PHOTOWALL Reviews 

9,899
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have already placed an order. Everything is great. In addition, the customer service is always available and courteous

Rated 5 out of 5 stars

extremely helpful. They took the time to explain how to properly apply the wallpaper on a special surface and gave me clear, detailed instructions. Their responses were thorough, friendly, and very su... See more

Rated 5 out of 5 stars

The quality and design of the wallpaper is amazing. Looks in real even better. I had a lot of questions. Photowall customer service is the best one in the world. I have never experienced such a... See more

Rated 5 out of 5 stars

Everything went perfect! Really fast delivery, sooo easy to install, best quality and totally in love with the design, which looks exactly as ordered. Would definitely recommend (and do it again and... See more

Company details

  1. Wallpaper Store
  2. also in
  3. Decoration and Interior Design Store
  4. Poster Store

Written by the company

Wall Art by Passionate People Bei uns finden Sie Tapeten und Leinwandbilder, die genau Ihrem Geschmack entsprechen. Wir helfen Ihnen mit Leidenschaft und Sorgfalt dabei, Ihr Zuhause zum Spiegel Ihrer Persönlichkeit zu machen.

Photowall

Written by the company

Höchste Qualität
Unsere Fototapeten und Leinwandbilder sind in Sachen Material und Druck absolute Spitzenqualität. Sie sind umweltfreundlich, entsprechen dem schwedischen Feuerschutzstandard und bleichen nicht im Sonnenlicht aus. Tapetenkleister wird stets mitgeliefert.
100 % Zufriedenheits-Garantie
Falls Sie mit Ihrer Bestellung unzufrieden sein sollten, bieten wir Ihnen 30 Tage Rückgaberecht, ungeachtet der Gründe. Dass das Produkt einzigartig ist, auf einem eigenen Bild basiert und Spezialmaße hat, spielt dabei keine Rolle. Entweder tauschen wir Ihre Tapete oder Ihr Leinwandbild gegen ein anderes Produkt aus oder bezahlen innerhalb von 30 Tagen den Kaufbetrag zurück.
Kostenlose Lieferung und kurze Lieferzeiten
Ihre Bestellung ist innerhalb von 1–4 Tagen versandbereit und immer versandkostenfrei.
Motive nach Maß
Wir haben über 25 000 Bildmotive in unserem Sortiment. Sie können alle maßgefertigt werden, um genau auf Ihre Wand zu passen. Falls Sie dennoch nicht finden sollten, wonach Sie suchen, können Sie auch ein eigenes Bild als Motiv nutzen.

Zufriedenheit garantiert

Tapeten und Drucke nach Ihren Vorgaben. Keine Versandkosten. Versandbereit innerhalb von 1–4 Tagen.

Tapeten und Drucke nach Ihren Vorgaben. Keine Versandkosten. Versandbereit innerhalb von 1–4 Tagen.
Wir wollen nur zufriedene Kunden. Deshalb gewähren wir ein 30-tägiges Widerrufsrecht, und Sie bekommen Ihr Geld zurück, wenn Sie nicht zufrieden sind.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.6

All reviews

(9,899)

907 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfectly executed

It was just easy. Pick a picture, centre it and wait for the delivery. The hardest part is to drilling holes in the wall to hang the pictures. Thanks you!
Cheers
Anton

August 2, 2023
Rated 5 out of 5 stars

Thanks a lot

Dear All,
Thank you for your service. I was very pleased to work with you. I recommend the Photowall to my friends. Unfortunately, the shiping sevices was awful and finally I have got my package with 3 weeks delay (it's not your fault and I have say "thank you" to DHL and Deutsche Post in Germany). Thank you for support in searching process.
Best Regards

October 25, 2022
Rated 1 out of 5 stars

Avoid ! This company is a fraud

This company is a fraud. They assume to be working with Klarna for payment processing, but after my order went through and I paid for my order, Klarna sais they do not know Photoowall and do not work with them. Photowall never sent my order and say they did not receive money but I paid and they refuse to return funds. Crooks! Rude customerservice. Try another company, there are plenty online, avoid this one ! Just an advise

December 9, 2022
Unprompted review
Rated 4 out of 5 stars

Beautiful wallpaper, good service, easy installation

I love the designs and the speed of the service; however, the printed wallpaper is not in high resolution: it's pixeled when looking at it closely... It is ok for a wall as a whole, but when looking at it closer some of the details are pixeled, which we didn't expect. Anyways, after installing it, we are in love with the wall it was for our baby's room and he loves it, he keeps pointing at it with a huge smile looking at each animal and drawing. ❣️
Besides that, the installation process was good, we thought it would be difficult because this particular design comes with a grid, but each line aligned perfectly and the result is great! 😃

June 22, 2022
PHOTOWALL logo

Reply from PHOTOWALL

Hi and thank you for your review.

Happy to hear that you are pleased with the design and the service but of course sad to hear that the wallpaper didn't live up to your expectations.

All our images are high-resolution fitted to be printed as murals. In some cases, depending on the size of the wall, you need some viewing distance to the mural and consider the subject as a whole.

You can always order a printed sample prior to ordering the actual wallpaper, so you will have an indication of what the image quality will look like in print.

We have a 30 day return policy for unassambled items, so if you haven't started installing the wallpaper you are always free to send it in return and receive a refund. Please contact us if you would like us to help you with this.

Thank you again for your review.

Best regards,

Pernilla
Photowall

Rated 5 out of 5 stars

I ABSOLUTELY LOVE BOTH OF MY PHOTOWALL…

I ABSOLUTELY LOVE BOTH OF MY PHOTOWALL TAPETEN!!!

Quick and easy delivery - very professionally packed!!! The tapeten "samples" were also received quick and easy and help me in the room decor planning SOOOO MUCH!!!

I could not be happier with PHOTOWALL!!!

And btw....Sven - in your Customer Service Department was AWESOME!!!

VIELEN LIEBEN DANK!
Natalie Juenger

March 31, 2022

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