick. The speaker stands I bought were packaged well as were the atabites filler. Only posting this review three weeks after purchases because these are birthday gifts for my son. He is very pleased with them. Many thanks for a great service.
July 15, 2026
Reply from Peter Tyson
We're so pleased to hear that your first experience with us was a positive one and that your son is enjoying his birthday gifts! Thank you for your kind words about our service and quick delivery.
Very good hi fi shop quality items good…
Very good hi fi shop quality items good value good service and fast delivery
July 24, 2026
Reply from Peter Tyson
We're so pleased to hear you experienced quality items, good value, good service, and fast delivery. Thank you for your positive feedback, Sean!
Excellent
Online ordering was very easy and the service was excellent, arriving in very good time. Communication was very good, with a question answered quickly.
July 24, 2026
Reply from Peter Tyson
We're delighted to hear that your online ordering experience was easy and that our service was excellent, with your order arriving in good time. We're also pleased that our communication was very good and that your question was answered quickly.
Excellent service.
July 23, 2026
Reply from Peter Tyson
We're so pleased to hear that you experienced excellent service from us. Thank you for sharing your experience, Stephenie.
When a new receiver developed a fault
When a new receiver developed a fault, Liam in support provided quick support and I had a replacement unit within a couple of days. Excellent support.
August 7, 2026
Unprompted review
Reply from Peter Tyson
We're so glad to hear our support team provided such quick and effective assistance with your replacement unit. Thank you for sharing your positive experience, Ray!
Reply from Peter Tyson
We're so pleased to hear that you experienced excellent service and that your delivery arrived on time. Thank you for your positive feedback, William!
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