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Pharma Nord UK Reviews 

8,757
•
TrustScore 5 out of 5

4.9

Vitamin and Supplements Store
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Review summary

Created with AI, based on recent reviews

Evaluating 371 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, with many noting their positive impact on health. The delivery service is frequently highlighted as incredibly fast and efficient, with most orders arriving the next working day and items well-packaged. People also appreciate the friendly, helpful, and efficient customer service, making the ordering process smooth. Additionally, the rewards system is seen as a valuable bonus, enabling consumers to earn free items. However, some customers also noted occasional issues with product availability, mentioning that certain desired supplements were out of stock.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing them as high-quality,... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast and prompt delivery, with many... See more

Order

Customers had positive experiences with order, praising the ease of ordering online and the quick, efficient... See more

Service

Reviewers mention positive feedback about service, with many describing it as outstanding, brilliant, and... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There were 3 items in my most recent purchase. When I went to register the points, the mechanics of the system malfunctioned for 2 of them which meant I lost 120 points. I of course rang up at once an... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them... See more

Company replied

Rated 5 out of 5 stars

Being a regular customer of Pharma Nord I've come to expect a cheerful response but received an exceptional welcome when I phoned to place an order with Victoria. I had a couple of queries, that c... See more

Company replied

Rated 5 out of 5 stars

I have been buying Pharma Nord products for many years now and find their products to be very good for many health or preventative issues ......I take their magnesium, selenium and zinc, omega 7 seabu... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company
  3. Pharmacy

About Pharma Nord UK

Written by the company

Pharma Nord is one of Europe's leading manufacturers of dietary supplements and preventative nutrition. We've been supplying pharmaceutical quality vitamins and supplements in the UK for 30 years.
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements

Pharma Nord UK

Written by the company

FREE UK Delivery
Orders placed before 3pm, Monday to Friday, are dispatched the same working day.
FREE Nutritional Advice
Our friendly customer service team are on hand from Monday to Friday 9am-5pm to help answer any questions.
Pharmaceutical Standards
All Pharma Nord products are manufactured to pharmaceutical grade standards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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4.9

All reviews

(8,757)

356 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service great customer service…

Great service great customer service great products very happy

February 28, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Mattia,

Thank you for your feedback, so pleased to hear you're happy!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Consistently good

As said numerous times previously. Great products and service. Thank you

May 11, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for your continued custom, Thomas!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Always quick and efficient

Always quick and efficient. Thank you

April 19, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

You're welcome, ES! Thanks for choosing Pharma Nord.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Very good service

Very good service, my items always arrive very promptly.

March 31, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey TD,

Thank you for taking the time to leave some feedback. We always dispatch on the same day using Royal Mail 24, if ordered before 3pm - so this will be why you receive your items so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Excellent.

May 2, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Appreciate the feedback, Rach!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Professional service

Professional service. Very quick delivery.

March 25, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Marianna,

Thank you for your review! We always dispatch the same day if ordered before 3pm, and we'll only every use Roayl Mail 24 meaning you should receive your products the very next day

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Fast service

Fast service. Good product.

April 29, 2026
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Reply from Pharma Nord UK

Thanks Carel!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

High quality supplements from trustworthy company

I have used Pharma Nord products for years, often buying via other vendors (Amazon etc) but have also purchased directly from them. I consider their supplements very high quality, and when purchasing direct find their customer service to be excellent. Their points system (points can be collected from vouchers inside each box of product) is really good, and I tend to use accumulated points to try new products as they are essentially free. I have complex health conditions, and trust the integrity of Pharma Nord supplements more than most other producers.

April 11, 2026
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Reply from Pharma Nord UK

Hi Kate!

Thank you for such a lovely review and for being a loyal customer of Pharma Nord. We are so pleased to hear that you are able to try new products with our reward scheme - a very clever idea!

Thanks again for your continued custom, we hope to see you back again soon.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Very smooth process from start to…

Very smooth process from start to finish. Ordering was quick and straightforward, with clear communication throughout. Everything arrived as expected and on time. Overall, a reliable and hassle-free experience-would definitely recommend.

April 20, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Exactly how it should be Katazyna, we are so happy to hear you had a great experience!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Always high quality products

Always high quality products, well packaged and a swift despatch!

April 27, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for the review, John!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

When I was asked about where I…

When I was asked about where I purchased my items. The company came back quickly to acknowledge it was a proper purchase.

April 18, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Tom,

Thanks for sharing your experience, we are pleased to see you are taking advantage of our reward scheme too!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 4 out of 5 stars

Delivery is always prompt and…

Delivery is always prompt and productive quality is top-tire.

April 16, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey SG,

Thank you for the review, we are really pleased to hear everything went as expected!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

I received the order within 24 hours.

April 22, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Phillip,

Thats excellent to hear, we always dispatch using Royal Mail 24, which is why you would have received your products so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Thanks for the free supplement

Thanks for the free supplement, bought with the points I gained from a regular purchase 🙏🏻

April 19, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Samantha!

Wonderful to hear that you got a free gift with your reward points, it's always nice to get something for free, isn't it!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Staffed

Staffed, always pleasant and efficient orders made by phone call get delivered The next day

April 17, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Ray,

That is wonderful to hear, we are so pleased you always have a great experience!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

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