Pet Treater Reviews 

387
TrustScore 2 out of 5

2.1

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Rated 2 out of 5 stars

My first box came quickly and we were happy with the products. Next month same treats, but broken. Package came at the very end of the month. October box didn't come til end of November, so Hallowe... See more

Rated 1 out of 5 stars

Well, Day 20 and parcel arrived by USPS Parcel Select. This has to be the equivalent of Media Snail Mail. No clue on the cost of this gift but contents may cost $10. Word of caution, do not give a kit... See more

Company replied

Rated 1 out of 5 stars

I am a new customer to petreater. My welcome box came in time and was satisfactory. I am still waiting to get my first month subscription box. 31 days and counting. After contacting the support tea... See more

Company replied

Rated 5 out of 5 stars

My CaliBell has received 3 packages so far and we will def be continuing her subscription! Our mailbox is at the gate so the mailman doesn't have to enter the yard to drop the mail but when CaliBell's... See more

Company replied

Company details

  1. Pet Store

Information provided by various external sources

Pet Treater helps you treat your cat or dog every month with playful, interactive toys, Made in the USA or Canada treats. Every ounce of time with your pet is precious, and we help you make each moment well worth it.


Contact info

2.1

Poor

TrustScore 2 out of 5

387 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.1

All reviews

(387)

1 review in the last 12 months

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Rated 5 out of 5 stars

Very awesome community and healthy…

Very awesome community and healthy snacks!

September 1, 2021
Unprompted review
Pet Treater logo

Reply from Pet Treater

Paige,

Thank you for your nice review we appreciate your time. The treats are a joy to put in the boxes and we love our Pet Treater community too.

Have a great day,

The Pet Treater Team

Rated 1 out of 5 stars

I wish I could give zero stars

I wish I could give zero stars. The welcome box included the same toys in the 2nd subscription box. One of the toys in the welcome box I emailed them about WITH photos minutes after receiving it, my dog chewed it to bits and swallowed the pieces. I told them it probably wasn’t a good toy to send out..well, guess what? It came AGAIN in the second box I received. I emailed them AGAIN asking why they would send the same toy after I complained the first time? They said the first box is a ‘welcome’ box which contains popular toys. The second box usually contains the same toys..ummmm then why would I pay for 3 boxes when 2 have the same toys??? No replacement or refund offered. I canceled immediately.

August 13, 2021
Unprompted review
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Reply from Pet Treater

Leslie,

So sorry to see this unhappy review. As for the toys we do not necessarily provide"tough" toys and we cannot guarantee a dog will not destroy toys based on how they "chew toys".

We are surprised to hear that no refund or replacement toys were offered as we normally always offer to replace no questions.

Also, normally the only time you might get a repeat toy is if your first month you ordered a Try It Out Box/Pack THEN a subscription after that.

Again sorry for the issues and if you wanted us to look further for you we can in the emails we keep track of them all.

The Pet Treater Team

Rated 5 out of 5 stars

We Love the Unique Items in Pet Treater!

I love the Pet Treater Subscription! I discontinued a subscription to another company because they started making all of their own products and the boxes became boring. The pet treater offers new and unique items that my dogs absolutely love!

August 8, 2021
Unprompted review
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Reply from Pet Treater

E. Barr,

Thank you for your candid and pawesome review. We appreciate you giving us a try and
look to continue to treat you and your fur baby!

The Pet Treater Team

Rated 5 out of 5 stars

I love pet treater

I love pet treater. My dogs are always thinking every box that comes in is for them

July 6, 2021
Unprompted review
Pet Treater logo

Reply from Pet Treater

Amy,

Thank you for the fun review. Really excited that your dogs love to receive them.

Thank you for giving us such a sweet review.

Have a great day,

The Pet Treater Team

Rated 5 out of 5 stars

Love this subscription box for my…

Love this subscription box for my little pup! She loves getting the box every month! And she knows what her box/bag looks like!! The treats are great quality and the toys are so much fun! Some of my dogs favorite toys are from the box. I highly recommend this subscription box for your little pal!

July 2, 2021
Unprompted review
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Reply from Pet Treater

Melissa,

Wow thank you for the amazing review. We love hearing this good news and your willingness to share your opinion with others!

We look to continue to treat you and your fur baby on a successful level.

