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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including photo books, calendars, and canvases, noting their vibrant colors and sturdy construction. Many appreciate the user-friendly design tools, which offer extensive customization options and flexibility, allowing for personalized creations. The customer service is frequently highlighted as exceptional, with people commending the helpful, responsive, and attentive support staff who go above and beyond to assist with inquiries and resolve issues promptly. Consumers also value the efficient order process, with many receiving their products on time or even earlier than expected. The company's commitment to standing behind its products and addressing any concerns is a recurring positive theme.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the top-notch quality of photo... See more

Quality

Consumers find quality to be positive, consistently praising the top-notch product quality, especially for... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's... See more

Customer service

Clients share positive opinions on customer service, consistently praising its helpfulness, efficiency, and... See more

Order

Customers had positive experiences with order. Many reviewers expressed satisfaction with the ordering... See more

Based on these reviews

Rated 5 out of 5 stars

I have been using Picaboo for many years now. I've made photobooks, calendars, customized coffee cups...you name it. The quality is always very good but the service is excellent. Anytime there has... See more

Company replied

Rated 5 out of 5 stars

After traveling or celebrating a big life event, creating a Picaboo book brings back memories. The ease of creation, the variety of themes, backgrounds, and photo layouts all provide for a personal t... See more

Company replied

Rated 5 out of 5 stars

I have been making photo books with Picaboo over 15 years. I absolutely love this company. When I first started, I had several questions. Picaboo support team was always there. One thing I would like... See more

Company replied

Rated 5 out of 5 stars

I have been a loyal customer of Picaboo for over 10 years, creating at least 8 calendars each fall for family Christmas gifts. I’ve also made many photo books. Their website is easy to use, and the fi... See more

Company replied


Company details

  1. Photo Printing Service

Written by the company

At Picaboo.com, we believe your memories deserve more than just a spot on your phone or in a folder on your computer. We help families, friends, and communities turn their stories into beautiful, lasting keepsakes. Whether it’s a stunning layflat photo book, a custom calendar, or a thoughtful photo gift, our mission is to make preserving life’s best moments simple, creative, and fun. Our platform is designed to be easy to use, with intuitive tools that let anyone, from first-timers to seasoned creators, bring their vision to life. Behind the scenes, our team is passionate about quality and service, ensuring that every order is printed with care and delivered quickly. Customers choose Picaboo not just for the products, but for the experience: the joy of creating something personal and the confidence that it will arrive looking great. We offer a wide range of products to bring your memories to life, including classic photo books, layflat photo books, cards, calendars, and many more customizable photo products. Every page tells a story, and it’s our privilege to help you share yours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

My 2026 Calendar orders were excellent!

My 2026 Calendar orders were excellent. The photos are sharp and bring back many memories. The new calendar format of including the days before or after the current month will be very useful.

Picaboo always does an excellent job of completing my orders, whether it is for photo books, calendars, photo enlargements, Christmas cards, Greeting Cards, coffee cups, or puzzles. I highly recommend Picaboo.

November 5, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Remento, we’re so happy to hear how much you loved your 2026 calendars! It’s wonderful to know you’ve trusted us for so many different products over the years, from books to puzzles and everything in between. Thank you for your continued support and for recommending Picaboo so highly. It truly means a lot to us.

– Tori & The Picaboo Team

Rated 5 out of 5 stars

look my Picaboo books

I have been ordering Picaboo books for the past 10 years. I used to be a scrapbook person and easily transitioned into making these great personalized books. Easy Peasy

October 29, 2025
Unprompted review
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Reply from Picaboo

Julie, we love hearing that! It’s wonderful that Picaboo has become your new creative home after scrapbooking and that you’ve been with us for 10 years! We’re so glad you’ve found the process easy and fun.

– Tori & The Picaboo Team

Rated 5 out of 5 stars

Amazed at the quality coming from an online company.

I ordered several canvases and I am amazed at the quality coming from an online company. I also got a journal, a puzzle, and a notebook and was impressed with all of them as well. Everything came quickly and there was a lot of communication about my order. I will definitely use Picaboo going forward for any custom items and gifts.

October 24, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Megan, we’re thrilled to hear how much you loved your canvases and that all your other items turned out just as beautifully! It’s great to know the quality, speed, and communication all hit the mark. Thank you for trusting Picaboo with your custom gifts, we can’t wait to help you create more!

– Tori & The Picaboo Team

Rated 4 out of 5 stars

I love the ease of arranging the…

I love the ease of arranging the photos. In some projects I like to put a photo that’s been faded as the background. I can make a dramatic effect.
Sometimes my upload has to be one photo at a time ( hence the 4, not 5 rating)

November 1, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Carol, we’re so glad to hear how much you enjoy arranging your photos and creating those dramatic background effects, they sound beautiful! We’d love to help make every part of your experience a 5-star one. If you’re still having any trouble with photo uploads, please reach out to us at loyalty@picaboo.com so our team can take a closer look and help things run smoothly.

