I love the simplicity of signing up and the fact that it's free. It takes entirely too long to receive, though.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
PinchMe is a Rip-Off!
It's nothing but a scam designed to take advantage of people looking for free products. I completed several paid offers, yet not a single coin was credited to my account. Despite multiple attempts to contact customer service, I've received zero response. It’s as if they don’t even care about fulfilling their promises.
To make matters worse, I’ve never received any of the boxes I was supposed to get, even though I’ve been actively participating for months. I can never seem to accumulate enough coins to redeem anything, and I’m always left stuck with no way to actually check out.
It’s becoming clear that PinchMe is simply collecting sign-ups, raking in kickbacks from partners, and not fulfilling their obligations to their users. I am reporting this to their partners because it’s obvious they’re making money without delivering on their end of the deal. Don’t waste your time or your personal information on this fraudulent site!
Terrible email customer service
Recieved some of the items I checked out with, nothing makes up for how god awful their Meghan customer service is. They refuse to explain anything when asked, which defeats the purpose of customer service. They ask me to send screenshots of offers completed and then they say there’s nothing they can do to give me the coins. She or he is rude and does not do their job properly just bulldozes through emails and ignoring if you respond with proof. Pinchme made an error on their end and she refused to awknowledge it at all, instead just assuring me that everything was done properly as if I already knew what was wrong. Then I had to spend time figuring it out myself and they simply could have told me that they took coins back after an error they made. Instead of insisting I was refunded. If the offer isn’t complete all the way but PINCHME makes a mistake giving you coins, they will month later cancel whatever you spent the coins on even if you have the coins to take from in your account. They will cancel the orders and keep the coins.
Pinchme is terrible
PinchME is awful. I haven't got a sample in my box in 2 months now. I emailed them and Meghan didn't answer any of my questions. Do not waste your time.
Megan is sooooo Rude!!!!
I did multiple activities and received no coins. When I first signed up you didn’t have to do all this. But I played along. I got ripped off and when I wrote them Megan was extremely rude and wanted screenshots of me completing the activities. Of course I did not do this and now have no way of going back to show. So I was robbed by them
Scam with horrible Customer Service
I have completed multiple offers to earn coins for samples and I have not received any of the coins promised. I have contacted customer service multiple times only to get the same worthless person who resolves NOTHING. It’s comparable to talking to a brick wall. Thanks Meghan for absolutely nothing but more wasted time. Pinch me is a scam that sells your info. The samples are junk and the process to get the samples is a complete and utter joke. Don’t waste your time.
Pinchme is a scam. Protect your identity and personal information
Edit: For any of the 5 star reviews, people are on here to see if pinchme is a scam. Clearly fake 5 star reviews. Notice the dates, they come in waves while the complaints are spread apart and more realistic. Knock it off, you're too obvious.
They are giving your personal information out to magazine in order for you to apply for samples that you don't actually get because you cannot accrue enough points to 'bid' for the sample. Yes, you read it correctly.
You sign up and immediately are prompted 'given the opportunity' to get a free magazine. Your personal info is then given for the 'free' magazine. With each sample attempt, you are then again prompted for free magazines. You allegedly earn points towards the ability to bid for these samples.
The issue here is that you cannot earn enough points to bid properly. Meanwhile, these magazine companies have your name, your address, and email address. Now you're spammed with emails and/or actual mail.
Here's what they didn't know. I purposefully used a fake name, just made one up that I ONLY used on their site, now my email inbox is flooded with emails using that fake name. How did other people get that fake name? Because they are providing it.
Additionally, you have the option to earn more coins by doing surveys. Either the surveys don't work or you're not rewarded the points. Even if you are, you're back to my initial point.
PinchMe used to be super fun but went…
PinchMe used to be super fun but went down hill realy fast. They stopped allowing you to do surveys to earn coins to be able to get your products sent out to you which then makes them sit there too long and then they expire (each product you qualify for has maybe 7 days or 14 days before it disappears from your cart). You must have 500 coins to ship them. When and item disappears, you lose 50 coins. The surveys made it really easy to get boxes/products sent out. Also, they are really backed logged up in getting the boxes sent out. I joined in June. I have ordered 20 boxes. I have only gotten 3 boxes. They are like 6 months behind. I wrote them about everything and asked why haven't I been qualifying for products very much anymore. They told me the system is now set up for people who save up their coins to bid on the products. That pretty much means that the products will go for high amounts now and boxes will have fewer number of products in them now, like 1 per box. That is crazy. What kind of scam is this? This is no product review company anymore at all. What is the point of all this?