The Pet Treater Team

Rated 5 out of 5 stars

Reliable and Reasonably Priced

We love Pet Treater! I’ve been wanting to find a reliable and reasonably priced dog toy/treat subscription for awhile now. I came across Pet Treater through Google reviews and thought I’d give it a try. They always have promo codes, giveaways, and contests! They respond quickly and genuinely care about our pets. Can’t wait for the next package!

July 1, 2021
Unprompted review
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Reply from Pet Treater

Janae,

What a great review and we are thankful that you see value with Pet Treater. We try to do cross promos and giveaways with amazing companies. We source for great toys and wholesome treats too and love when people and their fur babies love them!

We appreciate you!

Thank you,

The Pet Treater Team

Rated 3 out of 5 stars

Toys are not for aggressive chewers

I subscribed for a three month service to see if I liked what they had to offer. I must say, the treats were nice and my dachshund loved them. The toys;however, were torn apart in about 5-8 minutes. They all had either some kind of wing (dragon) or horn (caticorn) that he easily chewed off and I had to rescue from his mouth. I am not happy enough with the treats to continue the subscription.

July 1, 2021
Unprompted review
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Reply from Pet Treater

Thank you for your review and we are sorry to hear you were not satisfied 100%. While we try to source tough toys that is not necessarily all that transcends into our themed boxes. We do offer toys only which typically have much stronger/tougher toys consistently.

Thank you again for giving us a try.

The Pet Treater Team

Rated 5 out of 5 stars

Such a great subscription box

Such a great subscription box! Every month has a theme, such as "ducks!" Or "rainbows" and I love them! More importantly, my dog loves it! The bandanas are adorable, and he LOVES the toys he gets! The last two we got are his favorite toys ever! One downside is that the toys are plush squeakers, and they get dirty/torn pretty easily. I'd love to see some tougher chew toys in future boxes, but like I said he loves the toys either way!

June 28, 2021
Unprompted review
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Reply from Pet Treater

Claire,

Thank you for your review and taking time to give us feedback. We try to source the toughest toys we can but sometimes the dogs are more agressive and fun chewers than the toys can handle....ha ha. We are glad the rest of our monthly service works for you!

Thank you again for your time in reviewing us.

The Pet Treater Team

Rated 5 out of 5 stars

BEST PURCHASE EVER!

We have received 3 boxes so far and my 2 pets LOVE everything everytime.
I have my girl who is EXTREMELY picky and she goes wild for the treats every time.
My boy is a toy destroyer and expert tester for toughness. These toys last and keep him entertained. We plan on upgrading from basic to deluxe soon!

June 23, 2021
Unprompted review
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Reply from Pet Treater

Elizabeth,

Thank you for this fantastic review. We appreciate your time. We look long and hard to find nutritious and wholesome treats for everyone's fur babies and are thankful they work for your fur babies.

We are excited the toys last well for you too!

Thank you,

The Pet Treater Team

Rated 5 out of 5 stars

The best pet treater box ever

My doggies enjoy your pet treater box so much! I had to upgrade my subscription! I reccomend your box to all my friends and family! Thank you everyone for all you do to send out the best fun loving treat box for my doggies❤

June 21, 2021
Unprompted review
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Reply from Pet Treater

Jennifer,

We appreciate your review and your recommendations to your friends and family. We love treating you and all the fur babies!

Have a great day ans thank you so much!

The Pet Treater Team

Rated 5 out of 5 stars

It is a fun package that is more…

It is a fun package that is more affordable than some other month subscriptions. My pup loved the treats and toys, and the team was very easy to talk to and get things fixed when i had a ordering mistake. Overall highly recomend

June 1, 2021
Unprompted review
Pet Treater logo

Reply from Pet Treater

Kelsey,

Thank you for your awesome review! We appreciate your input and that you find value in our product for the price and super glad to hear our CS Department was able to help you. Excited to treat your fur baby and you!

Have a great day,

The Pet Treater Team

Rated 5 out of 5 stars

Really cute and inexpensive monthly box…

Really cute and inexpensive monthly box for my fur baby? Yes! Even though the quantity is 3/4 items, they hand pick the toys fit for your baby :)

May 25, 2021
Unprompted review
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Reply from Pet Treater

Katy,

Thank your for your review and your time in doing it. We do specifically curate your box as best we can and every month is a different theme too. So glad you like Pet Treater we strive to get better every month!

