Pet Treater Reviews 

387
TrustScore 2 out of 5

2.1

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Rated 2 out of 5 stars

My first box came quickly and we were happy with the products. Next month same treats, but broken. Package came at the very end of the month. October box didn't come til end of November, so Hallowe... See more

Rated 1 out of 5 stars

Well, Day 20 and parcel arrived by USPS Parcel Select. This has to be the equivalent of Media Snail Mail. No clue on the cost of this gift but contents may cost $10. Word of caution, do not give a kit... See more

Company replied

Rated 1 out of 5 stars

I am a new customer to petreater. My welcome box came in time and was satisfactory. I am still waiting to get my first month subscription box. 31 days and counting. After contacting the support tea... See more

Company replied

Rated 5 out of 5 stars

My CaliBell has received 3 packages so far and we will def be continuing her subscription! Our mailbox is at the gate so the mailman doesn't have to enter the yard to drop the mail but when CaliBell's... See more

Company replied

Company details

  1. Pet Store

Information provided by various external sources

Pet Treater helps you treat your cat or dog every month with playful, interactive toys, Made in the USA or Canada treats. Every ounce of time with your pet is precious, and we help you make each moment well worth it.


Contact info

2.1

Poor

TrustScore 2 out of 5

387 reviews

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2.1

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(387)

1 review in the last 12 months

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Rated 5 out of 5 stars

GREAT SUBSCRIPTION!

I signed up for a cat pack and was amazed by the great products that came in the first month! My cat is so picky about her toys and treats but she instantly fell in love with the toys we received in the box and chased me around the apartment for the new treats. I’m so glad I found Pet Treater and I’m definitely keeping this subscription! :)

July 22, 2019
Unprompted review
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Reply from Pet Treater

Hi Sarah! We are so glad we could provide toys and treats for your pet and we look forward to continuing to do so. Thank you for such kind words!

Rated 5 out of 5 stars

Love the box

Love the box! They even had an item for me to share! Absolutely amazing!

July 22, 2019
Unprompted review
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Reply from Pet Treater

Thank you so much for the awesome review!

Rated 5 out of 5 stars

I have been receiving these awesome…

I have been receiving these awesome boxes since the company first started. I love the dog boxes. Over time I have received many fun items, some were for me the human. My dog has food allergies and they try to accommodate him each month, I really appreciate that. I also previously ordered the cat pack for my cat. My dog loved his box this month!!

July 22, 2019
Unprompted review
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Reply from Pet Treater

Hi Christina! Thank you so much for the kind words!

Rated 5 out of 5 stars

We have been receiving our pet-treater… for 5 months and love it and our dogs love em

We have been receiving our pet-treater box now for about 5 months and we love what they send us to eat and to play with, sometimes we get in our box sprays for our hair, or feet when our poppa comes thru the door with our box we cant stand it, we love to see what in it. Have your momma and poppa get yours! Thank you Bodie and Gracie
Haney
Anytime I've had to contact them its almost immediate that I get a response, we like that any of the treats are healthy and included in their box are the companies that provided the treats info on ordering if your pet likes those treats.
All in all Bodie and Gracie have enjoyed and used everything that they send, we got them the $24.99 box and there is so much that I put some toys away for a later time.
You can't go wrong with Pet-treater seriously!
Sincerely, Bodie and Gracies momma
Jonni Haney

July 22, 2019
Unprompted review
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Reply from Pet Treater

Hi Bodie & Gracie!! We LOVE sending you your treats every month and are so excited to hear how much you enjoy your goodies!

Thank you for the awesome review, Jonni! I can just picture Bodie and Gracie's reaction! We are so glad you and your family are enjoying your Pet Treater subscription.

Rated 5 out of 5 stars

Fantastic

Fantastic. My two dogs love receiving this box, always look forward to the treats and new toys.

July 18, 2019
Unprompted review
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Reply from Pet Treater

Hi Jessica! Thank you for the kind review!