Unbearably slow shipping, but good items promised
I have an enormous amount of items that haven’t been shipped - even after 6 months. The items arrive slower than a trickle. The product reviews are “ready” long before you receive the item and disappear before you even receive them. What’s the point then??? I have received a few things that have been great, but it’s hard to trust that the “boxes” will ever arrive. I’ve pretty much only received single items a couple times with probably well over 100 more still to be shipped. I don’t understand why the backlog is so high and why they haven’t resolved it.
I really do love pinch me and it seems…
I really do love pinch me and it seems like they are getting better and better items to choose from and apply for it. But 89% of the time I completed an offer and never receive coins, I've tried emailing them but no luck yet. The coin requirements Are reasonable butto actually win them are quite high. I just received my box of samples and I'm so grateful! I also love that they have the option to redeem coins for gift cards instead. I just wish it was easier to get coins by watching ads or something, since I'm not receiving them through Offers very often.
Concerns About Your Current Practices
Concerns About Your Current Practices
Dear PinchMe Team,
I hope this message finds you well. I have been a long-time user of your platform, but I am writing to express my concerns about the direction your company has taken.
It has become clear that your current practices no longer align with the promise of providing free samples to users in exchange for honest feedback. Instead, your model now relies on users completing unrelated offers, making external purchases, or earning ‘coins’ through other means, which must then be used to bid on products or even pay for shipping. This is not the free sampling experience that was originally offered, and it raises significant ethical questions.
I have been documenting these changes through screen recordings, screenshots, and notes comparing your previous and current processes. It is apparent that your platform is profiting off products provided by brands who likely expect genuine feedback from real users—not for those products to be used as a way for your company to generate revenue.
Because of these concerns, I intend to contact the brands you work with, such as Ponds and others, to ensure they are aware of how their products are being distributed. I believe transparency is important, and I want to give them the opportunity to make informed decisions about continuing their partnership with your platform.
I encourage you to address these concerns and clarify how you plan to realign your practices with the original purpose of free sampling and honest consumer feedback. I look forward to your response.
Jeorgia Byrd
I sent all current partners a email that is as follows
Subject: Critical Concern Regarding Your Partnership with PinchMe
Dear Ponds,
I am writing as a concerned consumer and supporter of your brand to inform you of serious issues regarding your partnership with PinchMe. After extensive research and firsthand experience, I believe PinchMe may be misusing your trust and products in a way that could harm your brand’s reputation.
PinchMe is no longer operating as a true free sampling platform. Instead, their current practices appear to exploit both the consumers who use the platform and the companies providing products for free. Here are the critical points of concern:
1. Monetization of Free Products: PinchMe requires users to earn ‘coins’ to access samples, which are provided by brands like yours. These coins are earned by completing unrelated activities, such as:
Visiting external websites.
Signing up for third-party offers.
Making purchases on other platforms.
2. Shipping Fees and Bidding System: Even after earning coins, users must use 500 coins to pay for shipping on sample boxes. Furthermore, samples are distributed through a bidding system, where users compete to “win” products. This means users often have to spend significant amounts of time and effort or money to even receive a sample.
3. Consumer Frustration and Lack of Trust: These practices have generated widespread complaints from users across the web. I have gathered reviews and feedback from multiple sources, all expressing frustration with PinchMe’s exploitative tactics. Many consumers feel misled, and the platform’s actions have diminished trust in both PinchMe and the brands associated with it.
4. Hoarding of Products: Based on the current structure, it seems highly likely that many samples are not being distributed to genuine reviewers at all but are instead being accumulated and kept by PinchMe. This fundamentally undermines the purpose of your partnership with them.
I have documented all of this through screen recordings, screenshots, and saved consumer reviews. These materials clearly show how PinchMe’s practices have shifted from ethical free sampling to profiting off the very products you provide to them for free.
I believe your brand deserves to know how your products are being handled and distributed. These actions do not reflect the quality, transparency, and trust that brands like yours strive to maintain with consumers. I urge you to investigate this matter further to ensure your partnership with PinchMe aligns with your goals and values.
If you would like me to share more evidence I’ve gathered, I am more than happy to provide it. I appreciate your time and attention to this urgent matter.
Sincerely,
Jeorgia Byrd
5 star reviews on this site are fake..
Notice how all the 5 star reviews on this site are from one of 5 different days.. do we all really think that 1000 different people all left reviews on those exact same days?? No, it’s because these are all most likely bot reviews or reviews from people in the company.
