Brilliant service and excellent price, I have used these for over 9yrs and never had a problem, they are a great phone shop and very friendly guys
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I visited Phone Giant today 26/01/26 with the iPhone 15. First ever experience and as soon as I walked in, met Asif. Very talkative and friendly and just made me feel at home. This transaction was one... See more
Ordered a new phone from phone giant 11 days ago, 3 days before went on holiday, they'd promised 'Express delivery.' Have returned from holiday still no phone. Chased this up over last 11 days. Couple... See more
I can honestly say my family have used this shop for many years never let down always excellent customer service. Top quality legitimate phones this please will beat any price you've seen anywhere yet... See more
Company replied
Company details
Information provided by various external sources
30 minutes mobile phone & tablets repair service in Birmingham, specialist in iphone, iPad and Samsung phone repairs
Contact info
Washwood Heath Road 1, B8 1SH, Birmingham, United Kingdom
- www.phone-giant.com
Hasn’t replied to negative reviews
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Had a problem with my phone went to 5…
Had a problem with my phone went to 5 different phone shops in brum the best is phone giant the best customer service wicked price they treat me like a brother i feel at home i recommend use phone giant for any phone issues thanks lads
Very good service
Great service they do what they…
Great service they do what they promised.

Reply from Phone Giant
Very experienced with excellent product…
Very experienced with excellent product knowledge and competitive pricing
Fast quick service will defo use again.
Got Samsung Galaxy back cover replaced
My Samsung Galaxy s8 back cover was cracked I had it replaced from phone giant and it was replaced in a short time scale when received it back it was in brand new condition would highly recommend and friendly staff. Thanks
Excellent customer service
Excellent customer service , always trying to do their best. Would recommend
Had my phone back in two hours in brand…
Had my phone back in two hours in brand new condition
Great service
Great service , very fast screen repair under 20 minutes, definitely recommend.
Great service great price and great…
Great service great price and great product!
Will be using them when I want a upgrade.
Thanks for everything
Excellent customer service
Excellent customer service, I gave my S7 for repair. Got it back the same day and had no problems with it
Will definitely come to phone giant again.
Quick and good customer service
Always buy my phones from here
Always buy my phones from here. Great service all the time.
Great service & good product range 👍🏽
Top 5 star service best in the business
took my tablet here a week ago just to…
took my tablet here a week ago just to have the charging part fixed the tablet was fully working. so i get the tablet and it was not charging at all. so i took it back left at shop for a week.pick it up today to be told the whole computer is broke. it wasnt broke before i gave it. the man is sheldon store is very rude and shouts at customers. he did not apologise or offer any replacement. also i have messages stating that it was charging when fixed and came on using an high amp charger. took the tablet to a conputer specialist today to ne told they have blown up the tablet uaing high amp charger. this company is a disgrave and i will be in contact with trading standards. AVOID
Very easy
Very easy, very efficient. I will continue to use Phone-Giant in future.
Been using PhoneGiant for over 5years…
Been using PhoneGiant for over 5years never been dissapointed.
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