Very poor customer service. They delivered the incorrect product, have been awkward about getting the product returned and then just stopped communicating. Will be returning product using... See more
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Ordered goods a week ago, took money immediately but nothing delivered. Tried calling - no answer. Sent email - no answer. Paid for delivery to have goods within 2 days - complete waste of time. Will... See more
Company replied
I had to contact this company due to a problem with my order. Proper customer service was almost none existent. They are arrogant and rude and give the impression they have very little interest in you... See more
Placed order on Dec 2017, now September 2018 we still not yet received order or refund. Emailed and facebook message all the time. Always tell us to wait. Almost a year, unbelivable. This is unreliabl... See more
Company replied
Company details
Information provided by various external sources
Pharmacy at hand is a fully registered online pharmacy with qualified staff serving the local community and the UK. Products available includes shampoos, dental care and teeth whitening.
Contact info
23 Scotland Street, G5 8NB, Glasgow, United Kingdom
- 08451306544
- info@pharmacyathand.co.uk
- www.pharmacyathand.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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great service
Ordered a item that never turned up
Ordered a item that never turned up, tried to speak to customer services who fobbed me off with every email. Eventually get told the itme is out of stock and will send it when it’s back in stock. So they said they would refund the extra for next day delivery !! Guess what that never happened either been back in touch again and said that I wouldn’t use them again and it was such a bad experience. Their email to me was ‘’ good we don’t want you as a customer either ‘’ yet still no item or refund given.. reported to trading standards as it seems to be a constant problem with them after reading reviews online... I should have looked them up more before I bought from them... my advice is stay away it’s more hassle than it’s worth.
Staff were really helpful and friendly
Staff were really helpful and friendly, would recommend to anyone
Great service
Great customer service amazing website…
Great customer service amazing website layout, will definitely return.
Fast and easy interface
Amazing purchasing experience fast and…
Amazing purchasing experience fast and easy to use .
Recommend!
Amazing, staff are super friendly and it’s super convienent.
Great Customer Service and Fast Delivery
The delivery from Pharmacy at hand was faster than expected. I have used this company several times now and the service is fantastic. no complaints from me at all. I would recommend this business to anyone!
Fast service
Quick delivery and excellent service
Quick delivery and excellent service, would recommend
Poor service.... Would I use them again- probably not.
Purchased item 13th Jan, Recieved 25th January when it was guaranteed 2-3days. Apparently they didn't have it in stock but still took my money, no email was to cover this., when you do ring them it only dials out 3x then goes to voice message.
If your happy to wait then fine but you will have to do the chasing.
Stay clear
Terrible service ordered two weeks ago and still no delivery. No answer on the phone or email
Great service
Amazing online pharmacy with great prices. Good discounts on bulk buying and quick delivery.
5 STAR Recommendation !
I would highly recommend Pharmacyathand. Great Service and great choice ! Definetly 5 Star !!
Brilliant customer service
Brilliant customer service. Great prices. Any queries, I have always had quick feedback. A highly recommended company to buy from.
i have been trying for over a hour to …
i have been trying for over a hour to get online with this chemist tried to order in the end i joined the site to see if i could buy a product they advertised of being in stock i still never got in ? every time i pressed for a product i was told this page does not exist
Overpackaging....
I bought some ecological, fair-trade dental floss. The idea of avoiding plastic is somewhat offset by the ridiculous amount of packaging that they pack things in!
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