Photograph My Product Reviews 

44
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very professional Imaging Studio. Extremely quick turn around and images of the highest quality. Great infographics too. Been using this studio for a long time now and would highly recommend.

Rated 5 out of 5 stars

I'm a new business with a tight budget and an even tighter timescale and a little clueless in being able to express what I wanted. Claire was amazing listened to me took into account my budget. She st... See more

Rated 5 out of 5 stars

Excellent Service. Quality of Pictures and level of communication is first class. We've been using this company for many years now .Files are sent in both Print and Website size files. The turnaround... See more

Company replied

Rated 5 out of 5 stars

I couldn't be happier with the product images and final results! The quality of the product photos delivered was simply breathtaking. Each image perfectly showcases the unique features of my prod... See more

Company replied

Company details

  1. Photography Studio
  2. Advertising Photographer

Written by the company

Welcome to "Photograph My Product", your UK-based experts in product photography. We empower businesses by creating captivating visuals that drive sales in today's competitive e-commerce environment. Our team of artists combines creativity with technical know-how to showcase your products in a compelling way. Serving a wide range of businesses, we're passionate about perfection and attention to detail, aligning our work with your marketing strategy. Our services extend from your e-commerce website to online marketplaces and social media. Experience the power of exceptional imagery with us, as we help your business shine through captivating visuals. Contact us to elevate your brand today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

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4.8

All reviews

(44)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service throughout

Fantastic Service throughout. From the brief I gave they managed to deliver above and beyond what I was looking for! The place to go to for any product photos!

February 24, 2022
Unprompted review
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Reply from Photograph My Product

Thank you for taking the time to leave a review about your experience with our photography service on Trustpilot. We're thrilled to hear that you had a fantastic experience working with our team at Photograph My Product, and that we were able to deliver above and beyond your expectations based on the brief you provided. Our team takes pride in delivering high-quality product photos that are tailored to our clients' unique needs, and we're glad that our efforts paid off in your case.

We appreciate your recommendation and are pleased to be the place you turn to for any product photos. It's our goal to make the process of getting product photos as easy and streamlined as possible, and we're glad that you found our service to be fantastic throughout.

Thank you again for your kind words and support. We look forward to the opportunity to work with you again in the future.

Rated 5 out of 5 stars

PMP are flexible and efficient.

PMP are flexible and efficient.
First things first, the photos were excellent and exactly what we were expecting. But what's more impressive is how flexible they were to changes and problems, which they solved quickly and professionally. Will definitely be using again.

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent as always!

We have worked with Nicky and the Photograph My Product team several times now, and have never been disappointed. The images they produce are always high quality and luxurious, and embody our vision perfectly.

As an online only business, the images shot for our Christmas 2021 campaign undoubtedly assisted our sales as they really capture the beauty of our products, which can be difficult when shooting glass.

I would highly recommend them and look forward to working with them in the future.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Great!

I’m only a small business making bespoke items, so wanted to find a company that would take amazing photos that capture the essence of my business.

Photograph my product didn’t disappoint. They helped me look at what would suit the product, as quite frankly I was overwhelmed with what to choose. They took be through step my step and really listened.
Other companies offering similar services weren’t interested unless I could explain exactly what I wanted. Nicky and the team solved that for me.

Price quoted was accurate and my items returned to me as new.

Thanks again for all your help and I look forward to using you in the future.

February 5, 2022
Unprompted review
Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company; I've tried using other photography companies before for my product images but this was by far the best for quality, friendly customer service and attention to detail. The team made my workout equipment stand out and exactly how I wanted them to look. Thank you to Nicky and the team for your guidance through my brief to achieve these results.

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Wasn’t sure exactly what I wanted but…

Wasn’t sure exactly what I wanted but the staff where amazing in helping me with advice of how to make my product look just right.
Agreed with them what I was looking for got my photos a couple of days later and wow just wow I carnt believe how good my products look.
My sales since using my new photos have gone through the roof.
Thanks again guys definitely be using you again so professional and knowledgeable.
5stars all the way

February 2, 2022
Unprompted review
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Reply from Photograph My Product

Thank you for your review. It is Fab to offer you a great service. Thank you and I wish you ever success.

Rated 1 out of 5 stars

Caution, price hiked after confirmed quote.

We agreed a price for some photos, was given the quotation in writing. On the day of delivering the photos was told it would cost more by a few hundred pounds (shocking). Was told quote was an error and was then told a completely different pricing format, something which seemed liked it was plucked out of thin air as in no way was it indicative of the work involved to colour edit in Photoshop (quick video on YouTube showed it was less than a 5 min job). Had to settle with a different option which I wouldn't have gone with in the first place. Have used them before but this time a stark contrast in pricing. Don't think there is honesty in their pricing and in my opinion they are exuberant for what they offer. can get the exact same quality and packages elsewhere for a fairer price. Above is my opinion and you are welcome to form yours.

