Petsperfect.co.uk Reviews 

377
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Your member of staff went above and beyond to try and find more stock of Lovable Lavender Dog Shampoo. She is a credit to your company....Great, love my products

Rated 5 out of 5 stars

My beloved labrador Rowe has recently been diagnosed with prostate cancer. There is nothing we can do, just pain management. I've been giving him Hemp oil for 5 days now and there has been so much im... See more

Rated 5 out of 5 stars

We have just bought two of these lovely jackets and Jamie looks very sweet in his "Purple and Red One" a bit better than his last one which was a lovely shade of "Pink". He does not really care what... See more

Rated 5 out of 5 stars

I ordered two Chuckit ball throwers from Pets Perfect. Chuckits are more expensive than bog-standard ones but much better built and throw the ball further. Pets Perfect delivered them quickly and in g... See more

5.0

Excellent

TrustScore 5 out of 5

377 reviews

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5.0

All reviews

(377)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Still waiting

I ordered 3 items 2 where delivered fast I telephoned reguarding the 1 item which was not delivered I was told I would receive on the Saturday it is now Monday and still waiting.

March 23, 2015
Unprompted review
Petsperfect.co.uk logo

Reply from Petsperfect.co.uk

Thank you for your feedback. As per emails we now understand you have received your order in full. If you have any further questions regarding your order - do not hesitate to contact us. Many Thanks for shopping with us

Rated 4 out of 5 stars

Good service. Quick delivery.

Very good service and swift delivery. Only small negative was that I paid by PayPal and didn't receive an email from the vendor confirming my order. This also meant I couldnt "login" to check delivery times or the status of my order. That aside there was a good range and everything arrived safely and well packaged.

March 21, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered a third black dog head halter....fab piece of kit, and a rabbit skin ball, head halter arrived within 48 hrs, ball out of stock so still waiting but all I. All great.

March 21, 2015
Unprompted review
Rated 2 out of 5 stars

Postage always horrendously slow.

The equipment is always as shown but the postage is very poor.
Allow 1 to 2 weeks for delivery !
Compared to most companies who deliver within 3 days.
I don't know why I keep purchasing from them to be honest ?

March 20, 2015
Unprompted review
Petsperfect.co.uk logo

Reply from Petsperfect.co.uk

Hello. Thank you for your feedback. Sorry you are not happy with our postage, if it arrived with you after the time advertised (3-5 days) then please do email us on info@petsperfect.co.uk and i'll look further into this for you, as this should not have happened. Thank you for your continued custom.

Rated 1 out of 5 stars

Very unimpressed

I ordered a "Black Dogs halti" and they were out of stock of most colours, no problem I'll just order one in stock. Pay for the item, get an email a day or 2 later saying that my order is out of stock (even though I made sure to order a colour IN stock) and that is going to take 2 weeks... still not received it to this day. Terrible, won't be ordering from there again.

March 13, 2015
Unprompted review
Rated 2 out of 5 stars

Delivery not satisfactory

My order was accepted I paid, and a week later I was told my items were not in stock, and as soon as they were in they would be despatched , I'm still waiting.
Goods are quality .

March 11, 2015
Unprompted review
Petsperfect.co.uk logo

Reply from Petsperfect.co.uk

Apologies you have had to wait for your item. I have refunded your postage by way of an apology. Your custom is important to us.

Rated 5 out of 5 stars

Review

Good website, shows and describes the product, easy to order and pay, delivered quickly, will use again if I need their products.

February 27, 2015
Unprompted review
Rated 5 out of 5 stars

hemp oil

My beloved labrador Rowe has recently been diagnosed with prostate cancer. There is nothing we can do, just pain management. I've been giving him Hemp oil for 5 days now and there has been so much improvement. Rowe has begun eating again and moving much more than before without getting out of breathe. THANK YOU X

February 23, 2015
Unprompted review

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