Phil Flora  Reviews 84

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

I recently ordered a beautiful bouquet for a very special friend, and I couldn’t be more pleased with the entire experience. I live in Canada, so I was a bit unsure at first about ordering from a... See more

Rated 1 out of 5 stars

Philflora is sucks!!! Ordered flowers from philflora for mothers day to surprise our beautiful mom but they refused to send us an early notice not till we contacted them cuz it was already one day del... See more

Company replied

Rated 5 out of 5 stars

I Just ordered a half dozen roses and they make it more beautiful than i expected . Then i order again sympathy flower for my aunt . This time i don't have extra money for sameday fee . Nakiusap ako... See more

Rated 5 out of 5 stars

I've already purchased from Philflora twice, and I'm pleased with their on-time delivery and customer service, since they never neglect to update and notify me about my order. The first one was for my... See more

Company details

  1. Flower Delivery

Written by the company

Philflora deliverying flower since 2003, we have 20 years solid experience to deliver flower


Contact info

4.1

Great

TrustScore 4 out of 5

84 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I commend their best service!

Flower arrangements is nice and well received. They responded promptly on my enquiry (via live chat). Delivered earlier as expected (appreciate for accommodating). Legit and I commend their best service! Keep it up.

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

My fiance sent me flowers and…

My fiance sent me flowers and chocolates last Valentine's Day thru them, I wasn't expecting it because it came late at night lol, anyway it still made my day, and I appreciate that they were able to deliver it even at past 10 PM.

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service and Product!

A lot of great options for purchase, and a very easy checkout made shopping online a great experience.

The product I ordered actually arrived earlier than expeted which is great! I would definately recommend.

February 12, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely loved the service

Absolutely loved the customer service, very professional and my girlfriend truely loved the flower arrangement. I would recommend to anyone how great the service is. I will definitely be buying again in the near future. Thank you guys so much!

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

Service

Service is so fast! They’re very accommodating. I ordered 12 long stem red roses in the morning and i got them right away. It was packed so well and it was fresh when it arrived. Thankyou and i will definitely order again next time.

October 30, 2022
Unprompted review
Rated 5 out of 5 stars

the best flower shop

This is the second time I order from them and I couldn't be more satisfied. Gorgeous flowers and they're extremely quick to respond, reliable and available. I will definitely order from them everytime I need flowers.

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

Quality service, qualiy product.

This is my second purchase and each time the online process was straight forward, easy to follow. Delivery was on time as requested and flowers were delivered in excellent condition. The quality of the flowers was outstanding. I will be happy to continue purchasing from this outlet.

July 27, 2022
Unprompted review
Rated 1 out of 5 stars

ARE YOU A SCAM??????

Not responding after payment

June 1, 2022
Unprompted review
Phil Flora  logo

Reply from Phil Flora

Hello!
we are 20 years old company NOT a scam here. Can I have your details, Let's prove who are scam here. Please give the order ID so we can validate if you are the true person or just damaging our business reputation.

1st of all, we have an office hour 8 am to 5 pm if ever you send anything within that time, our people will able to reply but if you didn’t you have wait for next day for a response.

Rated 5 out of 5 stars

awesome service

contacted them through fb and they guided me ordering thru their site.
ordered with a specific date and time.
delivered on time and the flowers were beautiful

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

Albayflora.com did an outstanding job…

Albayflora.com did an outstanding job delivering a quality product on time and in good condition.
I chose Albayflora.com after using a different floral service (not named) which did not meet a level of satisfaction. Albayflora.com responded to my questions in an instant messaging service on their site directly and promptly. They answered all my questions and explained procedure to the point of confirming delivery service. Albayflora.com is the ONLY floral service I will ever use going forward.
Thanks guys!!!!

May 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service & Beautiful Flowers!!

