I had an amazing experience working with Positive ID Labelling, especially Natalie. The labels were absolutely brilliant quality and exceeded my expectations. Natalie was fantastic throughout the wh... See more
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A friendly, helpful and very technically aware team form the basis of a company that really demonstrates how service and customer support should be done. We have used PID for several years now, they c... See more
The Positive ID team always go the extra mile to help. I had an issue with my labels that they resolved immediately. They even suggested some changes that made them look substantially better. Thank... See more
I’ve been working closely with Pete over this week to sort out an issue we had encountered on our label programmes whilst updating our PC’s. He has gone out of his way to solve the problem quickly for... See more
Company details
- Commercial Printer
- Digital Printing Service
- Graphic Designer
- Prints and Signs Store
- Printing Equipment Supplier
- Sticker Manufacturer
Written by the company
One of the UK's leading labelling manufacturers. Digital & Flexo Label Printer, Hand Labelling and Price Guns, Plain Labels & Sandwich Labelling Specialists. Speak with a labelling expert on 01332 864895 now!
Contact info
5 Loake Court, DE73 8HB, Melbourne, United Kingdom
- 01332 864895
- sales@pid-labelling.co.uk
- www.pid-labelling.co.uk
Always very helpful with both lable…
Always very helpful with both lable needs and nutridata.
Awesome
As always with Positive ID the service is second to none. No problem is too big and they are always at the end of the phone. I couldn't recommend them enough. Great products, great service and always from someone who is happy to help. Keep up the excellent work
Kept getting an error message
Kept getting an error message that the license for my software was deactivating, spoke to Peter and he went above and beyond to get it fixed
Amazing support
Amazing support! Pete was very helpful and knowledgeable in getting our labelling system up to spec.
Quick and super helpful
I had a issue with our label printer and Pete was able to help me straight away. Just so kind and helpful!
Telephoned regarding an issue with my…
Telephoned regarding an issue with my computer. The service provided was excellent
Always great to work with PID
Always great to work with PID. Mark is so fast responding to any query and gets quotes out immediately. If only everyuone worked so fast and efficiently. The labels are also top quality and are shipped within a few days, always promptly and packed very well for transit. We have been working with PID for around 7 years and use them for a number of our companies in the group and would not go anywhere else....
Great Training and Support
Pete guided me through the whole system and is really helpful in delivering what I need. Highly recommended!
The most incredible company and people
The most incredible company and people, they truly care & take pride in achieving the impossible. I worked with them for a very fast turnaround overnight print and their communication and delivery were second to none. If you want a safe pair of hands, Positive ID Labels go above and beyond to ensure everything is ready to go. Cannot wait to work with them again!
Having the support freely available is…
Having the support freely available is brilliant and Pete went above and beyond explaining everything as he was solving my issue. 110% recommend
Highly Recommended
We used PositiveID for our label system, we have around 350 different products. The team is extremely helpful and respond to queries very fast, would highly recommend using them.
highly recommend
I’ve been working closely with Pete over this week to sort out an issue we had encountered on our label programmes whilst updating our PC’s. He has gone out of his way to solve the problem quickly for us and get us up and running smoothly again. Highly recommend this company – 5* service as always!
Peter is a life saver
Peter is a life saver! He explains things so clearly and listens when things need explaining. He offers an amazing service and I would recommend him to anyone!
We have been using Positive ID Labels…
We have been using Positive ID Labels for almost seven years now and have always received a great service, from the initial set up to the reordering of labels the team have been friendly and efficient. For the first time we ran into difficulty with our system yesterday but the support team responded swiftly to our request for help and the problem was resolved in no time. It was really reassuring to know that help is at hand when needed.
Very helpful from start to finish!
Our very first order! Thank you to Mark for your assistance and guidance in helping us choose the correct label for our product. Great service and very speedy turn around. Would highly recommend Positive ID Labels.
New System Installed
Positive ID Labels team have been very friendly and helpful. They have talked me through and shown me how to set up the data needed and how to export data to printers and to set up the correct fonts and sizes. I certainly couldn't have done it without them. I feel like an expert now :)
I have used Positive ID Labels for 10…
I have used Positive ID Labels for 10 years now and my system has never been down for more than 30 minutes. The tech support is second to none, the whole team is friendly and reliable and they have taught me so much over the years. Pretty sure Pete was ready to drive up to Newcastle and strangle me at times but he has patiently guided me through any problems I've caused myself and got me back up and running. Highly reccomend 5*
Thanks Peter
Once again Peter at Postive ID Labels has heped me out of pickle.My label printer started playing up this morning and I got in touch with Peter and within 5 minuets he had fixed it.Great people and a great company
Emergency
I thought I had lost everything on our label system and one call to Pete resolved everything within minutes and saved me! He was exceedingly helpful as always - very calm with a distressed customer! His knowledge of the system is second to none. Thank you
Super happy with the labels
Super happy with the labels. Dealt with Maxine, really helpful and happy to help.
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