Have a great day,

The Pet Treater Team

Rated 5 out of 5 stars

We love our Pet Treater box so much

We love our Pet Treater box so much! My fur baby gets excited every time a package is delivered!!! The themes every month are so fun and the toys and treats are always top quality!

May 25, 2021
Unprompted review
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Reply from Pet Treater

Ashlee,

Thank you for your fun review. We love to hear fur babies get excited to receive "their" package every month! We work hard to get creative with the themes too!

Thank you again and have a great day,

The Pet Treater Team

Rated 5 out of 5 stars

We love delivery day!

We had a subscription to a small business, but they went out of service during Covid. We love Pet Treater! I love to see all of the super cute picks of the litter. One suggestion would be to offer different levels of toughness for the toys- my dog chews through them to get the stuffing and squeaker out sometimes on the first day! But for the EXCELLENT price, we are very happy! We almost never have to buy toys or treats because it all comes in this box. Thank you Pet Treater!

May 22, 2021
Unprompted review
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Reply from Pet Treater

Cianda,

Thank you for your review. While we are saddened a company went out of business, we are very happy to be treating your fur baby now. As for tougher toys, the best recommendation is our "toys only" subscription as there is a wider variety of toys in it. But, that does take away from getting treats in the same box.

Thank you again for your review,

The Pet Treater Team

Rated 5 out of 5 stars

Dogs best friend

My dog is always so excited when he gets a new package from Pet treater. He loves getting new toys and treats. The cookies get eaten straight away, and he dressed up in his new bandana and gets excited to show off to the neighbors. The toy becomes his best friend for about a week and he carries around everywhere.

May 12, 2021
Unprompted review
Pet Treater logo

Reply from Pet Treater

Lisa,

We love to be a dog's best friend and that the cookies are a yummy success in your furmily. We appreciate you as a customer and look forward to treating you every month.

Have a great day,

The Pet Treater Team

Rated 5 out of 5 stars

My favorite box subscription service

My favorite box subscription service by far, I used to have barkbox, and it was the same generic setup every month. Pettreater still has a monthly theme, but I love the the versatility of this box. So many new, and different treats to try every month, things that I would've never thought to buy myself. I just love this subscription service.

May 8, 2021
Unprompted review
Pet Treater logo

Reply from Pet Treater

Jesse,

Thank you for pawesome review. We try very hard to curate fun and purposeful subscriptions each month. We are happy to hear that it works for your furmily.

Again, thanks for the kind review. Have a great day.

The Pet Treater Team

Rated 5 out of 5 stars

Fun surprise every month

Our cats love their treats and toys from Pet Treater.

May 5, 2021
Unprompted review
Pet Treater logo

Reply from Pet Treater

Kim,

Thank you for the kind review. We are so glad to hear your kitty loves all the goodies.

Have a great day!

The Pet Treater Team

Rated 5 out of 5 stars

My dogs love them!

I get the Pet Treater box for my dogs every month & they love it. Every time I come home with it after checking the mail and tell them they “have a box” they know exactly what I’m talking about and get excited! The toys are durable, the treats are made from quality ingredients, and I love the themes they use for the boxes. I will definitely continue getting these as long as I can!

May 4, 2021
Unprompted review
Pet Treater logo

Reply from Pet Treater

Caitlin,

We love when the fur babies know their box has arrived, it makes us very happy! Thanks for the pawesome review we are glad your furmily enjoys all the goodies each month.

Have a pawesome day,

The Pet Treater Team

Rated 5 out of 5 stars

My two male cats LOVE their box every…

My two male cats LOVE their box every month! They know it’s for them the second they see it!

May 4, 2021
Unprompted review
Pet Treater logo

Reply from Pet Treater

Heidi,

Thank you for taking the time to give us a review. We love that your fur babies know it is theirs!!

Have a pawesome day!

The Pet Treater Team

Rated 5 out of 5 stars

Honey Bun

My dog Honey Bun LOVES her pettreater box! She's allergic to chicken and they send her unique treats!

April 6, 2021
Unprompted review
Pet Treater logo

Reply from Pet Treater

Katie,

We are so happy that the options we have provide a healthy alternative for Honey Bun!! Thank you for your pawesome review!

The Pet Treater Team

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