– Tori & The Picaboo Team

Rated 5 out of 5 stars

Long time recurrent customer

I’ve used Picaboo for my photobooks for many years and have always been very happy with the quality and speed of receiving my order. I appreciate the frequent discount coupons that are available also

October 28, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Vicki, we’re so happy to hear you’ve been creating with us for many years! It means a lot to know you’ve consistently enjoyed the quality, speed, and those extra savings along the way. Thank you for continuing to choose Picaboo for your photo books!

– Tori & The Picaboo Team

Rated 5 out of 5 stars

Easy Ordering Process

I ordered a custom notebook and it was a very easy process. I was able to quickly upload my artwork on the cover and my order arrived quickly. It is great having a notebook designed just for me. I am excited to order more products in the future!

October 17, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Julia, we’re so glad to hear how much you enjoyed creating your custom notebook! It’s great to know the process was easy, the delivery was quick, and that you love having something made just for you. We can’t wait to see what you design next!

– Tori & The Picaboo Team

Rated 5 out of 5 stars

Easy to be creative

I am 72 yrs old and I love my role as family historian. I started with Picaboo in 2010. I've lost count of the books I've made. I've only had to contact Picaboo once about an issue. The customer service team was great! I like the ease of use. The endless background choices. I've done both standard and lay flat. I've done every size. I also recommend it to anyone who praises my books. Picaboo for the win!

November 6, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Diane, we absolutely love hearing this! Your dedication as your family’s historian is inspiring and we’re so honored that Picaboo has been part of your storytelling journey since 2010. It’s wonderful to know you’ve explored every size and style and continue to share your creations with others. Thank you for your loyalty, your kind words, and for spreading the word. Picaboo for the win indeed!

– Tori & The Picaboo Team

Rated 5 out of 5 stars

Excellent company Picaboo

I have used your services every year for over 20 yrs. I do 22 calendars every year, Xmas cards and have done several books over the years. Your speed off delivery and your product has always been excellent. I had two complaints over the years and the issue was resolved immediately with no hassles it was impressive. Excellent customer service.

November 6, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Karen, thank you so much for being with us for over 20 years that’s amazing! We’re truly honored that you’ve trusted Picaboo with your calendars, cards, and books year after year. It means so much to hear that our speed, quality, and service have consistently met your expectations, and that our team was able to make things right when needed. We’ll keep striving to deliver that same 5-star service for years to come!

– Tori & The Picaboo Team

Rated 5 out of 5 stars

My Christmas cards redo came today and…

My Christmas cards redo came today and it is gorgeous! After I complained about the printing of the first cards which bled and was dark, they acknowledged the mistake and gave me tips on making the formatting of the cards better. The printing of the new cards is crisp, clean and perfect. Thanks so much!

October 31, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

We’re so glad to hear your new cards arrived and turned out beautifully! Thank you for giving us the chance to make it right and for working with our team to get everything just right. We’re thrilled you’re happy with the final result!

– Tori & The Picaboo Team

Rated 5 out of 5 stars

First time

Easy to create the project;good quality; fast service.

October 29, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Bob, we’re so glad to hear that! It’s great to know you found Picaboo easy to use and loved the quality and quick turnaround. Thanks for choosing us for your project!

– Tori & The Picaboo Team

Rated 5 out of 5 stars

Always a high quality product

Always a high quality product. Even when the app says the photo is low quality, they consistently turn out fine. Easy to use to create your own personalized calendars. Have been doing it every year for 10 plus years. Kids always look forward to it at Christmas.

November 6, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Mary, we love hearing this! It’s so special that you’ve been creating calendars with us for over ten years and that it’s become something your kids look forward to every Christmas. We’re thrilled the quality has stayed consistently strong year after year. Thank you for letting us be part of such a meaningful family tradition.

– Tori & The Picaboo Team

Rated 4 out of 5 stars

It was resolved

It was resolved. Picaboo has always had good customer service.

November 6, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Jeanne, we’re glad to hear everything was resolved and that you’ve had great experiences with our customer service team. We truly appreciate your feedback and will keep striving to deliver 5-star service every time you create with us!

– Tori & The Picaboo Team

Rated 5 out of 5 stars

Incredible Quality

I have made a few items on picaboo.com and my favorite are the calendars and canvas's. The print quality is top-notch and no doubt the best I have seen amongst other competitors.