Edit (in repsonse to reply):
You explicitly advised it would take 3.5 hours of work charged at £20ph + VAT. Please see your written quote you emailed me, such a long statement couldn't have been a typo. But then all of sudden you wanted to charge me close to an extra £400 afterwards, this renders your reply rather debunkt, I find it ironic that you were actually not clear up front. I was not prepared to pay your magical several hundred pound figure so had to settle with your basic package. Your original quoted price I would say was reasonable for 49 photos with a few minutes of Photoshop labour per photo. Now I wasn't 'happy' as per your understanding, I had half a job done to what was agreed, I would have gone elsewhere if you had told me your inflated price from the beginning. If you really made an error it would have been good customer service on your behalf to accept your mistake and honour the quote, not trying to land it on your customer. Also it wasn't 'timely manner', you were late because you had 'staff off with Covid' ( I accepted this btw) so please don't try to redeem yourself with further false statements. I only came to you looking for the best, someone with attention to detail but sad to say neither were great. You roped me in then tried to squeeze out an excess at the point of delivery, very unprofessional.

January 28, 2022
Unprompted review
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Reply from Photograph My Product

Thank you for your feedback ifran. You ordered the basic Amazon package and we delivered exactly what was on your brief in a timely manner. We informed you of the error in pricing and asked what you would like to do. You said to not go ahead with colour changing the 49 additional photos. (Which is not a 5 min job considering how the colour interacts with the metallic surfaces) we didn't charge you any additional costs and delivered the agreed basic Photography package. As far as we were aware you were satisfied with the order. We are sad to see you leave a negative review but believe you were well informed before committing to any price alterations. This is why we believe in clear in up front pricing before you agreed to commissioned work.

Rated 5 out of 5 stars

Love this company

We own an e-commerce company and as you can understand great product photography is very essential to us.

We have worked with too many people in the past but once we contacted Photograph my Product send over a couple of products for a sampling photo shoot and saw the results we knew this going to be a professional relationship that would last for ever!

Nicky and Nick are warm , enthusiastic always accommodating , never say no to any challenge open to new ideas and above all absolute perfectionists!

We do consider them a valued partner whose photography contributes massively to the success of our Family Business and are absolutely delighted to have them in charge of our product photo shoots

I would happily give them 10 stars if I could ❤️

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

Service was second to none

Service was second to none. The team were so attentive and professional. I am really happy with the images produced and I am looking forward to posting them all on social media. Thank you!

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Saved my Day

I was very lucky to use Photograph My Product agency. They saved my day. I originally used a different agency for Amazon photography and it ended in disaster – poor photos, a month wasted and I couldn’t launch my product as I had no photos. I then phoned up and Nicky kindly reassured me that after they receive my product, they will be able to deliver within a short timeframe.
Nicky and Nicholas are very professional. They took their time to speak to me, listened to my ideas and designed a tailored package for me as I needed quite a few infographics. If you are hesitant, don’t be. I strongly recommend using Photograph My Product to get professional photos done.

May 22, 2021
Unprompted review
Rated 5 out of 5 stars

Another great experience with Nicky and…

Another great experience with Nicky and the team. Impromptu brief was acknowledged quickly and the deliverables came back swiftly. Excellent work and high standards met again.

April 26, 2021
Unprompted review
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Reply from Photograph My Product

Thank you, we are glad that you were happy, it does help when we are working with a good brief like yours.

Rated 5 out of 5 stars

Superb quality and service!

My experience using Photograph My Product was quick and effortless, the team were supportive throughout the entire process and the quality was beyond our expectations. I would honestly recommend this service to any small business looking to tackle their product imagery headaches. Will 100% use this service again!!

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Working with Photograph my Product is a breeze

Working with Photograph my Product is always a pleasure! I don’t use the words "Experts in their field" lightly, but they truly are. For example, sometimes I’m not entirely sure what I would like the photos to look like stylistically, and in these circumstances they’ll advise and use their creativity to produce the most amazing photos that best portray my product.
In other scenarios, I know exactly what photos I'll need to improve on my Competitors’ imagery. In these cases Nicky will receive a VERY detailed spreadsheet with loads of additional requirements, far outside their normal Amazon packages. Nick and his team will then create a customized package and follow my instructions closely. And as usual, the end results always exceed my high expectations!
Photograph my Product are very professional and know exactly what the Amazon marketplace requires. They put so much effort into the details with a range of angles, infographics and their lifestyle images are unsurpassed! I also use their photos for websites, Amazon’s Enhance Brand Content and for social media advertising campaigns.
If you want exceptional product images that convert into sales, I highly recommend you use their friendly and brilliant service!

March 23, 2021
Unprompted review
Photograph My Product logo

Reply from Photograph My Product

Thank you for a lovely review. It's always a pleasure Sonne to work with a customer who is professional with great products and you do make the communication process easy and pleasurable.
Your great briefs make it easy for us to create the imagery that you are expecting, it's always nice to work with you.

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