Petssupermart Reviews 

185
•
TrustScore 3.5 out of 5

3.5

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Company details

  1. Events & Entertainment

Information provided by various external sources

Welkom in de wonderbaarlijke wereld van voeding en verzorging voor uw paard, hond, kat, rundvee, varkens, schapen............. Ontdek alle produkten die het leven van uw dier(en) gezonder en prettiger maken. Met ruim 35 jaar ervaring in paarden en honden verzorging, zijn wij trots als marktleider, op hoge kwaliteit en zowel vernieuwende als traditionele produkten tegen onverslaanbare prijzen. Inmiddels levert PetsSupermart niet enkel in Europa, maar ook diereneigenaren in Rusland, Suriname, de Verenigde Arabische Emiraten, Turkije en Japan verzorgen hun dieren nu optimaal met produkten uit ons assortiment. Alle dieren zijn afhankelijk van de zorg die zij van hun eigenaar krijgen, met ons uitgebreide assortiment van ruim 6000 hoogwaardige produkten kunt u aan al hun wensen voldoen.


Contact info

3.5

Average

TrustScore 3.5 out of 5

185 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(185)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Better than in Germany

I buy from this shop constantly for many years now, because its products are much cheaper than in Germany (where I live).

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad service

I've been waiting for 2 weeks for my order. I have sent two emails and no response.
Either deliver the goods or return money. I'm giving you 7 days time. Otherwise I will be forced to report you.

May 1, 2023
Unprompted review
Petssupermart logo

Reply from Petssupermart

I see you have received the goods, why not mention taht !!!

Rated 1 out of 5 stars

Order on july never sent!

Op 22 juli heb ik Imaverol 100 ml besteld (bestelling 202107027908) en een bevestigingsmail ontvangen. Ik kon niet betalen omdat ik geen verwijzing heb gekregen om dit te doen. Ik heb verschillende keren gemaild met de vraag of ze het product hebben en hoe ik het kan betalen, maar tot nu toe zonder antwoord! Zeer slechte service!!!

On the 22th july I have ordered Imaverol 100 ml (order 202107027908) and received a confirmation email. I couldn't pay because I haven't received any reference to do so. I've emailed several times asking if they have the product and how can I pay it but untl now without any answer! Very poor service!!!

November 12, 2021
Unprompted review
Petssupermart logo

Reply from Petssupermart

So you didn't pay and still complain !!!

Rated 1 out of 5 stars

I have paid 109€ two weeks ago.

I have paid 109€ two weeks ago.
I have phoned many times,I have sent many emails,I have sent many SMS......NOBODY reply,I think this is a big fraud.
I have no news about tracking number,no news about product,no posible to contact white them.
A fake page??? Talde care with them,

October 30, 2020
Unprompted review
Petssupermart logo

Reply from Petssupermart

We paid you back via Paypal on 4/11 !!!!!

Rated 1 out of 5 stars

Fake site

Fake site, never got my stuff!!!

February 8, 2018
Unprompted review
Petssupermart logo

Reply from Petssupermart

You got your parcel with DHL JJD0000900603919213340554 on 31th August 12.36 Hour.
https://www.dhlparcel.nl/nl/consument/volg-je-pakket?tc=JJD0000900603919213340554&lc=nl-NL

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