Rated 5 out of 5 stars

Pet Treater has not let me down one…

Pet Treater has not let me down one time. The monthly subscription is more than amazing! I’m so glad I decided to choice this company for my fur babies!

July 17, 2019
Unprompted review
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Reply from Pet Treater

Thank you for the kind review, Deidra! We're glad that your fur babies are enjoying their monthly surprises from Pet Treater.

Rated 2 out of 5 stars

I placed my first order on 06/30

I placed my first order on 06/30. The website says if it’s your first shipment it ships immediately. It’s now 07/12 and I still don’t have my first box. I have emailed the company and never received anything back. I wrote to them on Facebook and was told “I’m out of the office but will look into it on Monday”. Customer service is terrible! Save yourself and go with another company!

July 13, 2019
Unprompted review
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Reply from Pet Treater

Hi Amber! Thank you for taking the time to share your valuable feedback. I apologize for the delay in the delivery of your Welcome Box. There was recent delay in shipping due to an issue outside of our control, and I apologize for that inconvenience. Our customer support team strives to help with all of the concerns of our customers in a timely fashion, and a lack of response is certainly not typical of Pet Treater. I, unfortunately, do not have enough information to access your account and look into the issue further. If you would like to send an email with your information to support@pettreater.com, we will be happy to look into the issue in more depth!

Rated 5 out of 5 stars

My puppy LOVES the treats in the box

My puppy LOVES the treats in the box. Shes also a chronic toy shredder, and so far her toys are intact. She also got an adorable bandana, which is great, because she loves to wear them.

June 27, 2019
Unprompted review
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Reply from Pet Treater

Hi Shelby! Thank you for the kind words! Puppies + Bandanas + Pet Treater = <3

Rated 5 out of 5 stars

Love the Different Picks Each Month!

I love that Pettreater offers smaller options that make it affordable and not overwhelming! They send a great diversity of items including: treats, toys, and accessories! I do appreciate that they have treats that are made here in the United States and my dogs have loved all the toys they've received from their Pettreater pack!

June 20, 2019
Unprompted review
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Reply from Pet Treater

Hi Sam! We are so glad that we can offer a fun and affordable subscription for you! Thank you for the kind words!

Rated 5 out of 5 stars

Best, Affordable box on the market

I have done a lot of research on many different pet subscription boxes: watching YouTube unboxing videos, comparison articles, and reviews. I have personally subscribed to at least 4 different dog subscriptions until I found Pet Treater. I just couldn't justify the price for the amount of products or didn't like the selection I would receive with the other boxes. Pet Treater is the only box that I have continued my subscription to and I believe is really worth the money. I love how unique the items are and that you get a "human" item in each box that is usually something very useful. You get several, quality products at an affordable price of $25. My dog has allergies, which my Pet Treater subscription was incredibly easy to adjust, while still providing cool products! I am through and through a Pet Treater fan!

An extra plus is that their customer service team is always quick to respond to any questions. They always respond to me within 24 hours.

June 19, 2019
Unprompted review
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Reply from Pet Treater

Thank you for such a kind review, Michelle! We love to send our customers the awesome goodies that we are so excited to find!

Rated 4 out of 5 stars

Love my pet treater account

Love my pet treater account! Give me good quality treats every month and coupons for other goodies!
My dog loves getting her box which comes with the cutest toys and treats!

June 19, 2019
Unprompted review
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Reply from Pet Treater

Hi Brooke! Thank you for the awesome review!

Rated 5 out of 5 stars

My puppy loves receiving his PetTreater toys!

My puppy loves receiving his Pet Treater boxes in the mail! His Pet Treater toys have become some of his favorite and I look forward to the fact that he’s going to receive quality treats and durable toys to hold up to him all of his puppy teething and chewing!

June 18, 2019
Unprompted review
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Reply from Pet Treater

Hi Camille! We love that your puppy loves his Pet Treater boxes! Thank you for the kind words!

