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Peter Tyson Reviews 

13,970
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who provide quick and efficient support for orders and inquiries. Many people appreciate the competitive pricing and the high quality of the products offered. The delivery service is frequently noted for its speed, reliability, and careful packaging, ensuring items arrive quickly and in good condition. However, some customers also noted that packaging for delivered items, including 'nearly new' or clearance products, occasionally arrived unsealed or damaged, raising concerns about the item's condition upon receipt.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Product

Customers had positive experiences with products, frequently praising the quality, price, and accurate... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the great and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the efficient, fast, and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered several items from the company & have found them both helpful & quick with deliveries. Can't fault their pricing. They are also attentive & helpful with after sales service with timely resp... See more

Company replied

Rated 5 out of 5 stars

I've ordered a few items from Peter Tyson, through Amazon UK page, expensive Samsung oled tv through their eBay page and just now i ordered through their own website a pair of heavy Klipsch bookshelf... See more

Company replied

Rated 5 out of 5 stars

I have recently spent some time in the Carlisle store I must say the service that I received was second to none the member of staff that assisted me was James Graham I can highly recommend his se... See more

Company replied

Rated 5 out of 5 stars

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.9

All reviews

(13,970)

3,052 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Refreshingly good customer service

Competitive pricing , fast delivery and really good customer services . Had an issue with a kitchen appliance which was sorted out to my satisfaction very quickly . Highly recommend Peter Tyson .

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Qacoustics 5020 purchase

My first attempt at purchasing a pair of Q acoustic 5020 in the sale didn’t got to plan because for the courier. Peter Tyson’s comms were fantastic and even though I cancelled the order because of it I was compensated. But being part of their VIP club I had receive a coupon code for 10% off which I instantly purchased the same speaker now at a bargain of a price. This time I deselected the free gift as they kindly gave one last time. Which I thank them for not sending me another. Speakers are amazing and a great upgrade over my pair of 3010c. Will be using them from now on. Big thanks to Liam B

July 20, 2026
Rated 5 out of 5 stars

FiiO player wanted but delivery…

FiiO player wanted but delivery uncertainty with all sources. Call to PT: issue is with 32GB chips sources. 64GB ok and in stock. PT prices as good as anybody's and free pnp with two wd delivery. Order Sunday c noon, dispatched email first thing Monday, goods delivered c noon Tuesday.

July 20, 2026
Rated 5 out of 5 stars

Great customer care

Great customer care. You owned the transaction and kept until I received the package. Unlike too many online companies that send and forget.

July 20, 2026
Rated 5 out of 5 stars

1st order/ product top marks

1st order/ product top marks!
Ordered Friday late evening, requested express Saturday delivery, was enjoying excellent Coffee that day!
I’ve had 2 x Delonghi Beans to cup Coffee machines previously, each for 5years and have always been very happy with the product. Highly recommended.

June 12, 2026

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