Pharma Nord UK Reviews 

8,754
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their effectiveness for various health needs and the integrity of the supplements. People frequently highlight the fast and efficient delivery service, with many orders arriving the next working day and products being well-packaged. Reviewers also appreciate the excellent customer service, describing interactions as friendly, helpful, and efficient, alongside a beneficial rewards points system. However, some customers also noted that certain desired supplements were occasionally out of stock, leading to an inability to purchase all intended items at once.

What people talk about most

Product

Clients share positive opinions on product quality, often describing them as high-quality, excellent, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process, whether... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and helpfulness.... See more

Quality

Consumers consistently report high satisfaction with product quality, describing supplements as superb,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There were 3 items in my most recent purchase. When I went to register the points, the mechanics of the system malfunctioned for 2 of them which meant I lost 120 points. I of course rang up at once an... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them... See more

Company replied

Rated 5 out of 5 stars

Being a regular customer of Pharma Nord I've come to expect a cheerful response but received an exceptional welcome when I phoned to place an order with Victoria. I had a couple of queries, that c... See more

Company replied

Rated 5 out of 5 stars

I have been buying Pharma Nord products for many years now and find their products to be very good for many health or preventative issues ......I take their magnesium, selenium and zinc, omega 7 seabu... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company
  3. Pharmacy

About Pharma Nord UK

Written by the company

Pharma Nord is one of Europe's leading manufacturers of dietary supplements and preventative nutrition. We've been supplying pharmaceutical quality vitamins and supplements in the UK for 30 years.
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements

Pharma Nord UK

Written by the company

FREE UK Delivery
Orders placed before 3pm, Monday to Friday, are dispatched the same working day.
FREE Nutritional Advice
Our friendly customer service team are on hand from Monday to Friday 9am-5pm to help answer any questions.
Pharmaceutical Standards
All Pharma Nord products are manufactured to pharmaceutical grade standards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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4.9

All reviews

(8,754)

356 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect service and fast deliveries

Perfect service and fast deliveries
Thank you ☺️ recommend 🫶👍👌

June 8, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for the feedback Dorota!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Brilliant and efficient

Brilliant and efficient - the vitamins are 10/10 as is the price point

May 1, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Can't say fairer than that, thanks Tasnim!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

I ordered Sunday online and received it…

I ordered Sunday online and received it Tuesday GREAT

June 7, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Sue!

Great to hear! We always dispatch on the same day, using Royal Mail tracked 24. Any orders made over the weekend are processed on Monday, so this is why it got to you so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Consistently reliable

Consistently reliable, deliveries prompt and the 'Rewards' system accumulates points on purchases which can then be used for future purchases, which is very useful for trying additional products, without charge, to evaluate their efficacy. Highly recommended if you are looking for a reputable supplier of supplements.

June 3, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Shirley,

Thanks ever so much for the wonderful review! We are delighted to hear that you are able to 'try' new products with your reward points - a very clever way to think about it!

Thank you for the feedback!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Used points to buy and got free next…

Used points to buy and got free next day delivery. Very good item as described

May 27, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Georgina,

Thanks for the review - it's great to hear you are making good use of our rewards system!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Ordering, Placing order and Delivery is Perfect

The website is clear on stock level, ease of adding to cart and placing order. It was so smooth. The delivery status was also easy to track. Highly recommended.

Great products, efficient processing and worry-free delivery service.

May 25, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi There Meng,

Thank you so much for your invaluable feedback. We are delighted to hear that everything went well!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Lovely capsule for dry eyes

Lovely product with easy ordering and delivery

April 20, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey!

Thanks so much for the feedback.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Lovely staff who take your order.

May 28, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey LyndyLou,

That is great to hear, so pleased to hear everything went well!

I'll be sure to pass your comments over to our Customer Service team, as they'll be delighted to hear your feedback!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Amazing supplements I have been buying…

Amazing supplements I have been buying from this company for 10 years or more.Love it

February 20, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi LW,

Thanks for sending some feedback! We are very grateful and want to thank you again for your continued custom!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great products and excellent customer service

Excellent service and brilliant products. Very impressed by this company.

May 20, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Jenny,

Thanks for providing some feedback on your recent experience. We are delighted to hear that we met your expectations!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Believe in their quality. Good service.

May 17, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Lynne,

Thank you for the feedback! We always delivery next day when ordered before 3pm, Monday to Friday - which is why you'd have received the products so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Good service and products

The information about the products on the website and the ingredient list are very good The service is great, orders arriving very quickly. The B7 has been very helpful and ubiquinol hopefully replacing CoQ10 lost taking Statins.

May 13, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi DEliot,

Thanks for your wonderful review. We are so pleased to hear you are happy with our service and the speed of our delivery. Thanks for choosing Pharma Nord!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great products

Great products, really fast delivery

May 12, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Marta,

Thanks for the feedback!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great service great customer service…

Great service great customer service great products very happy

February 28, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Mattia,

Thank you for your feedback, so pleased to hear you're happy!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Consistently good

As said numerous times previously. Great products and service. Thank you

May 11, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for your continued custom, Thomas!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

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