Such helpful and pleasant staff. They are very patient and will help you to load pictures and help with crop adjustments. I had a 10x12 print created but when I got it home it wasn’t as bright as the... See more
Company replied
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Easy website and App available which is super easy and quick to upload photos into your own albums and order prints. Being able to determine which parts of photos can be cropped when needed due to for... See more
Company replied
I have been looking for a company to print lots of family photos on fujifilm paper. Since Costco stopped its service, I tried a lot of different companies. I am so happy I found Photo Zone! I used the... See more
Company replied
I've used photozone quite a few times now and the picture quality is always excellent and they are always sent out so fast. I uploaded my photos at 11pm and they were dispatched 12 hours later. I ha... See more
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Company details
Written by the company
At Photo Zone, we’re passionate about helping people bring their memories to life through high-quality photo printing and personalised photo gifts. Based in the UK, we combine professional lab-quality printing with fast, reliable service to make ordering photos online simple and stress-free. We print all of our photos in-house using premium Fuji Crystal Archive paper, giving vibrant colours, sharp detail, and long-lasting results. Whether you’re ordering everyday 6x4 prints, large wall art, square prints, canvases, or personalised gifts, we take pride in every order that leaves our lab. Our online printing service is designed to be quick and easy to use across desktop and mobile, with a wide range of print sizes and finishes available. We also offer same day dispatch on many orders placed before our cutoff time, along with express delivery options for customers who need their prints quickly. Customer service is incredibly important to us, and we always aim to provide a friendly, personal experience alongside professional-quality products. From family photos and weddings to holidays and special occasions, we love helping customers turn digital memories into something real.
Contact info
10 Mill Lane, Mell Square, B91 3AX, Solihull, England, United Kingdom
- 01217045232
4.7
Excellent
98 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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V helpful staff
June 17, 2026
Reply from Photo Zone - Solihull
Thanks so much for the five star review and the feedback about the staff, it's greatly appreciated!
Wonderful service from helpful and pleasant staff
Such helpful and pleasant staff. They are very patient and will help you to load pictures and help with crop adjustments. I had a 10x12 print created but when I got it home it wasn’t as bright as the original. I took it back with me a few weeks later to show the problem we reloaded the image and the member of staff managed to get it printed lighter and sharper. I was very pleased with the new print which was given to me as a replacement. Wonderful service thank you
June 30, 2026
Unprompted review
Reply from Photo Zone - Solihull
Hi Jean
Thanks so much for the five star review; really pleased we could help get that sorted for you, and look forward to helping you again in the future!
Best Wishes,
Dan
Shop smelt of drains !
Shop smelt of drains !
Guy was totally unhelpful
No one else in shop , still stood behind counter
Left shop and to another printers !
June 4, 2026
Unprompted review
Reply from Photo Zone - Solihull
Hi Beverley Kemp,
It was me that served you earlier, and I'm obviously disappointed to see your review. I setup this business about 8 years ago and this is our first 1-star review in all that time.
I have watched the CCTV back, which you are welcome to review if you'd like.
You came in with three images that you'd printed at Boots, which has significantly cropped because you'd manually cropped them down on your phone. When I pointed this out you said that's how they'd been sent to you. We then found the originals on WhatsApp. I saved the first one for you, and I said to you "if you save the others like that, upload them again and give me a shout and I'll come and help you finish off". We post off around 200 orders a day, so I resumed packing orders while you found the other images.
You continued talking to your husband - so I presumed you were still looking for the files. About 2 minutes later, you then shouted that I wasn't very helpful. Again, I offered to help but you walked out. As you can see from all our other reviews, this isn't an experience that other people have had or felt, so I'm sorry you feel this way.
We're a small family business, doing our best to make things work in a tough climate, and we always offer to help.
In terms of the smell, there may be a slight ammonia smell which is because we still use traditional wet lab printers which offer the best quality. We do our best to reduce the smell but we can't stop it entirely.
We will take your feedback on board, and again, I'm sorry you felt that we were unhelpful. We always want to help, hence me digging deeper to try and understand why the images were so thinly cropped - something that wasn't pointed out when you were in Boots.
If you'd like to contact me directly to clarify anything further please just pop in or drop me a message back; we'd like to make it up to you.
Best Wishes,
Dan
Excellent service
Excellent service. Extremely quick turnaround and delivery at a reasonable price. Very happy to recommend
March 24, 2026
Unprompted review
Reply from Photo Zone - Solihull
Thanks for much for the 5-star review Chris!
Super quick delivery
Super quick delivery, great quality prints, and friendly person answered the phone when I called about my order.
March 19, 2026
Reply from Photo Zone - Solihull
Thanks so much for your 5-star review Emily, really happy to hear you were so pleased with your prints!