October 27, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Rachel, we’re so glad to hear how much you’ve enjoyed your Picaboo creations! Calendars and canvases are two of our favorites too. It means a lot to know you’ve been impressed with the print quality thank you for your kind words and for choosing Picaboo!

– Tori & The Picaboo Team

Rated 5 out of 5 stars

The response is quick!

It was very easy to communicate with them!

November 4, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Doris, we’re so glad to hear that! We always aim to make things easy and enjoyable from start to finish. Thank you for sharing your experience!

– Tori & The Picaboo Team

Rated 5 out of 5 stars

Great Customer Service

I have been ordering from Picaboo for years now, mainly books for our grandchildren of our vacations that we take together. I have always been very pleased with the books and service received. The site is easy to use and warns you if a photo is too close to the edge, or too large to be printed clearly, I like that feature.

On this order I had a "glitch" with a symbol that I had in the books, but it didn't show up in the preview, only after the books were printed. The symbol was replaced with something totally different and it overlapped into the words. I contacted Picaboo and they figured out what happened. I was able to change the symbol and Picaboo is reprinting the books for me.

Janina at Customer Service was very helpful and communicated with me throughout the whole process. Like I said, I have always been very pleased with the ending products I order, this was the first time I had to contact Customer Service.

Picaboo is a great company to do business with, I will continue with them.

October 27, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Cathy, thank you so much for sharing your experience and for being such a long-time Picaboo customer! We love hearing how you’ve turned your family vacations into beautiful keepsakes for your grandchildren. We’re so glad Janina was able to help resolve the issue quickly and keep you updated throughout the process. It means a lot that you continue to trust us with your family’s memories.

– Tori & The Picaboo Team

Rated 5 out of 5 stars

A wonderful keepsake

I love my picaboo books - the books were fun to make and very easy to make as well. Lots of backgrounds to choose from and the quality is excellent! A treasure and wonderful keepsake.

October 10, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Teralee, we’re so happy to hear how much you love your Picaboo books! It’s wonderful to know you found the process fun and easy and that the finished books have become such special keepsakes. Thank you for letting us be part of your memories.

– Tori & The Picaboo Team

Rated 5 out of 5 stars

Ten Year Old Cookbook Made Available

I used Picaboo over ten years ago to create a cookbook for the grandkids of my mother-in-law after she passed. Now her great-grandkids are establishing their own homes and wanted copies of the cookbook. The company was able to track it down and give them access to it to create their own copies. They are thrilled to receive such a legacy that provoked good memories with great-grandma! What a pleasure to know that there are companies still out there that would go to this length for customers! Strongly recommend the company and the service representative!

October 28, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Peggy, thank you so much for sharing this beautiful story. We’re truly honored to have played a small part in preserving such a meaningful family legacy. It’s wonderful to know your mother-in-law’s cookbook is now being passed down to the next generation. We’re so glad our team could help make that possible.

– Tori & The Picaboo Team

Rated 5 out of 5 stars

My book came, it looks wonderful, and didn't get wet

I was at work when my book was delivered. When I got home my package was soaked through. I saw it was from picaboo and was heart broken the book was destroyed.

But when I took off the wet cardboard I was to relived to see my book was wrapped in plastic! Thank you for making sure it was wrapped before sending it! I'm so excited to give this to my friend

October 30, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Anari, we’re so glad your book made it safely! That must have been such a stressful moment to come home to but we’re thrilled the plastic wrap did its job. Thank you for sharing your story, and we hope your friend loves the book as much as you loved creating it.

– Tori & The Picaboo Team

Rated 5 out of 5 stars

excellent customer service!

Shari was amazing in helping me recover some old projects that I had lost, as my email provider & address had changed. Now thanks to Shari they are recovered and available to me, as is my account🤓wonderful, amazing customer service! Thanks again Shari!

October 29, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Colleen, we’re so happy to hear that Shari was able to help you recover your projects! She’ll be thrilled to know her support made such a difference. We’re so glad you’re back in your account and creating again and thank you for sharing your experience!

– Tori & The Picaboo Team

Rated 5 out of 5 stars

Picaboo Stands Behind Their Product

Picaboo has demonstrated that they strive to operate with integrity and stand behind their product. I have used this company in the past and appreciated the quality of their product, but with my latest order there was an unfortunate issue that left me disheartened. I immediately contacted Picaboo and sent them photos. They responded quickly and rectified the issue. Adrianna from the Customer Experience Team treated me with empathy and respect. Thank you, Picaboo, for once again helping me to preserve special memories!

October 21, 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Johanna, thank you so much for sharing your experience. We’re truly grateful for your kind words and for giving us the opportunity to make things right. We’re so glad Adrianna was able to help with care and understanding, it means a lot to know you continue to trust us with your special memories.

– Tori & The Picaboo Team

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