Rated 5 out of 5 stars

My dog and cat love Pet Treater's…

My dog and cat love Pet Treater's surprises! I started ordering from Pet Treater because I had just adopted my puppy and was unsure of what to get for him. He has loved getting the boxes and I love not having to go out and figure out what to get. I also love the accessories for the seasons. My cat has never loved her toys as much as she has now either! She is 10 years old, crotchety, and hard to please for toys. She loves everything they've sent so far and she isn't jealous of the puppy because she gets her own delivery! So thankful to find Pet Treater!

May 23, 2019
Unprompted review
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Reply from Pet Treater

Thanks, Diane! We are thankful for you, too, and so glad that we could provide a subscription for both of your pets!

Rated 5 out of 5 stars

I've been using Pet Treater for about a…

I've been using Pet Treater for about a year. It was a gift for my new puppy when I brought him home! He now knows about the process and gets so excited when the mailman brings his big green box! The products are always great quality. They read your notes and give you products and toys that are catered to your baby as well as coupons and information about the companies the products came from. Many of the products are homemade or come from holistic and cruelty free companies. Pet Treater makes sure your babies are receiving the best things possible.

I currently am a traveling intern with my pup staying with someone else. I had to place a brief hold on my subscription box, and my customer service rep was so nice about it! He even congratulated me on my internship! I will be using this company for a long time. I highly recommend it.

May 9, 2019
Unprompted review
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Reply from Pet Treater

Thank you, Casey! Your kind words are greatly appreciated! We look forward to your return! Safe travels until then!

Rated 5 out of 5 stars

My kitty loves get new toys and treats…

My kitty loves get new toys and treats to play with every month. Great products at a great price!

April 23, 2019
Unprompted review
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Reply from Pet Treater

Thank you for the kind words, Erica! We are pleased to know that your kitty is enjoying their Pet Treater goodies!

Rated 5 out of 5 stars

We love pet treaters

We love pet treaters! Our dog Snow is always excited to receive his box and loves the toys (he always like them better than the thousand of toys he already has), the treats are very good too and we have a picky eater (he also has food allergy and pet treater is always cautious and we never receive anything he allergic too!, we appreciate that so much).

April 22, 2019
Unprompted review
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Reply from Pet Treater

Thank you for the awesome review, Emmanuelle! We are so excited to hear that Snow is loving his toys and treats from Pet Treater!

Rated 5 out of 5 stars

Love this service

Love this service! My cat Allie is rarely interested in the toys I buy her... she loves this subscription!!! The first package had a cat nip bag and Allie still sleeps with that. The second package had soft chicken flavored greens treats and I thought she would not be interested, but I was wrong! She cries and runs after me anytime I go near the treats! Loving this subscription! ❤️❤️❤️

April 18, 2019
Unprompted review
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Reply from Pet Treater

Thank you Becca!

We're so glad your kitty loves her treats and toys! There's more fun stuff every month! Look forward to treating each month!

Rated 5 out of 5 stars

Hi Everyone! I loves to gets my own mail!!!

Hi Everyone!
I loves getting my box in the mail each month. I even started to likes our mailman!! After Mommy opens it, I gets it! I finds lots of big toys to play wif and the treats are yummy too. Sometimes there is something for mommy in there too cause she takes good care of me and gets me Pet Treater. Gets your puppy one too! They will loves you even more!!!

April 17, 2019
Unprompted review
Rated 5 out of 5 stars

Love love love!

This box has more than just the average subscription box toys and treats. For a lower price than compared subscriptions, you get more including grooming and interactive items! You are definitely getting your money’s worth in these boxes. From what I have experienced the service is super friendly, quick & easy. I would recommend this over any pet box I have looked into!

April 16, 2019
Unprompted review
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Reply from Pet Treater

Penelope, thank you for your very kind words! We appreciate your thoughtful review and hope we can keep treating your pets every month!

- Vantha

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