Everything went smoothly. I get to choose between multiple platforms through different accounts. Assistance was always very fast and by humans, solved all my "problems" almost instantly. Premium... See more
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See what reviewers are saying
Huge waste of money all trading platform are very sketchy. They lag. They get pop ups and they crash in middle of trades first day in the prop I couldn't make a trade bc of platform issues second day... See more
Company replied
Excellent Support I've purchased few accounts with them without any issues before, however this one time I encountered an error and placed double order. I emailed support, and they responded quickly... See more
Company replied
TLTR;) I've been happily trading with Phidias for four months now and have never had a single problem. I have received multiple payments totaling $4,000+, all of them in under 24 hours. Their accounts... See more
Company replied
Breach of guidelines
Denied payout
Initially I have written a positive review after my first payout. but unfortunately, and as often with the new prop firms the honeymoon is over.
Today I’ve been denied a payout due to supposedly a DCA.
I’ve sent the support team a detailed log of all my trades, and other than a slippage of 3 to 10 seconds there is absolutely no DCA. Since I trade micro MNQ I enter 30 to 50 micros, the entry prices is usually not the same, but the entry time is the exact same. DCA by definition is time based meaning you add to your position after some time when the price is going against you. Which is not my case at all
The support team refuse to explain or debate, they closed my accounts.
What they are doing has already happened many times with other firms. And it goes like this: they run a massive 80% discount, so people buy lot of accounts and then followed by mass denials because of a rule that is not clear
My advice is stay away because they have nothing special after all.
December 20, 2024
Unprompted review
Reply from Phidias Propfirm
Hello,
We thank you for your detailed feedback and are sorry to hear of your dissatisfaction. Your experience and perception of our services is important to us, and we want to address your concerns in a transparent and constructive manner.
On the refusal of payment and the DCA accusation:
Clarification of the rules: We understand your frustration and recognize that clear communication is essential. DCA, as defined in our terms and conditions, is based on specific criteria, including multiple entries and the context of each transaction. We regret that this rule may have been perceived as unclear, and we take note of your feedback to improve our communication.
Analysis of your situation: All trading account verifications are carried out according to the data collected.
Concerning promotions and the perception of our practices:
We regularly run special offers to make our services accessible to a wider community of traders. These promotions are in no way intended to generate unjustified rejections, and each case is handled in accordance with our policies.
Our commitment:
We regret that you do not perceive our service as living up to your expectations. Your experience highlights important areas where we must continue to improve, and we thank you for that.
Yours sincerely
The Phidias PropFirm team
such a bad experience with this prop…
such a bad experience with this prop firm i thought lets try a different prop firm they have a good offering compared to other props but this seems like scheme to attract as many customers and then rug pull like FTT and more recently profitrade.
I do not see this company here for the long term.
Funded accounts cancelled BS reason given.
Take your hard earned cash elsewhere.
December 7, 2024
Reply from Phidias Propfirm
Hello,
We are sorry to read your review and understand your concerns. At Phidias PropFirm, our priority is to build lasting relationships of trust with our customers, and we deeply regret that your experience did not meet your expectations.
On the cancellation of your accounts:
We would like to make it clear that account cancellations are never done without reason. It is usually the result of specific violations of the rules or terms and conditions agreed to at the time of registration. However, we understand that you may feel a lack of clarity.
Our commitment to the long term:
We understand that past events in the industry may cause concern. However, we are committed to maintaining transparent practices and providing a solid service for our traders, focusing on a relationship of trust and mutual respect.
What we offer:
We are available to review your case and discuss your concerns in order to answer your questions in detail. We also want to learn from your experience so that we can continue to improve our service.
We sincerely hope that you will give us the opportunity to regain your trust. Your satisfaction is important to us, and we want to make sure you have all the information you need.
Yours sincerely
The Phidias PropFirm team
Just a week before payout and lo and…
Just a week before payout and lo and behold my accounts have been cancelled. i was over the 10 day threshold to submit my request this coming payout which starts on the 20th December.
Apparently i was trading news even though there was NO red folder news on the day i was trading.
Opened a support ticket with no response.
This prop firm is heading in the same direction as fast tracking trading honestly everyone should pull their money before its too LATE
December 13, 2024
Reply from Phidias Propfirm
Hello,
Thank you for sharing your feedback. We understand that you are frustrated by this situation and would like to clarify the points raised.
On trading during economic announcements:
We apply specific rules regarding trading during major economic announcements to ensure optimal risk management.
On unanswered support ticket:
We apologize for any delay in our response. Our support team works to respond to all requests as quickly as possible. We assure you that your ticket will be treated with the necessary attention.
Our commitment:
We understand your concerns and take your feedback very seriously. Our aim is to build a relationship of trust and provide a fair service to our traders. If any misunderstandings or errors have occurred, we aim to rectify them quickly.
We thank you for your patience and hope that we can resolve this situation to restore your trust.
Yours faithfully
The Phidias PropFirm team
SCAM COMPANY YOU MUST BE AWARE
SCAM COMPANY YOU MUST BE AWARE
recently had all my funded accounts (5) cancelled for no reason when asked what was the issue.
Replied with the most vaguest response ever and that did not even resolve the issue. out of all days before payout request they pulled this maneuver what am i suppose to expect from this??!!!
