Ordered bunny pellets, a cooling mat and some hay. Received cat food and a cat litter scoop. Something so different, I called customer service and they said something must’ve went wrong so they gave m... See more
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Ordered one harness in black color, received it in blue. Impossible to contact their customer service, 15 days reply time and no option to return the item as mentioned on their website. For 80 euros a... See more
Visited the location on Pijnackerstraat in Amsterdam. What a lousy place with too lazy young employee, counting too much money for a simple cat meal. After three times contronting them with too high p... See more
Ordered On february 15, Aquarium filter which arrives defective. February 18 send it out as return. I got Post NL which says they already got it at their location on 19th February. Since then no refun... See more
Company details
Information provided by various external sources
Pets Place biedt een compleet assortiment diervoeding en dierbenodigdheden. Je vindt er alles wat je voor je dier nodig hebt. Gegarandeerd tegen de scherpste prijs, met een deskundig advies.
Contact info
Galvanistraat 100, 6716 AE, Ede
- 0318-759259
- service@petsplace.nl
- www.petsplace.nl
1.6
Bad
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 19% of negative reviews
Typically replies within 1 month
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Lower webshop prices
If I order in your webshop I am not being going to your store using your electricity using your staff etc etc so therefore I would expect the webshop prices to be lower then your shop prices. Bring them down please like they used to be !or I will take my business somewhere else on the internet. If you want please feel free to contact me to discuss this .
May 27, 2013
Unprompted review
Reply from Pets Place
Hello Marc,
Thank you for your review on TrustPilot.
Webshopprices = storeprices; that's our philosophy.
This means that you always pay the same price regardless if you buy your products online, ore in one of our stores.
With kind regards,
Pets Place
Good internet site, a lot of choice, large, open store, good service
Good internet site, a lot of choice, large, open store, good service. Overall very satisfied. Missed a bit more choice in cat jackets (katten jassen) and transportation bags for on the plane or in the car for cats (sleepypod for example). Maybe also nice with a bit more modern cat furniture (would differentiate from many other stores).
April 2, 2013
Unprompted review
Very fast delivery
Ordered 7.5kg Prins Pro Care Light, they had the best price and no delievery charges. Doggie received a little gift, just right for his birthday.
March 4, 2013
Unprompted review
GREAT SERVICE
Great deal and quick delivery, this is supposed to be for online shopping.
This shop is admirable.
December 4, 2012
Unprompted review
fast and good service
Online site is easy to work with and they even give several delivery options
December 3, 2012
Unprompted review
Nice!
Everything was okay. Though I would prefer a simple acceptgiro instead some kind of strange Afterpay partner. + the better choice of the cloth for pets is definitely needed. Choice of products is not very wide.
October 21, 2012
Unprompted review
Great dependable pet store!!!
I have only recently started using Pet's Place since we got a puupy. In the last 5 months of using the internet shop and the regular pet shop in Leusderweg in Amersfoort, I have always been really happy with the service. The sales people are ever so friendly (both to animals and humans!!!) and it is always a pleasure to shop. We will continue using the shop as long as we are here.
August 13, 2012
Unprompted review
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