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Photobox Reviews 

12,902
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 4 out of 5 stars

At full prices the products are expensive but there are often discounts. The quality is good and the tools are always getting easier and easier to use.

Rated 5 out of 5 stars

Putting together a mini photo album for a birthday present so ordered a couple of prints- love how they turned out and the quality of the pictures!! Will defo be ordering from here again

Rated 4 out of 5 stars

Oops... I had written a 3* review but only after the publication I realised it was not the one from photo box but from stampa-su-tela... So let me try again, the correct one this time. I am... See more

Rated 4 out of 5 stars

I decided to print a photo album with a hardcover, so I chose their service since I am a long-time customer (even though not a frequent one, my last order was 7 years ago). I had a great experience an... See more

Company details

  1. Photo Printing Service
  2. Gift Shop

Written by the company

Siamo qui per le storie. Quelle belle, quelle fantastiche, quelle da dire 'raccontala di nuovo'. Vi promettiamo di mantenere le vostre storie vivide come il giorno in cui sono state create, così potrete ricordare bei momenti e aspettare felicememte quelli che devono ancora arrivare. Photobox è stata fondata a Londra nel 2000 per aiutare le persone a sviluppare e stampare foto in modo facile e veloce. Da allora ci siamo evoluti di pari passo con la rivoluzione tecnologica, per continuare a dare vita alle tue storie con un'ampia gamma di prodotti e strumenti di creazione digitale. Photobox fa parte di Storio group, una compagnia che comprende 6 brand operativi in 13 paesi diversi, con un totale di oltre 11 milioni di clienti. Per questo siamo un'azienda leader in Europa nel settore dei prodotti fotografici personalizzati. Siamo il punto di incontro che permette di dare vita alle tue storie e di condividerle con persone di ogni generazione. Trasformiamo le tue storie in prodotti personalizzati con foto, come fotolibri, decorazioni da parete, calendari e molto altro. Grazie alla nostra tecnologia intuitiva e facile da usare, creare regali indimenticabili e di alta qualità è semplicissimo. I nostri prodotti con foto sono realizzati con cura per raccontare ogni storia, dalle più grandi alle più semplici, dai momenti di gioia inaspettati alle giornate importanti, pianificate da tempo. Ti aiutiamo a rivivere quei momenti gioiosi e a conservarli nel tempo.

Soddisfazione garantita

Desideriamo offrirti un'esperienza indimenticabile.

Desideriamo offrirti un'esperienza indimenticabile.
Se hai riscontrato problemi durante il processo di creazione di un prodotto, se non sei soddisfatto del tuo ordine, o se ci sono altri aspetti che vuoi segnalarci, contattaci via chat o via e-mail, e faremo del nostro meglio per aiutarti.

Contact info

Promotion box for Photobox

Offerte in corso

Dai un'occhiata alle nostre offerte per il prezzo più vantaggioso

4.2

Great

TrustScore 4 out of 5

13K reviews

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Asks customers to review

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4.2

All reviews

(12,902)

521 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Photobox - ottima qualità.

Stampe acriliche (Plexiglass) ordinate da Photobox - qualità ottimale, colori e finiture sorprendenti. Oggi, ordinati calendari da parete, valore ancora migliore se utilizzi i buoni sconto!!

I ordered acrylic prints from Photobox - optimal quality, amazing colors and finish. Today, I ordered a wall calendar, even better value if you use coupons!

December 9, 2020
Unprompted review
Rated 1 out of 5 stars

Having recently lost my husband my…

Having recently lost my husband my sister ordered me a jigsaw of our golden wedding party back in April. A lovely surprise or so we thought. We are absolutely disgusted as this has never turned up, my sister is unable to contact anyone. They were quick enough to take the money. What are you playing at apart from upsetting people?
Carol

July 2, 2020
Unprompted review
Photobox logo

Reply from Photobox

Thank you for taking the time to leave us a Trustpilot review.

I was saddened to read your review and would very much like to discuss this with you further.

I would also like to reassure you that this is not our usual level of service. We did intend for it to be delivered on time and we work closely with our postal companies and third parties to help ensure we deliver on our promises and as such we will be investigating into what went wrong with your particular order in an effort to minimise this from happening in the future.

We do very much appreciate all of your feedback as it ultimately helps us to provide a better service.

Please can I kindly ask you to get in contact with us via our web form which you can find at the link below and I will be more than happy to discuss further.
https://photobox-en.custhelp.com/app/contact_us
It would also be very helpful if you could update this review with your order reference.

I look forwards to hearing from you!
Thank you and stay safe,
Nils

Rated 4 out of 5 stars

Not superb but ok

I was expecting to see photos with higher resolution and higher quality since in the process of ordering, we upload a high quality picture, but overall considering the fact that the whole process is online, what we have as the output is not that much bad.

June 27, 2020
Unprompted review
Rated 5 out of 5 stars

Great Job !

Great App and absolutely great service
Deliver always fast and precise
Very well done guys

February 16, 2020
Unprompted review
Rated 1 out of 5 stars

Order n. 5531815587231397 bad experience

Order for 3 calendar A4.
I had not received my calendar because of the courier.
I contact PhotoBox several times but they had not answered me about this problem. I simply asked to get new calendar or back my money, but they didn’t help me and they didn’t tried to solve the problem.

January 15, 2020
Unprompted review

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