Petworld.dk 

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Rated 5 out of 5 stars

Very happy with the business. I have ordered twice so far, and I got the products either the next day or two days after I submitted my order. The products came as described and the delivery to my loc... See more

Company replied

Rated 5 out of 5 stars

I've now used Petworld.dk twice and both times have been fantastic. In both cases, my deliveries were made the day after I ordered. Their range of products is also really diverse, with great prices.... See more

Company replied

Rated 3 out of 5 stars

There is nice choice online. but if you order something wrong (easy to do as its online and you cannot feel quality for instance) then you need to return it at your own cost which is not easy. The web... See more

Company replied

Company details

  1. Pet Store

Information provided by various external sources

Skandinaviens største webshop med foder og tilbehør til kæledyr. Vi tilbyder varer til markedets absolut laveste priser og leverer dem direkte hjem til dig. Petworld findes i dag i 4 nordiske lande; Danmark, Norge, Sverige og Finland.


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(15,758)

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Rated 5 out of 5 stars

Fast delivery

Fast delivery :D

September 10, 2021
Petworld.dk logo

Reply from Petworld.dk

Hi Thais

Thank you som much for the positive feed back.

Have a nice weekend.

Mvh. Petworld kundeservice.

Rated 4 out of 5 stars

Jeg er glad for at jeg kan få happy dog…

Jeg er glad for at jeg kan få happy dog ligth mini foder. Hurtig betjening

September 7, 2021
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Reply from Petworld.dk

Kære Lone

Først skal jeg beklage det sene svar.

Det er vi også meget glade for, at du kan. Tak for feed back.

Du ønskes en dejlig weekend.

Mvh. Petworld kundeservice.

Rated 5 out of 5 stars

Thank you for your 15 kg packages for…

Thank you for your 15 kg packages for cockatiels, canaries and trope mix. I'm happy i can buy it online. Delivery was next day. Thankbuou.

September 2, 2021
Unprompted review
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Reply from Petworld.dk

Hi Daniel

I'm sorry for the late answer.

We are very happy, that you can get your favourite product on petworld.dk. Thank you for your feed back.

Mvh. Petworld kundeservice.

Rated 5 out of 5 stars

Nem og hurtig levering

Nem og hurtig levering - kvalitet i top

July 20, 2021
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Reply from Petworld.dk

Kære Freja

Først skal jeg beklage det sene svar.

Supergodt at høre. Mange tak.

Du ønskes en dejlig dag herfra.

Mvh. Petworld kundeservice.

Rated 5 out of 5 stars

Amazing service - Incredibly quick.

Amazing service . The delivery is so fast it’s practically instant ! I ordered late on a Wednesday afternoon, Thursday was a holiday and I received my package on Friday .

A+++

May 20, 2021
Rated 1 out of 5 stars

Very Very Very Bad service :( ordered…

Very Very Very Bad service :( ordered 10 of April with private delivey. Received a message from DAO on the12 of April saying they were in my place at 8:04 a.m???? pretending they delivering the package, I find it really peculiar, that nobody RING A DOORBELL , i am a morning person I am very amused about it! Suddenly, i received an SMS telling me that the package will be handed on my nearest DAO Area and will send me a messsge if the package is ready pick up.message that was 13 of April...Well today is the 14th still no message.Decided to track my package, finally i saw the address for the pick up and decided to check it? Apparently, still there were no package been handed. Wrote a couples of email in customer service yesterday regarding about this matter?? Even the customer service DO NOT BOTHERED TO REPLY? Totally waste of time and money? If you need something about your pet and you need it fast delivery i do not recommend this company. 100% UNPROFFESIONAL.

April 14, 2021
Unprompted review
Rated 3 out of 5 stars

Online shop needs work.

There is nice choice online. but if you order something wrong (easy to do as its online and you cannot feel quality for instance) then you need to return it at your own cost which is not easy. The website also does not let you deliver to a pakkeshop so its more expensive to deliver to your home address. Products were okay, nothing amazing, nothing bad, just okay.

February 16, 2021
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Reply from Petworld.dk

Hi Marc

It is correct that the return is on you, if you order something wrong. If you order something wrong, you can either send the item back to us or return it in one of our many stores (Petworld/Maxi Zoo).

It is also correct that we have had some technical problems on our website. But it is now possible to order delivery to a pakkeshop again.

Kind regards

Marianne // customer support

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