⸻ ⭐️⭐️⭐️⭐️⭐️ I absolutely love Pineapple Island! Their bracelets are beautiful, well-made, and have that perfect laid-back, beachy vibe. I’ve bought several now and each one feels unique. They’... See more
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Review summary
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I bought an anklet from the Surfers Against Sewage collection for my wife's 65th birthday. Not only is this a great looking item, the most inportant factor was the sustainability factor. I love what y... See more
Company replied
Leah is so helpful and the jewellery is great quality. I had a little issue with delivery, it got lost in the post but Leah sorted everything incredibly quickly. Now my items have arrived I'm so... See more
Bought from here a few times before and always a good experience with lovely, well made products with that sea and surf vibe. Items I have bought are well made and last, anklets I have purchased stand... See more
Company replied
Company details
- Jewelry Store
- Beach Clothing Store
- Clothing Store
- Fashion Accessories Store
- Jewelry Designer
- Online Marketplace
About Pineapple Island
Written by the company
Fashion that doesn't cost the Earth
Born in 2008, from a journey of solo-travel and self-discovery, Pineapple Island exists to introduce the fashion industry to jewellery and clothing that won't cost the Earth.
With every product made, we enable sustainable job creation for our makers in Bali and the UK. By cutting out big factories, we get money directly into the hands of smart & resourceful artisans.
How we create
We are a small team based along the South Coast of the UK in the seaside town of Bournemouth. We work closely with a studio in the heart of Bali, where we have a full time designer and part-time group of outworkers who create Pineapple Island jewellery as a second income.
With our head designer in Bali, we work together to create affordable jewellery and clothing for our customers to look good and feel good!
What we create
From beaded anklets to waterproof bracelets, all of our products are surf and sunshine inspired. We have most recently launched an organic clothing line and 100% recycled plastic jewellery collection in partnership with Surfers Against Sewage. It is our goal to continue to work on creating products sustainably and to continue to collaborate with incredible charities across the UK.Contact info
Pineapple House, BH9 1PA, Bournemouth, United Kingdom
- retail@pineapple-island.com
- www.pineapple-island.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Lovely items
Bought a few items for a friend along with a gift box to put the items in. Lovely ethical items, fast shipping. Gift box could have been a bit nicer as was just a plain brown box but did the job! Would recommend :)
December 2, 2024
Reply from Pineapple Island
Thank you for your feedback, Kimberley! We’re so glad you loved the items and the fast shipping. We appreciate your thoughts on the gift box—it’s something we’ll keep in mind for the future. It’s great to hear you’d recommend us, and we’re always here if you need anything else! 😊 xx
Reply from Pineapple Island
Thank you, John! If you need anything else, we’re here to help! 😊 xx
Rubbish customer service
I bought some jewellery from a recent Christmas fayre. One of the bracelets broke the same day within hours of wearing it. I have contacted the company through different means and no one has responded to me. The messages get read and then ignored!
December 15, 2024
Unprompted review
Reply from Pineapple Island
Hi Danielle,
We’re really sorry to hear about your experience and the issue with your bracelet. That’s not the level of service we aim to provide. It’s possible our reply may have been filtered into your junk or spam folder—would you mind checking there just in case?
If you haven’t seen a response, please reach out to us again at retail@pineapple-island.com, and we’ll prioritise getting this sorted for you right away. Your satisfaction is very important to us, and we’d love to make this right.
Thank you for bringing this to our attention. 😊
Alice x
Lovely items
Lovely items. Our grandchildren will be thrilled with these pretty little bracelets. Thank you.
December 2, 2024
Reply from Pineapple Island
Thank you! We hope your grandchildren will be absolutely thrilled with them. Such a thoughtful gift—thank you for choosing us! 😊 xx
Reply from Pineapple Island
Thank you, Joanna! We're so pleased to hear you're happy with your purchase. 😊 xx
Beautiful and well made
I love this company.
The jewellery is always beautiful and well made making it the perfect present.
