PHOTOWALL Reviews 

2,314
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Update: Customer support was understanding and helped me to solve the issue. Pretty bad! These wallpaper are really expensive and I expected it to be good quality. Bought self sticking option and f... See more

Company replied

Rated 5 out of 5 stars

We ordered the wrong size of the wallpaper to begin with. The customer service representative, Ken, was super friendly, solution-oriented and we got to order a new one to no extra cost to us. We rea... See more

Rated 5 out of 5 stars

Quick, great quality and reasonable priced. Ordered two products already, including the tools to put the wallpaper. Ships quickly and is easy to apply.

Rated 5 out of 5 stars

Amazing quality. Highly recommended. The wallpaper is robust and easy to work with. The entire process has been very positive. We already consider order wallpaper for other rooms.

Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Poster Store

Written by the company

Wall Art by Passionate People Hos os kan du finde tapeter og billeder, der passer til lige præcis dig. Med passion og omtanke hjælper vi dig med at få dit hjem til at afspejle din personlighed.

Photowall

Written by the company

Højeste kvalitet
Vores fototapeter og lærredsprint er af højeste kvalitet både mht. materiale og tryk. De er miljøvenlige, brandbeskyttelsesklassificerede i henhold til svensk standard og falmer ikke i sollys. Tapetlim medfølger altid.
100 % kundetilfredshedsgaranti
Hvis du ikke er tilfreds med din bestilling, tilbyder vi 30 dages fortrydelsesret, uanset årsag. Det gør ingen forskel, at produktet er helt unikt med dit eget billede og på mål. Enten bytter vi dit fototapet eller lærredsprint med et andet, eller vi betaler dig hele beløbet tilbage i løbet af 30 dage.
Fri fragt og kort leveringstid
Din bestilling sendes inden for 1-4 dage, og du har altid fri fragt.
Skræddersy dit eget motiv
Vi har over 25 000 motiver i vores sortiment. Alle motiver kan bestilles efter mål, så de passer præcis til din væg. Hvis du alligevel ikke finder det, du søger, kan du bruge dit eget billede.

100% garanti

Måltilpassede tapeter og print, fri fragt. Sendes inden for 1-4 dage.

Måltilpassede tapeter og print, fri fragt. Sendes inden for 1-4 dage.
Vi vil kun have tilfredse kunder. Derfor har du altid 30 dages returret, og du får pengene tilbage, hvis du ikke er tilfreds.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,314)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We did order a modern world map…

We did order a modern world map inspired by Hondius and Mercator (style) and are incredibly happy over the result. We did choose the design and the size we wished the map to be in. Delivery was free of charge. Packaging was perfect, so nothing got damaged on the way to Denmark. Thanks a lot for your great service and support.

October 29, 2018
Unprompted review
Rated 1 out of 5 stars

It was a small job that should have …

It was a small job that should have been handled quickly.

I made my order a Friday and was told it would be printed and sent. 3 days later, another employee called to ask if I stille wanted the order. Somewhat frustrated I confirmed and received an email saying that the order had left the print shop. A week later, I emailed to ask if they sent my order. The day after, I got a now email again confirming that the order had left the print shop. I received the order TWO weeks after I placed it. Furthermore, the print had been divided into two pieces which I was not told. I had to get it reprinted at another shop, Tapetforum, Denmark. Way to bad! I was in contact with four different people, should have been the same person to ensure the communication!

February 7, 2018
Unprompted review
PHOTOWALL logo

Reply from PHOTOWALL

Dear Jesper,

Thank you for your review.

We're sorry to hear that there was trouble with the delivery. Unfortunately it seems that the delivery company lost your package so we printed it a second time and sent it again. We're really sorry about this and we have given your feedback to the delivery company.

We're also sorry to hear that you aren't happy with your wallpaper. All of our wallpapers are printed on panels that are 45 cm wide. We apologize if you feel that this was not clear enough when you placed your order. You are always free to return a product that you are unhappy with, as long as you haven't started installing it.

I see that you have already contacted our customer service regarding this and we will do our best to help you out.

Thanks again for getting in touch with us!

Best regards

Helena
Photowall

Rated 4 out of 5 stars

Fast delivery

Really fast delivery and easy to order.
Our painter wasn't totally satisfied with the quality of the photo wallpaper, it was a little bit like paper, very sensitive.
But the result is really good, changed the whole room :)

August 11, 2015
Unprompted review
Rated 5 out of 5 stars

Good Job

Ordered Friday at lunchtime, received Monday morning!

July 27, 2015
Unprompted review
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