Love the coverage, and the reimbursement process which makes filing a claim and getting refunds super easy and quick. Love the website. But why do you need two months of premiums up front ? None of... See more
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Review summary
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Christine was very polite, knowledgeable and helpful in deciding which policy to subscribe to for our dog. She did not make me feel rushed and took her time with any questions.
My wait time on hold for a representative was minimal. The agent Rosie was very helpful and friendly. She went over all the information and answered my questions I accomplished what I needed to d... See more
Elaine was amazing to work with. She’s a true professional and was kind and patient and so thorough in reading through all the coverage and disclosures for the plan I selected. I love our Nationwide c... See more
Company details
Written by the company
America’s #1 pet insurance provider. Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers. Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Contact info
P.O. Box 183143, 43218, Columbus, United States
- 800-540-2016
- customercare@petinsurance.com
- www.petinsurance.com
4.4
Excellent
4K reviews
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Happy new customer
Daniel was wonderful to work with. Very knowledgeable and personable! I appreciate the help with getting my puppy set up with his insurance!
April 14, 2026
Horrible
Horrible. They don't want to insure rabbits. They consider gi stasis preexisting. Would not recommend
April 8, 2026
It’s very affordable and makes me feel…
It’s very affordable and makes me feel perfectly well and sane knowing My Louie will have the affordable insurance he needs for all his cat vaccines and vet visits.
April 15, 2026
Knowledgeable about pet policy coverage.
April 8, 2026
It help me with cat
April 14, 2026
They do not help cover dental…
They do not help cover dental procedures so its not worth having.
April 7, 2026
I think there is no reason that a…
I think there is no reason that a customer need to wait for 3 day to be approved.
April 14, 2026
Hopefully I'll get to experience a…
Hopefully I'll get to experience a break and the price because I do have to take my cat to the vet hopefully anything this pet insurance is worth it
February 7, 2026
Excellent experience
The representative I spoke with was very friendly, professional, and thoroughly explained things.
April 14, 2026
mediocre customer experience
I wanted to renew a previous policy for my pet that I had with the price I was paying but I wasn't given that option. I had to apply for new coverage for less benefits.
April 14, 2026
Very friendly helpful staff
Very friendly helpful staff . Made it easy and efficient.
April 14, 2026
Good cutomer service.
March 5, 2026
The agent was really kind and understanding
The agent was really kind, and he explained it very clearly.
April 13, 2026
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