One word - Brilliant!
Easy website and App available which is super easy and quick to upload photos into your own albums and order prints. Being able to determine which parts of photos can be cropped when needed due to formatting etc. is a brilliant feature so you don’t lose important parts of your photo. Highly competitive prices, with excellent discounts for bulk. Incredibly quick delivery, ordered on a Sunday, delivered Tuesday. Photo quality is excellent, very, very happy and highly recommend.
March 8, 2026
Unprompted review
Reply from Photo Zone - Solihull
Hi David
Thanks so much for the 5 star review, really pleased we could help and that you were happy with your prints!
Best Wishes
Dan
Reply from Photo Zone - Solihull
Thanks so much Patricia! We're so happy to hear you were pleased with your order.
Best Wishes
Dan
Excellent quality photos and service
Excellent quality photos and service. Ditch Photobox & use these guys. They’re far superior in every way.
February 16, 2026
Unprompted review
Reply from Photo Zone - Solihull
Thanks so much for the 5 star review!
Excellent photo quality
Excellent photo quality, easy to use website and speedy delivery!
February 4, 2026
Unprompted review
Reply from Photo Zone - Solihull
Thanks so much for the 5-star review Johnny!
Brilliant photos, rapid service
I have been looking for a company to print lots of family photos on fujifilm paper. Since Costco stopped its service, I tried a lot of different companies. I am so happy I found Photo Zone! I used the Solihull shop and printed >200 glossy photos with white border. Brilliant! Easy upload method from my phone and rapid print, dispatched next day. I would highly recommend this business. The photos look fantastic, thank you!
January 14, 2026
Unprompted review
Reply from Photo Zone - Solihull
Thanks so much for the five star review, really pleased you were so happy with the photos!
Ordered a couple of times
Ordered a couple of times , and bar a courier issue, which Dan resolved very quickly - very good service and quality received
December 18, 2025
Reply from Photo Zone - Solihull
Thanks so much for the 5 star review!
I had ordered pictures wrongly !
I had ordered pictures wrongly !! and following a short phone call this was quickly resolved and promptly delivered by Photozone, many thanks 🙏
December 12, 2025
Unprompted review
Reply from Photo Zone - Solihull
Thanks so much for the 5-star review John!
Top quality high gloss photo
Top quality high gloss photo. Delivered quickly and in excellent packaging. Highly recommend for the ease of use via website and quality of product and service. Thanks
December 4, 2025
Unprompted review
Reply from Photo Zone - Solihull
Thanks very much for the 5 star review Stephen, it's really appreciated!
Outstanding
From sending my file through to print to dispatch took just maybe 20 minutes. Delivery in less than 24 hours. The quality is just amazing, will 100% use these guys again.
December 3, 2025
Unprompted review
Reply from Photo Zone - Solihull
Hi Stephen
Many thanks for the 5-star review!
I have used this company twice now and…
I have used this company twice now and the service is excellent. Had one item in the wrong format so Dan kindly reformatted it for me so I could place my order.
October 18, 2025
Reply from Photo Zone - Solihull
Hi Sue,
So pleased I could help, if there's anything you need in the future please feel free to reach out!
Best Wishes
Dan
Reply from Photo Zone - Solihull
Hi Natalie,
Thanks so much for the 5-star review!
4 x 4 glossy photos
Absolutely beautiful thank you so much for the lovely photos. It saves me time and money by buying my own coloured printer.
October 24, 2025
Unprompted review
Reply from Photo Zone - Solihull
Thanks so much for the 5-star review Racheal!
Excellent service highly recommend
Excellent service, Delighted with the quality of the prints and fast delivery, Also very easy to use the app.
October 17, 2025
Unprompted review
Reply from Photo Zone - Solihull
Hi Chris,
Many thanks for the 5-star review, thanks for the kind words!
Best Wishes,
Dan
Great quality
Great quality, easy site to use and very fast delivery!! What more can you ask for?
October 15, 2025
Unprompted review
Reply from Photo Zone - Solihull
That's so much for the 5 star review, I'm really pleased you were happy with the service, and we look forward to helping you again in the future!
Best Wishes,
Dan
Absolutely fantastic service
Absolutely fantastic service! There was an issue with delivery but Dan from Photo Zone was incredibly quick to solve the issue and the customer service was perfect.
I'm super happy with the print I had done and the quality is superb.
I will definitely use Photo Zone again and wouldn't hesitate to recommend them to anyone else.
Thanks so much.
September 20, 2025
Unprompted review
Reply from Photo Zone - Solihull
Thanks so much - I'm pleased we could get everything sorted out for you!
Dan
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