I’ve been using Pharmacy 2U for some time now and never had any problems whatsoever, great service. In fact my GP changed one item on my list once and the new item arrived just a couple of days later,... See more
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much better and more reliable than going through the pharmacy, as they always messed up orders and left me without medication constantly. less waiting time too, it took 7 days before now 3 days and it... See more
This is the way forward. Last year I forgot to order vital medication and ran out. This will not happen with pharmacy2U, they send reminders and regular updates. Plus no hassle waiting to phone the... See more
Very easy to reorder repeat prescriptions. I can reorder with one click all medications that are listed, and can add items to the list as necessary. Kept well informed as the order goes throug... See more
Company details
About Pharmacy2U Ltd
Written by the company
Pharmacy2U
Established in 1999, Pharmacy2U is the UK’s largest NHS contracted pharmacy. Regulated by the General Pharmaceutical Council, Pharmacy2U provides a repeat prescription service trusted by tens of thousands of patients and an Online Doctor service run by UK-based doctors.
NHS Repeat Prescriptions
Pharmacy2U's NHS repeat prescription service means all your repeat prescriptions can now be arranged hassle-free and delivered direct to your door. The service is becoming more widely available as GP’s across England go live with electronic prescriptions. If your GP is one of the many to support electronic prescriptions, you can easily register with Pharmacy2U, who will then receive your script digitally. With Pharmacy2U you can order online, by phone or using a mobile app, and then have prescribed medication delivered for free to any UK address. They will even remind you when your next prescription is due, so there’s no need to worry. It's quick and easy to register with Pharmacy2U’s hassle-free repeat prescription service at https://www.pharmacy2u.co.uk/prescriptions/electronic-prescription-service-nhs
Online Doctor
Pharmacy2U’s Online Doctor service enables a convenient and confidential approach to providing medical consultations, tests and prescriptions to treat your condition, without having to visit your GP. The service is regulated by the Care Quality Commission and all the doctors are GMC-registered.
Patients can choose to receive updates via SMS or email, in addition to various delivery options including next working day delivery. There are also a range of secure credit or debit card payment options and PayPal to choose from.
Online GP Consultations in 3 straightforward steps at https://www.pharmacy2u.co.uk/onlinedoctor
Introducing Chemist Direct
Your non-prescription needs can now be looked after by Pharmacy2U’s sister company, Chemist Direct. They can offer you a wide range of over-the-counter medicines, as well as toiletries, fragrances, skincare products and much more.
Pharmacy2U Details
Written by the company
Over 98% same day dispatch
Unparalleled service levels with free UK delivery
Not happy? - Return your order within 28 days for a no quibble refund including delivery costs.
Free standard UK delivery when you spend over £40
Contact info
Lumina, Park Approach, Thorpe Park, Leeds, LS15 8GB, Leeds, United Kingdom
- 0113 2650222
- support@pharmacy2u.co.uk
- www.pharmacy2u.co.uk
4.7
Excellent
1M reviews
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I DID CONTACT YUOR FOR DELIVERY OF MY…
I DID CONTACT YUOR FOR DELIVERY OF MY MEDICATION
PLEASE DELETE MY NAME RROM YUOR RECORDS
AND CONFIRM BY EMAIL
July 13, 2026
Unprompted review
Reply from Pharmacy2U Ltd
Good Morning,
Thank you for your Trustpilot Review, I am sorry to learn of your experience.
Due to insufficient information we have been unable to locate your account details, we would like to help you resolve any issues you have faced and be able to provide you with an outcome/resolution.
Please make contact on 0113 265 0222, via Livechat or Facebook/Twitter(X)/Instagram by sending a DM (Direct Message) a member of the team will be happy to respond to you.
Apologies in advance for any inconvenience caused.
Kind regards,
Jodie
I’ve used Pharmacy2U for years.
I’ve used Pharmacy2U for years.
They always remind me when to re order my prescriptions and delivery is very fast.
July 10, 2026
Great all round service
Great all round service. Regular monthly emails to remind me to order, easy to use ordering and fast delivery. I’m very pleased with this service it’s so much better then putting in endless repeat prescriptions at the doctors , picking them up , taking them to a Pharmacy , queuing to hand them in and then waiting for too long to get the meds given to me. Pharmacy2u has been a God send . I highly recommend this company .
July 17, 2026
always fast on delivery BUT do keep…
always fast on delivery BUT do keep chasing us up for orders
July 17, 2026
Always speedy
July 10, 2026
Caring for people
The promptness with which I received my order.
Also I was on a new medication and your pharmacist checked that I knew how to take it, that I was aware of side effects and how to deal with them. You seem to be very caring and this impresses me very much.
July 17, 2026
After a delay at my surgery
After a delay at my surgery, Pharmacy2U, had my medication delivered in two days. Fantastic service.
July 10, 2026
Everything comes on time
Everything comes on time. Everything I order has always arrived.
July 17, 2026
Ease of ordering my prescriptions and…
Ease of ordering my prescriptions and the quick delivery.
July 10, 2026
Unreliable. Don't care about their customers.
Unreliable, lack of communication. Such bad customer service! My first prescription has taken 19 days so far to fill and I am still waiting with no reason given,
July 16, 2026
Unprompted review
Reply from Pharmacy2U Ltd
Good Morning,
Thank you for your Trustpilot Review, I am sorry to learn of your experience.
Due to insufficient information we have been unable to locate your account details, we would like to help you resolve any issues you have faced and be able to provide you with an outcome/resolution.
Please make contact on 0113 265 0222, via Livechat or Facebook/Twitter(X)/Instagram by sending a DM (Direct Message) a member of the team will be happy to respond to you.
Apologies in advance for any inconvenience caused.
Kind regards,
Jodie
You do everything you say you will .
You do everything you say you will .. and on the very, very rare occasions there has been a misunderstanding it has been resolved immediately..
As I have said before, "you do what it says on the box.."
Thank you.
July 10, 2026
A well-organised and efficient company
I have great respect for this well-organised company. Everything is always dealt with quickly and efficiently.
i have no hesitation in recommending Pharmacy2U to others who need their services.
July 17, 2026
much better and more reliable than…
much better and more reliable than going through the pharmacy, as they always messed up orders and left me without medication constantly. less waiting time too, it took 7 days before now 3 days and its here with no having to walk.
July 17, 2026
Efficient and prompt sevice
July 13, 2026
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