December 2, 2024
Reply from Pineapple Island
Thank you so much, Amber! We're delighted to hear you love our jewellery. Your support means the world to us! 😊 xx Alice
Another order from them
Another order from them, beautiful bracelets, excellent delivery service. Would highly recommend.
December 2, 2024
Reply from Pineapple Island
Thank you, Rachel! We’re so happy to hear you came back for more. Your recommendation means so much to us! 😊 xx Alice
I love all the products and delivery…
I love all the products and delivery was so quick. It only took a day to arrive xx
December 2, 2024
Reply from Pineapple Island
Thank you, Karen! We're thrilled to hear you love the products and were impressed with the speedy delivery. We hope you enjoy everything, and we’re always here if you need more! xx 😊 Alice
Reply from Pineapple Island
Thank you, Linda! We’re so glad you love the earrings. It’s great to hear you were happy with the price, too. Enjoy wearing them! 😊 xx
Prices are unbeleivable
Jewlwery is lightweight and very comfortable. Amazing prices.
November 25, 2024
Reply from Pineapple Island
Thank you, Lester! We appreciate your support and hope you continue to enjoy your pieces! 😊 xx
Reply from Pineapple Island
Thank you, Shirley! We're so happy to hear the bracelets arrived on time and that you loved the pretty design and packaging. Perfect for gifting or keeping! 😊 xx
Great order experience!
The packaging was cute and all of the bracelets are great quality, and so cute!
December 13, 2024
Unprompted review
Reply from Pineapple Island
Thank you, Mia! Enjoy wearing them, and we’re here if you need anything else! 😊 xx
Great quality and quick delivery
December 12, 2024
Unprompted review
Reply from Pineapple Island
Thank you so much! Enjoy your purchase, and let us know if we can help with anything else! 😊 xx
The products came very quickly
The products came very quickly. I was impressed! The products are beautiful I am delighted. Thankyou very much.
November 28, 2024
Reply from Pineapple Island
Thank you so much, Penelope! We're so pleased to hear you’re delighted with the products and impressed by the quick delivery. Your kind words mean a lot—enjoy your beautiful pieces! 😊 xx
Great Quality!
Great quality when the package arrived and came only a few days after ordering which was great. Ordered a cowrie shell necklace which looks amazing and feels very secure in quality, I love it.
Also ordered a bracelet with a cowrie shell and the material of it is happily unexpected as it is much sturdier and stronger than I had originally thought, which is great as I know it’ll last long :)
November 28, 2024
Reply from Pineapple Island
Thank you so much for your thoughtful review! We're thrilled to hear the quality exceeded your expectations. We really appreciate your support and hope you enjoy your pieces for years to come! 😊 xx
Reply from Pineapple Island
Thank you, Amanda! We're so glad to hear you loved the items and were happy with the quick delivery. Enjoy your new pieces! 😊 xx
SMOOTH AND VERY HELPFUL
November 25, 2024
Reply from Pineapple Island
Thank you, Nigel! If you ever need anything else, we’re here to assist! 😊 xx
Really fast delivery - excellent items
Really fast, efficient delivery each time I've ordered. Pineapple sell the best pukka shell necklaces and their gift boxes have made the ideal treats for Christmas this year.
November 25, 2024
Reply from Pineapple Island
Thank you so much, Grace! It’s great to know the gift boxes are making perfect Christmas treats this year. We truly appreciate your support—let us know if there’s anything else we can do for you! 😊 x
The necklace arrived quickly
The necklace arrived quickly, good price. My daughter loved the necklace.
November 18, 2024
Reply from Pineapple Island
Thank you, Rebecca! We’re so pleased to hear that your daughter loved it. It’s always great when a gift hits the mark. 😊 x
Gorgeous jewellery
Gorgeous jewellery!
I was sent out a replacement for an item quickly and efficiently!
Really great service and fast delivery!
Thank you so much.
December 6, 2024
Unprompted review
Reply from Pineapple Island
Thank you, Lucy! We’re so glad you love the jewellery and had a great experience with our service. It’s always our priority to make things right quickly and efficiently. We really appreciate your kind words! 😊 x
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