Phone Giant logo
Visit website

Phone Giant Reviews 

145
•
TrustScore 4.5 out of 5

4.5

Cell Phone Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can honestly say my family have used this shop for many years never let down always excellent customer service. Top quality legitimate phones this please will beat any price you've seen anywhere yet... See more

Company replied

Rated 5 out of 5 stars

Mobile battery for S7 Edge required replacement...was able to wait with the little one in store...friendly staff and the job was done efficiently and swiftly with minimal wait and a reasonable price.... See more

Company replied

Rated 5 out of 5 stars

Hi nice gentlemen on the front counter very professional and polite Looked after me on 3 separate occasions Very helpful and extremely knowledgeable And super cheap prices Will only u... See more

Rated 5 out of 5 stars

I visited Phone Giant today 26/01/26 with the iPhone 15. First ever experience and as soon as I walked in, met Asif. Very talkative and friendly and just made me feel at home. This transaction was one... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

30 minutes mobile phone & tablets repair service in Birmingham, specialist in iphone, iPad and Samsung phone repairs

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(145)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Honest

Honest, efficient and friendly to boot!

August 20, 2018
Unprompted review
Phone Giant logo

Reply from Phone Giant

thanks Laura for the review we always try our best for our costumers

Rated 5 out of 5 stars

Great mobile phone shop and no overcharging!

I went in and got the phone I wanted for a great price, I had checked in a few different shops but the prices were ridiculous. Service was great phone was provided with a few extras which I wasn’t even expecting so I will definitely return to this shop in the future for repairs and for another bargain hopefully!

August 19, 2018
Unprompted review
Rated 5 out of 5 stars

Best phone shop in Birmingham by far. 5 stars!

Been my phone shop for awhile now. Always got the best things at the best prices. Any inconvenience will be sorted in no time and I’m always glad to know the shop isn’t far from me in times of need for my phone.

August 19, 2018
Unprompted review
Rated 5 out of 5 stars

Best Phone shop in the Rock!

Always purchase phones from here and use Phone Giant for our repairs. reliable and never had any issues with them, would definitely recommend to family and friends.

August 19, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look