Purchased 2 Danish Design newton truffle box duvet beds for my lurchers. Super product, very thick and luxurious and the dogs love them. Look great in my newly decorated kitchen. Bought from Pet Monke... See more
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Orthopaedic dog mattress arrived in good time. Did as product guidelines suggested and unpacked mattress and left for a while to allow the foam to expand so as to fit into the outer mattress cover. Ho... See more
I found them via their Ebay listing & shop. After reaching out to them regarding an order I wished to place; then was directed to their website in order to create a custom order. On both occa... See more
First time I have purchased from Pet Monkey. Their service was brilliant from ordering to delivery. Regular updates were given with an original delivery date within 2-3 days, however, I was pleasantly... See more
Company details
Information provided by various external sources
We are a pet retail service aiming to offer you a choice of excellent products. We deliver online orders to UK and European mainland addresses in a timely manner. You should be able to find all the information you need on this website but if there is something further please do not hesitate to contact us. As we strive for continuous improvement, we always welcome feedback, so please do get in touch if you have any. Thank you for visiting PetMonkey.co.uk
Contact info
1 Old Park Farm, IP13 0LZ, Letheringham, United Kingdom
- info@petmonkey.co.uk
- www.petmonkey.co.uk
4.5
Excellent
757 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Problem resolved
I would like to say a huge thank you to all of the team for rectifying this mistake so promptly. I am sorry that I seemed a little panicked by the lack of a response, but after various telephone calls that rang out and no acknowledgement of my emails being sent, I was understandably suspicious. It might be worth updating customers immediately to acknowledge their queries and re-assure them that the matter will be dealt with within a time frame. I know this would have put my mind at rest! Thank you once again for your service and I apologise for the misunderstanding 🤭
January 9, 2021
Unprompted review
Second purchase from pet monkey
Second purchase from pet monkey. First rate service at competitive prices. What more could you ask for?
January 4, 2021
Goods as described & delivered before…
Goods as described & delivered before originally scheduled
January 4, 2021
First time using Pet Monkey
Item ordered, and delivered within five days. Product as expected and great price.
January 3, 2021
Excellent service
January 2, 2021
Everything was easy and the goods…
Everything was easy and the goods arrived well packaged and on time. Would recommend giving them a try
December 14, 2020
Fantastic products / Customer Service
Great value branded dog food (Skinners). Fantastic customer service - order received within 2 days. Brilliant Company.
December 14, 2020
Great service
December 14, 2020
Great service and good value for money
November 27, 2020
Petmonkey is all about the customer.
I am very pleased with the speed with which my purchase was despatched. Then, the communication was plentiful and the carriers continued with the same intent to result in a brilliantly expedited service. I hope and expect that all future transactions will undertaken in the same excellent way. I cannot fault this performance. I highly recommend. Everything about them indicates a positive attitude to customer service and many many other enterprises do not have the same desire to be the best. It seems to me that Petmonkey does. Well done indeed.
November 27, 2020
Highly recommended!!
Received up to date delivery notifications. Dog coat arrived quickly, fitted perfectly and we love it.
November 27, 2020
Pet monkey service
I tried pet monkey for ferret food as my local stores did not carry what I was after.
Pet monkey offered the best price and free postage. I ordered and the food was with me within 2 days which surprised me to say the least.
So I would have to say pet monkey is an excellent choice to buy your pets food from, a good company with excellent service.
November 25, 2020
Great quality product at an excellent…
Great quality product at an excellent price and super service.
November 24, 2020
Wild Bird Food
Prompt delivery of wild bird food at very competitive price. Excellent service
November 20, 2020
Very quick delivery
November 20, 2020
Good value animal feed supplements.
November 20, 2020
Excellent service
Really great value, much lower than other places and super quick delivery! Will definitely be buying from here in future!
November 20, 2020
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