Personally I have placed all these orders on these dates:
FRI 25 OCTOBER 2024
SAT 19 OCTOBER 2024
SUN 13 OCTOBER 2024
SUN 06 OCTOBER 2024
MON 30 SEPTEMBER 2024
THU 26 SEPTEMBER 2024
SUN 22 SEPTEMBER 2024
SAT 21 SEPTEMBER 2024
MON 16 SEPTEMBER 2024
SUN 08 SEPTEMBER 2024
I haven’t received any of them. Over 9 weeks since that first order. They say to reach out to support if you haven’t received by 4 weeks, I have emailed them every week since the 4 week mark with no replies. Weird how every time I have reached out to support before about points not applying for activities I always get a reply by no later than the next day.
Obviously this site is a total scam, just data mining. All the one star comments (the real ones) on here are saying the same things!
Don’t waste your time on it. I’m done spending 20mins a day for nothing. I have better things to do in 20mins that could actually get me real items or real money. Dumb fake site!!
PINCHme
I have 3 boxes that need to be shipped to me since August. Guess what I am yet to even receive one. Never can qualify for the big items even when you bid. SHAME. I won’t be wasting my time anymore on this site
Used to be better, now a waste of time.
It used to at least be honest, I have received something for my time years ago, but now it is obviously preventing points accrual when you approach a cashout. You get a lot of offers granted until you hit the 400 out of 600 point range, and then suddenly it all slows to a halt. Several pending offers you've completed suddenly won't log, etc. A shame.
Survey slavery
They don't even send you what you earn. Customer service is less than helpful. You end up just being a survey slave to get a fraction of what you are promised. I have a list of over 5 items I qualified for and I finally got enough points to get a box and so I order my samples. The box came with two samples products and some of those flyers for hello fresh. That's it. It's been months since I even placed the order. I'm honestly surprised it even came.
Still waiting for the sample box they…
Still waiting for the sample box they said was mailed out on January 13.
Maybe it's on a boat going around the world and will take another 1 or 2 years to arrive. Such a fake place.
This is such a scam
This is such a scam. They make you spend HOURS AND HOURS applying for their dumb samples and then in order to get them, guess what? You have to agree to download a game or give out tons of personal information and even when you do that or complete an “offer” they only credit you when you email them non stop and threaten to report them. I’ve yet to get a box and I have three “shipping” the items are gone before you can get enough coins and it’s just depressing.
Come on PINCHME—-If you’re going to s*!ew me, at least use lube!
Huge waste of time and energy and
I am throughly dissatisfied
Not worth It.
I had five brothers xes pending and after over two months received a shipment that was a mix of one or two items from multiple boxes. No rhyme or reason why and still missing 3/4 of the rest of the stuff that they were supposed to send. All sample size and they will never add more thant 5-6 items before you're forced to use coins the check out your box, or stuff expires and you can no longer get it. Basically trying to force you to do tons of surveys or sign up for programs or games to get "coins". Unless your bored, it's just not really worth the effort involved.
Dishonest and manipulative site, not worth the time.
This is a scam site that sells your information and does not deliver what they promise. If they simply provided free products for reviews that would be less obnoxious, but they also force you to spend your time and money completing other "offers" so PINCHme can roll in the dough but then tell you that you are out of luck when your coins don't get processed after the hours of work you've done. They also send emails implying that they will reward people for posting positive reviews on these sites (Trustpilot and Sitejabber). They are dishonest about both the opportunities they provide to redeem coins to check out boxes as well as the nature of the products they are sending, which are usually knockoffs or counterfeits from AliExpress, and sample-sized or otherwise different from the pictures shown to manipulate you into spending more time doing offers. Then they take months to send your boxes so they can sneakily never send things and hope you don't notice, and if they do send boxes the products are unusable samples, expired, cheap quality, or a product you never agreed to review that they throw in and then force you to review 3 times. They manipulate how frequently you qualify for items to make it even more difficult for you to actually check out boxes. A constant bait and switch - there are far better services for free product trials that are honest and respectful of your time. Before using this site, ask yourself if you want to spend 6 hours clicking around trying to find ways to actually get points, which often does require a credit card or doesn't credit so you have to find yet another offer, only to get a bottle of expired eyedrops and two cough drops you didn't ask for in the mail 5 months later. A huge waste of time.
I have only gotten one product so far
I have only gotten one product so far. The Kindkids chocolate chip bar. They sent that out immediately. If the two companies that want immediate responses from their products send their products out right away l will really be impressed. Also l have 5 other packages waiting to receive. I am excited. I hope they come. Terry Wood returned pinchme member
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








