Peter Vardy Ltd Reviews 15,111

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought my third Evoque from Peter Vardy Aberdeen in March 2024. Usual Sales promotion which I have always bought the cars in. Key factor was first service free of charge. Now find when the service is... See more

Rated 5 out of 5 stars

Just bought my new car from Andrew broady at Peter Vardys Motherwell.This salesman was very knowledgeable and helpful and went above and beyond to make sure me and my partner got the best car that sui... See more

Company replied

Rated 5 out of 5 stars

Called this morning to check availability to pop in and get a new car, trading in my current PCP car. Customer service with David Hughes was excellent - not only did he go over multiple offers and che... See more

Company replied

Rated 5 out of 5 stars

An excellent all round experience. A great range of cars and Sabil was a fabulous sales person. He was knowledgeable and supportive in our sale without being pushy . He kept the conversation flowing i... See more

Company replied

Company details

  1. Car Dealer

Written by the company

Our vision is to create the world's best motor retail operation as measured by our partners, guests and communities in which we serve. We strive to provide excellent customer service and 9/10 of our customers said they would recommend us to their family or friends.


Contact info


4.2

Great

TrustScore 4 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Your dealership must be the worst I've…

Your dealership must be the worst I've ever had the displeasure of dealing with. False advertising of the car ,Failure to clear finance of my trade in vehicle for over 6 weeks leaving me with default letters. Nobody interested in even talking to me the list goes on and on Avoid this place like the plague

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

This is where Auto dreams come to die

I bought a car from Peter Vardy Motherwell CARZ group end of May last year. Now part of the parks group. I should have seen the look in the salesman’s eye he was trying to tell me to walk away but I didn’t listen. Got it home and noticed chip on windscreen took it to Halfords who told me they couldn’t fixed it because it had been recently drilled suggested going back to CARz Motherwell as they had obviously started the job then thought better of it. Shout at it, Deny it, run away seems to be the PeterVardy CARZ way. Foolishly bought 3 years of cover for parts etc that won’t be honoured. Had National tyres look at the breaks now bear in mind I’ve done less than 2000 miles since I bought it looks like the driver side breaks are shoot too. This place is where your auto dreams come to die

May 16, 2024
Unprompted review
Rated 1 out of 5 stars

Peter Vardy Motherwell

The following information relates to Peter Brady Motherwell.
They changed the price of the car that I reserved, on the day that I was going to see it and potentially pay for it. Although it's legally acceptable, it seems quite unprofessional and unethical. On an earlier conversation that I had with them, I asked why they are selling it at this price and they said that they are trying to have competitive prices. Apparently, three days later the manager got greedy.

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Andrew Brodie in Motherwell was great

Andrew Brodie in Motherwell was great, credit to your company. Didn’t unfortunately have a car for me at the moment but treated me and my family like royalty and assured us he will keep a lookout for us if a car comes in! Brian the mananger, and the two Michaels (both managers) were amazing too. Thank you!!

December 28, 2024
Unprompted review
Rated 5 out of 5 stars

First car

Was a great experience buying my first car with Peter Vardy, they made things clear and simple to understand! I would highly recommend as everyone was so helpful.

November 14, 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Lewis,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
Team PV

Rated 5 out of 5 stars

1st Class Service.

Neil the salesman was extremely personable and made the experience an easy and enjoyable event

December 27, 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi James,

Thanks for your five-star review. Neil will be delighted to hear of this.

Regards,
Team PV

Rated 5 out of 5 stars

If Carlsberg did car sales...

Had the pleasure of picking up a car from Motherwell yesterday and have no complains about the service received.

The whole experience exceeded my expectations and I couldn't have asked for a better sales rep than Kelly. She was extremely helpful and made everything as simple as could be. Legend!

Special mention to the guy that made my mum a coffee btw. It must have been decent cause she's not stopped going on about it!

It was a pleasure all!
Merry Christmas!

December 23, 2024
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Daniel,

Thanks for leaving such a wonderful review. The team will be delighted to hear this.

Have a great day!

Regards,
Team PV

Rated 5 out of 5 stars

Excellent service from Kelly

Recently purchased a new car at Peter Vardy and received great service from Kelly. She was really helpful and made our experience quick and seamless.

December 6, 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Walter,

Thanks for your kind comments about the team. We hope you’re enjoying your new car.

Regards,
Team PV

Rated 5 out of 5 stars

My car was recently in for an MOT and…

My car was recently in for an MOT and the service department was great special thanks to Sacha who was great.

December 23, 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi David,

Thanks for your five-star review. Sacha will be delighted to hear of this.

Regards,
Team PV

Rated 5 out of 5 stars

Car MOT this week Sacha was great!

Car MOT this week Sacha was great!!
great customer service all round thanks again.

December 18, 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Darcie,

Thanks for leaving such a wonderful review. The team will be delighted to hear this.

Have a great day!

Regards,
Team PV

Rated 5 out of 5 stars

Took over my new car

Took over my new car. Kelly was so helpful hand over was so easy 1st class would definitely recommend

December 21, 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Jane,

Thank you for your five-star review!

Regards,
Team PV

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look