Photograph My Product Reviews 

44
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very professional Imaging Studio. Extremely quick turn around and images of the highest quality. Great infographics too. Been using this studio for a long time now and would highly recommend.

Rated 5 out of 5 stars

I'm a new business with a tight budget and an even tighter timescale and a little clueless in being able to express what I wanted. Claire was amazing listened to me took into account my budget. She st... See more

Rated 5 out of 5 stars

Excellent Service. Quality of Pictures and level of communication is first class. We've been using this company for many years now .Files are sent in both Print and Website size files. The turnaround... See more

Company replied

Rated 5 out of 5 stars

I couldn't be happier with the product images and final results! The quality of the product photos delivered was simply breathtaking. Each image perfectly showcases the unique features of my prod... See more

Company replied

Company details

  1. Photography Studio
  2. Advertising Photographer

Written by the company

Welcome to "Photograph My Product", your UK-based experts in product photography. We empower businesses by creating captivating visuals that drive sales in today's competitive e-commerce environment. Our team of artists combines creativity with technical know-how to showcase your products in a compelling way. Serving a wide range of businesses, we're passionate about perfection and attention to detail, aligning our work with your marketing strategy. Our services extend from your e-commerce website to online marketplaces and social media. Experience the power of exceptional imagery with us, as we help your business shine through captivating visuals. Contact us to elevate your brand today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

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4.8

All reviews

(44)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

A few things you should know before using this company

My experience with Photograph my product was mixed. From my first correspondence with the company communication was poor, email replies were slow and responses seemed rushed, often not answering the few questions I did have. I was given no indication as to when the photographs would be taken or a rough estimate for when the project would be finished. Credit where credit is due the photos taken were of high quality, although the brief that I provided wasn’t accurately followed so revisions had to be made until I was happy with the final product. At this point, once I had received the photos I was happy. However, upon receiving my product back (a stationary type item), the pages were glued together - I can’t think why this would be other than holding it in a certain position for the photographs. But this glue was not removed before my product was returned and when opening my product again the glue tore the pages, rendering it fairy useless (certainly not worthy of photographing again).

While this company have a lot of potential and clearly have some talented people working for them, the customer service was poor and I felt that once they had received payment they didn’t want to have anything to do with me and the condition of my returned product reflected that.

March 13, 2021
Unprompted review
Photograph My Product logo

Reply from Photograph My Product

Hi Alex. Thank you for your honest review. We highly appreciate your feedback and appolgies for a missed opportunity with you. I will discuss with our team some of the points you raised and see how we can better improve our customer service. We are thankful for your input and hope that the quality imagery will help your business perform well in every selling platrom.

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