pinata.ai Reviews 196

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the app for its ease of use and the valuable rewards it offers for simply paying rent on time. Many highlight the benefit of building credit through rent reporting, which has helped improve their credit scores. The quality of the products redeemed with points, such as gift cards and home essentials, is also frequently mentioned as a significant positive. However, some customers have experienced issues with the app being glitchy, leading to problems with points not being awarded correctly. A few people also noted that the accumulation of points can feel slow, and in some instances, there were concerns regarding credit reporting.

What people talk about most

Application

People report positive experiences with the app. Many customers praise it as one of the best tools for... See more

Payment

Reviewers highlight positive aspects of payment. Many customers appreciate that their rent payments are... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its exceptional quality, efficiency,... See more

Product

Clients share positive opinions on product. Many customers express their love for the product, highlighting... See more

User experience

Users describe positive interactions with the user experience, highlighting the app's simplicity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Piñata Rent Rewards is honestly one of the best apps for renters. You get rewarded just for paying rent on time, which we all already do anyway. The points turn into real gift cards and discounts, and... See more

Rated 5 out of 5 stars

What I Appreciate about Piñata is their undeniable Loyalty to Customers. Whether it's Expediting Product Shipments or Honoring overdue Monthly Check-in Points. I also take Value in the Rewards which... See more

Rated 5 out of 5 stars

Previously, paying rent had no incentives other than making sure I still had a place to heat up a burrito at 3 in the morning when I stay up too late playing video games. Pinata not only rewards me fo... See more

Rated 5 out of 5 stars

Is a very good app to use not only do u get to report your rent and build your credit. You get gift cards and all kinds of cool gifts too. They're always constantly adding new features to make it more... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

196 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Absolutely terrible app and platform

Absolutely terrible app and platform. They NEVER report your rent payment to the credit bureau and always say they will or did, but when you look at your credit report it just shows an account was opened, but no payments, which ultimately lowers your credit score. Do NOT buy into this scam and don't waste your time, trust me!

April 17, 2023
Unprompted review
Rated 1 out of 5 stars

The property management company…

The property management company managing the house I rent shared my personal information with Pinata, who then unauthorizedly opened credit accounts in both my and my wife's names. We only became aware of this when a credit agency alerted us about the new accounts.

September 14, 2023
Unprompted review
Rated 2 out of 5 stars

Deceptive Reward Program

Maybe I'm only 15 minutes in, but it's really just a marketing ploy to get you buy stuff so that they can make some money off it.. It hasas to be -- Why else would everything be $50 off your first order or "just give us ur email and you get $20 of free value" --- There are no "gifts" and nothing is "free"

April 8, 2022
Unprompted review

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