I am in the USA and I wanted to send flowers to someone staying at a Hilton hotel in Manila. It was VERY easy to order online and set up delivery to the hotel. I had sent a Facebook Message to the company to check on the delivery time and they even sent me a picture of the order being delivered. Such great customer service!!! They delivered the flowers on the same day I ordered them in a very sturdy box, well secured, with a beautiful ribbon. The flowers were very well wrapped, looked exactly like what I ordered online, and even had water so they wouldn't wilt. The vase was delivered in a very nice gift bag too.

I was told by the person I sent them to that they smelled amazing and were very high quality roses! The price was also very affordable and I am very happy that I was able to support a local business. HIGHLY RECOMMEND!!!

March 23, 2022
Unprompted review
Rated 4 out of 5 stars

Good service!

Good service and responds immediately in facebook messenger. I was worried first because my order was not processed immediately and I found out that I need to send the payment receipt in their page or email. After that, the transaction went smoothly and the flowers arrived here in a good and fresh condition. It was secured in a box. My mom was really glad when she received her flowers for Valentines day. Thank you so much!

February 19, 2022
Unprompted review
Rated 5 out of 5 stars

Best shop everrrr!!, Recommended <3

My brother asked me to bought flowers, a teddy bear, and scented soap rose for his girlfriend in Taguig last Feb 11 The delivery was smooth and easy,
The customer service and delivery guy were also kind. The prices online were reasonable because of the season. Flowers are fresh the Letter which you can send with is beautifully designed.

An overall good experience with Philflora and I will for sure use them again very soon. Thank you so much

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Hi Paranaque Flora,

Hi Paranaque Flora,

Greetings!

Thank you for your delivery. My mom loved it very much! What you see is what you really get. It is truly worth the price! I will recommend this to my friends and family. The colors and arrangement of the bouquet is really elegant, very classic. Looks expensive! Will definitely order again.

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

PhilFlora saves the day

I always order flowers from PhilFlora cuz they have many options to choose from and easy payment methods. Also customer service is very nice and responsive. Reasonable price too. Flower arrangement is very beautifull. My wife really loves it!

February 16, 2022
Unprompted review
Rated 1 out of 5 stars

If there is a zero or negative score

If there is a zero or negative score, i would chose that. Paid for a bouquet of flowers but it hasnt not arrived yet.. their promise of same day delivery until 8pm is not true. It is now 11:54pm nearing the end of feb14 and still no delivery. They cant even tell the status or whereabouts of the order. I hope this doeant happen to anyone because it is truly disappointing. I felt scammed or maybe it is! Beware.

Update: (to be fair)
I just saw an email at 10:26pm informing me that delivery will be moved to Feb15. Too late!!! Again on your website it says "All Order Accepted will Processed within Feb14, 8am to 8pm". Dont you think it is just right for you to inform before 8pm? Im not after anything.. i might not even request for refund. This is just soooo disappointing!!! I hope you admit it...

February 14, 2022
Unprompted review
Phil Flora  logo

Reply from Phil Flora

Hi, as we checked in our end you have place the order 14-02-2022 06:36 AM, we have big website pop up notification order which has advance booking will 1st priority to deliver. You place order very late at 14-02-2022 06:36 AM which make this situation. We believe were able deliver it. In website inorder to set our customer expectation we have a notification in the website during Feb 13 to Feb 15. We are still asking apologies for the total stations.

Rated 1 out of 5 stars

I paid 1,718.85 Peso ( $ 34.10 ) for a…

I paid 1,718.85 Peso ( $ 34.10 ) for a flower bouquet. It is probably worth of 200 Peso. Cheap quality. Waste of money... I will never use them.

February 9, 2022
Unprompted review
Phil Flora  logo

Reply from Phil Flora

Hello! can we know about your order details, So that we can investigate the issues. Order ID: please, if there is any issue with our delivery we will replace the item right the way. Looking forward your feedback to solve this issue.We are here to help you 24/7. If there is a misunderstanding please review your comments and give us right stars po!

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