PHOTOWALL Reviews 

4,399
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I was overwhelmingly relieved at how manageable and easy it was (my first time with wallpaper - and a complicated pattern at that!) Important: give the exact measurements of your wall because Pho... See more

Rated 5 out of 5 stars

Thank you. The second wallpaper through you and both deliveries were on time. The second wallpaper will be installed tomorrow, it looks good. Gracias. El segundo fondo de pantalla a través de uste... See more

Rated 2 out of 5 stars

I don’t really like that the wallpaper came in 5 pieces, it’s not that easy to put it together especially when you expect one piece or 2 max. My package was cancelled once and I had to contact the... See more

Company replied

Rated 5 out of 5 stars

Nice wallpapers with very good quality Easy to choose correct size, that perfectly match at wall covering Quick process and delivery Will repeat without any doubt

Company details

  1. Wallpaper Store
  2. Poster Store
  3. Shop Supermarket Furniture Store

Written by the company

Wall Art by Passionate People Encuentra los papeles pintados y los lienzos ideales para tu pared. Con nuestra pasión y dedicación lograrás que tu hogar sea el reflejo de tu personalidad.

Photowall

Written by the company

La más alta calidad
Nuestros murales de pared e impresiones sobre lienzo son de la mayor calidad en términos de materiales e impresión. Son respetuosos con el medioambiente, ignífugos de acuerdo con la normativa sueca y no pierden color con la luz del sol. Siempre se incluye la cola para papel tapiz.
Satisfacción del cliente 100% garantizada
Si no queda satisfecho con su pedido, tiene derecho a devolverlo en un plazo de 30 días, independientemente del motivo. El hecho de que un producto sea único, con su propia imagen y medidas, no representa una diferencia. Sustituiremos su mural de pared o impresión sobre lienzo por otro, o le devolveremos el importe total de la compra en un plazo de 30 días.
Envío gratis, entrega rápida
Entrega en 1-4 días y sin gastos de envío.
Personalice su motivo
Tenemos más de 25 000 motivos para elegir en nuestro surtido, y todos se pueden redimensionar para ajustarse a su pared. Si a pesar de todo, no consigue encontrar lo que busca, puede utilizar una imagen propia.
Sobre nosotros
Ofrecemos un amplio surtido de decoraciones de pared a medida: murales de pared, papel tapiz de diseño e impresiones sobre lienzo. Todos nuestros productos se fabrican en nuestra fábrica de Skarpnäck, a las afueras de Estocolmo, y se envían a todo el mundo. Sentimos pasión por el diseño y la calidad, y constantemente buscamos nuevas y emocionantes colaboraciones de diseño.

Garantía 100%

Papel pintado e impresiones personalizadas. Sin gastos de envío. Entrega en 1-4 días.

Papel pintado e impresiones personalizadas. Sin gastos de envío. Entrega en 1-4 días.
Encuentra los papeles pintados y los lienzos ideales para tu pared. Con nuestra pasión y dedicación lograrás que tu hogar sea el reflejo de tu personalidad.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.4

All reviews

(4,399)

444 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

El papel chulisimo

The paper is beautiful, the quality is very good and easy to place.

The service and attention are very professional and friendly.

I love them, I will buy from them again

March 4, 2024
PHOTOWALL logo

Reply from PHOTOWALL

Hi Noelia, thank you for your review and I hope it is okay that I answer you in English.

Upon checking on our system, I can see that the order 1411444 was fully refunded including the express shipping that you have paid.

If you want, I can see you the proof of refund so you can check it with your bank. I will contact you during the day to further assist you with your concern.

Again, thank you for your review, and have a nice day.

Best regards,
Gab
Photowall

Rated 5 out of 5 stars

Thank you

Thank you. The second wallpaper through you and both deliveries were on time. The second wallpaper will be installed tomorrow, it looks good.
Gracias. El segundo fondo de pantalla a través de usted y ambas entregas llegaron a tiempo. El segundo fondo de pantalla se instalará mañana y tiene buena pinta.

February 14, 2024
Rated 3 out of 5 stars

a little disappointed with the quality of some wallpapers

I have ordered two murals that are spectacular; But, on the other hand, the two murals with flowers disappointed me, because it is clear that they are artificial, compared to another floral mural that I already had. Disappointed by the quality of the flowers, despite asking for supreme quality.
The attention and delivery service, excellent.