December 13, 2024
Reply from Phidias Propfirm
Hello,
We are sorry to hear of your dissatisfaction and thank you for taking the time to share your experience. We understand that closing your accounts may have been frustrating, and we would like to address your concerns in a transparent manner.
On the cancellation of your accounts:
We would like to clarify that cancellation of funded accounts is only done in case of violation of the rules or terms and conditions agreed upon during registration.
On communication:
We regret that our response was perceived as vague. We strive to respond to all requests with clarity and transparency, but recognize that this has not been your experience. Your feedback helps us to improve our practices to better support our customers.
Our commitment:
At Phidias PropFirm, we are committed to building a relationship of trust with our traders. If you have any unresolved questions or concerns, we are available to assist you and provide you with the necessary information.
We hope you will give us the opportunity to restore your confidence in our service.
Yours faithfully
The Phidias PropFirm team
Waste Of Time
Nice Website but the company has issues- First I had issues with Quantower filling my orders with a negative $300-1900 lost from order inception- I lost all my accounts - NO BIGGIE- then my 3 10k challenges have disappeared from my dashboard and I was up almost 100k-waste of money and time.
Either way IM OUT ! Just a warning! Also can’t even send support a ticket NO RESPONSE.
Better options out there.
Maybe they’re legit but my experience with them was as worse as it can get.
December 17, 2024
Unprompted review
Reply from Phidias Propfirm
Hello,
We're very sorry to hear that your experience with Phidias PropFirm was unsatisfactory. Your feedback is important to us, and we would like to address your concerns in a clear and constructive manner.
On problems with Quantower:
We understand that technical issues, such as those you mention, can be frustrating. Although Quantower is a third-party platform we use for its proven performance.
On the missing challenges:
We sincerely regret that your challenges have disappeared from your dashboard. This could be the result of a technical problem or an unidentified rule violation. If you have proof of your results, we encourage you to send it to us so that we can investigate and clarify the situation.
On the lack of response from support:
We apologize for any delay in our communication. We aim to respond to all queries promptly, and it is regrettable that you were unable to get a response in your case. We are constantly strengthening our customer service to better serve our traders.
Our commitment:
Although your experience was not positive, we strive to improve by listening to our customers' feedback. We are available to discuss your situation further and explore how we can rectify any areas that have disappointed you.
We hope that you will be able to reconsider your opinion in the future and that we will have the opportunity to regain your trust.
Yours faithfully
The Phidias PropFirm team
Guys guys please don't trade with the…
Guys guys please don't trade with this prop firm. They just cancelled my 10 funded accounts saying that I was trading the news though there has been no news today. They will find an excuse not to pay especially if you have multiple accounts and you are close to payout. I have 10 account with more than 3k each and was planning to make a payout this week. So please fellow traders don't trade with them. They will just take your money and I am talking right now to my bank to cash back all my fees with them also Iam warning other traders in different discords. It is not a trusted company and if anyone of you need a proof just email me and I will send you video recording and screenshot of my accounts.
December 12, 2024
Unprompted review
Reply from Phidias Propfirm
Hello,
We're sorry to hear that your experience with Phidias PropFirm was unsatisfactory. Your feedback is important to us, and we would like to address your concerns in a transparent and constructive manner.
On managing your accounts:
We understand your frustration with your accounts. Managing multiple accounts can sometimes lead to errors or misunderstandings related to our rules.
On expense reimbursement:
We respect the rules of transparency regarding payments and fees associated with our services. If you wish to discuss your transactions, we are ready to assist and work with you to resolve any issues.
On trust and our commitments:
We deeply regret that your experience has led to such a perception of our company. Phidias PropFirm strives to maintain fair and transparent practices. Your feedback highlights areas where we must continue to work to regain the trust of our traders.
We hope you will give us the opportunity to clarify any misunderstandings and resolve your concerns. We remain available to discuss your concerns and provide you with the necessary information.
Yours faithfully
The Phidias PropFirm team
So far so good
I'm funded with his firm, had some technical issues but those were quickly solved by the team (they are both efficace and knowledgeable) and right now I'm waiting to get to payout and I will ofcourse update soon after that.
I really like their model of business - rules are clear and simple.
November 12, 2024
Unprompted review
Reply from Phidias Propfirm
Hello,
Thank you very much for your feedback.
The Phidias Propfirm team
Excellent support
Excellent support. I was so pleased that Mous from the support team was so kind and helpful.
October 18, 2024
Unprompted review
Reply from Phidias Propfirm
Hello,
Thank you very much for your feedback.
The Phidias Propfirm team
One of the best prop firms I have…
One of the best prop firms I have traded so far. Their customer service is the best. Their rules are simple which helps traders to grow and make some money. I recommend this firm to whoever I talk to. Simply the best.
PS: I have taken many payouts with them.
September 25, 2024
Unprompted review
Reply from Phidias Propfirm
Hello,
Thank you very much for your feedback.
The Phidias Propfirm team
Super service client très reactif
Super service client très reactif, maintenant place au trade
October 14, 2024
Unprompted review
Reply from Phidias Propfirm
Bonjour,
Merci beaucoup pour votre retour d'expérience.
L'équipe Phidias Propfirm
Equipe au top et bienveillante
Equipe au top et bienveillante. Belle road map en perspective !
October 14, 2024
Unprompted review
Reply from Phidias Propfirm
Bonjour,
Merci beaucoup pour votre retour d'expérience.
L'équipe Phidias Propfirm
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