Update: Customer support was understanding and helped me to solve the issue. Pretty bad! These wallpaper are really expensive and I expected it to be good quality. Bought self sticking option and f... See more
Company replied
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See what reviewers are saying
We ordered the wrong size of the wallpaper to begin with. The customer service representative, Ken, was super friendly, solution-oriented and we got to order a new one to no extra cost to us. We rea... See more
Quick, great quality and reasonable priced. Ordered two products already, including the tools to put the wallpaper. Ships quickly and is easy to apply.
Amazing quality. Highly recommended. The wallpaper is robust and easy to work with. The entire process has been very positive. We already consider order wallpaper for other rooms.
Company details
Written by the company
Wall Art by Passionate People Hos os kan du finde tapeter og billeder, der passer til lige præcis dig. Med passion og omtanke hjælper vi dig med at få dit hjem til at afspejle din personlighed.
Photowall
Written by the company
- Højeste kvalitet
- Vores fototapeter og lærredsprint er af højeste kvalitet både mht. materiale og tryk. De er miljøvenlige, brandbeskyttelsesklassificerede i henhold til svensk standard og falmer ikke i sollys. Tapetlim medfølger altid.
- 100 % kundetilfredshedsgaranti
- Hvis du ikke er tilfreds med din bestilling, tilbyder vi 30 dages fortrydelsesret, uanset årsag. Det gør ingen forskel, at produktet er helt unikt med dit eget billede og på mål. Enten bytter vi dit fototapet eller lærredsprint med et andet, eller vi betaler dig hele beløbet tilbage i løbet af 30 dage.
- Fri fragt og kort leveringstid
- Din bestilling sendes inden for 1-4 dage, og du har altid fri fragt.
- Skræddersy dit eget motiv
- Vi har over 25 000 motiver i vores sortiment. Alle motiver kan bestilles efter mål, så de passer præcis til din væg. Hvis du alligevel ikke finder det, du søger, kan du bruge dit eget billede.
100% garanti
Måltilpassede tapeter og print, fri fragt. Sendes inden for 1-4 dage.
Vi vil kun have tilfredse kunder. Derfor har du altid 30 dages returret, og du får pengene tilbage, hvis du ikke er tilfreds.
Contact info
Fraktflygargatan 18, SE-121 62, Skarpnäck, Sweden
- 78-770635
- customerservice@photowall.dk
- www.photowall.dk
4.7
Excellent
2K reviews
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I'm happy with my picture
I'm happy with my picture. There was a small error in the measurement wich I fixed my self, but they were very quick to answer when I contacted them and they offered my a 5 %refund for the inconvenience. It was a good experience shopping here
August 31, 2020
Unprompted review
Nice product
August 17, 2020
Unprompted review
Amazing result!!
Amazing result!!! I love it so much and the quality is so good!!! And their customer service is very good!
August 17, 2020
Unprompted review
Hurtig expedition
August 11, 2020
Unprompted review
Everything went very well
Everything went very well, fast delivery and great Quality.
July 24, 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
it would be commendable if informed…
it would be commendable if informed that the image you are about to order will be blurred in very large size
but act quickly to correct mistakes
July 13, 2020
Unprompted review
Reply from PHOTOWALL
Hello Henrik,
thank you for your review.
We do thorough controls of all our product images to make sure that they are suitable to be enlarged to a regular size wall. However, we all have different expectations on the end result and therefore it might sometimes be hard to make these kind of decisions. That's why we're so glad to be able to have a 30 day return policy on all orders, even though they are customized. This way we can make sure to meet everyones expectations in some way.
We're glad you're pleased with our service and your new wallpaper and thank you again for sharing.
All the best,
Ida
Photowall
Outstanding ,unusual and great quality
July 5, 2020
Unprompted review
Detailed cropped photo edges
Ordered 2 photos in frame.
Importantly, the very precise cropping of the photos (that we chose during ordering) were executed to perfection! Very nice, very content!
Highly recommended!
June 24, 2020
Unprompted review
I highly recommend photowall
I highly recommend photowall. Fast delivery and great quality of the tapet. I am very happy with the final result! Thank you!
May 22, 2020
Unprompted review
Perfect wallpaper with my own picture
Perfect wallpaper with my own picture - and easy to use.
May 15, 2020
Unprompted review
Good experience also on the telephone
Good experience also on the telephone. Nice service
March 6, 2020
Unprompted review
Nice quality and 3 days delivery
January 6, 2020
Unprompted review
Great quality and service
Great quality and service, fast delivery
Definitely recommend!
December 17, 2019
Unprompted review
Super god oplevelse at handle ved jer…
Super god oplevelse at handle ved jer ,😊
Mvh Kaj .
December 2, 2019
Unprompted review
Fine website and good pictures
Fine website and good pictures, BUT my photo was 1 cm x 1/2 cm too small according to the order. VERY irritating since it should fit exactly to an existing frame
November 8, 2019
Unprompted review
Reply from PHOTOWALL
Hi,
Thanks for your review!
I can see that you ordered a canvas print with the following dimensions width: 130cm and height: 70cm. If we did process your order wrong, please send us an email to the following address: customerservice@photowall.com
We want all our customers to feel confident ordering our products!
Best,
Stergos, Photowall
Even though I am happy with the overall…
Even though I am happy with the overall result, I was expecting the painting to be framed. I do not read much Danish and it was my understanding that the picture would be mounted onto the frame. I would have not been able to frame it myself and would have had to return it if it wasn't for my handy husband. The quality is very good and the colors were on target.
May 21, 2019
Unprompted review
Reply from PHOTOWALL
Hi and thank you for your review.
I'm really glad to hear that you like your new canvas!
However, sorry to hear that you were not aware that the canvas is delivered unassembled when you placed the order.
Everything needed for the assembly, together with assembly instructions, is included in the package. We also have an assembly video available our website:
https://www.photowall.dk/vores-produkter/produktinformation-billeder-pa-laerred
Thanks again for your feedback.
Kind regards,
Johanna
Photowall
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