December 29, 2023
PHOTOWALL logo

Reply from PHOTOWALL

Hi Juan Manuel, thank you for your review.

I am glad to know that you liked your other wallpapers and I am sorry to hear that you did not like the wallpapers with flowers on it. Please note that all images need to be enlarged to fit the size of a wall, which means that the image will not be as sharp as a small image.

Regardless, I want you to be happy with your wall mural and I will contact you during the day to see how I can help you with this.

Again, thank you for your review, and have a nice day.

Best regards,
Gab
Photowall

Rated 2 out of 5 stars

Divided in 2 parts

Divided in 2 parts
I bought a small print (60 x 80 cm) and yet it came divided in 2 parts, which is hard to glue without noticing the cut.

December 19, 2023
PHOTOWALL logo

Reply from PHOTOWALL

Hi, thank you for your review.

The wallpaper is printed according to the demand we received at the time of purchase. They are printed on strips that are 45 cm wide, and the full height of the wall. The strips are delivered in a roll and they will need to be cut separately on-site, along with clearly marked lines.

All this information is posted on our website and I am sorry If you feel that this was not clear when you placed your order.

I hope that you overall feel happy with the wallpaper and if you have any questions, please feel free to contact us.

Again, thank you for sharing, and have a nice day.


Kind regards,
Angelica

Rated 2 out of 5 stars

Delivery

Although they were good with communication they product was not delivered. This could have been the fault of fedex however they just told me to order another one !!!

December 20, 2023
PHOTOWALL logo

Reply from PHOTOWALL

Hi, thank you for your review.

According to the tracking link, it looks like your package has been returned to the sender following a failed delivery due to an incorrect address. We will make sure to pass your feedback to the delivery company.

I can see that you have been in contact with customer service about this, so feel free to make a follow-up if you have any further questions.

Again, thank you for sharing, and have a nice day.

Kind regards,
Lovely
Photowall

Rated 5 out of 5 stars

Great service

I've used PHOTOWALL several times to print wallpaper for my exhibitions and it has always proved to be an excellent, reliable, fast service.

October 9, 2023
Rated 1 out of 5 stars

No consigo recibir el paquete

As you said, I tried to contact the delivery business but no way to respond me. I send them my mail and telephone number and I got a message about they contact me in 24 hours.. no one did that.. and I can not find the way to contact them... Please my telephone number it is +0034637521942 Can someone call me?
thanks

No consigo recibir el paquete, me dicen que lo tiene Fedex... no consigo que nadie me atienda... sólo espero que me devuelvan el dinero

June 14, 2023
PHOTOWALL logo

Reply from PHOTOWALL

Hi Jose Luis, thank you for your review and I hope it is ok that I answer you in English.

According to the tracking link, it looks like your wallpaper was out for delivery two business days from when you place the order but failed due to an "Incorrect Address"

I can see that you one of my colleagues from customer service sent you an email about this and instructions on how to resolve this so please get back to us If you have any further questions.

Again, thank you for your review, and have a nice day.

Kind regards,
Lovely
Photowall

Rated 5 out of 5 stars

Im buying second time

Im buying second time, highly recommended! First time I choosed from Photowall catalogue and second time I downloaded my pictures for 2 consultation rooms in vet clinic, looks amazing 👏

May 24, 2023
Rated 3 out of 5 stars

I did not realise the photo came in 3…

I did not realise the photo came in 3 parts, that was disappointing

April 24, 2023
PHOTOWALL logo

Reply from PHOTOWALL

Hi, thank you for your review.

The wallpaper is printed according to the demand we received at the time of purchase. They are printed on strips that are always 45 cm wide, and the full height of the wall. The strips are delivered in a roll and they will need to be cut separately on-site, along with clearly marked lines. This information is posted on our website and I am sorry If you feel that this was not clear when you placed your order.

You have 30 days to return an unassembled product for an exchange to another product or a refund. Feel free to contact customer service along with your order number if you want us to arrange the return for you.

Again, thank you for your review, and have a nice day.

Kind regards,
Lovely
Photowall

Rated 5 out of 5 stars

Great customer service!

I bought a wallpaper and later the designing of the room where the paper was suppose to go changed, so the size of my purchase was a wrong. Ken was incredibly helpful and solved my problem very fast and efficiently. Thank you!

March 16, 2023

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