Pink Moon Presents Reviews 

779
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff members who go above and beyond to ensure everyone feels welcome and secure. People also mention the brilliant facilities, noting that the toilets and hot showers are kept impeccably clean throughout the entire weekend. However, some customers also noted that certain amenities experienced long queues or cleanliness issues during peak festival hours. A few reviewers were not happy with the spacing between accommodations or mentioned that some tents felt older and needed updates. Visitors occasionally experienced minor inconveniences related to food vendor availability and campsite noise levels at night.

What people talk about most

Facilities

Consumers find facilities to be positive, highlighting that the toilets and showers are consistently kept... See more

Staff

People report positive experiences with staff, highlighting that team members are consistently lovely,... See more

Location

Reviewers mention positive feedback about location, highlighting that the campsites are exceptionally... See more

Quality

Reviewers highlight positive aspects of quality, noting that accommodations are spacious, beds are... See more

Product

Customers consistently note ambiguous experiences with product quality, presenting deeply divided opinions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I stayed at Harvest Moon at Electric Picnic and had such a great experience! The tent was really comfortable, felt safe and secure, and everything was clean and well looked after. It made the whole fe... See more

Rated 4 out of 5 stars

Stayed in moonlight meadows in electric picnic! Tent and facilities were great! Toilets always spotless! Made the weekend much more enjoyable! Only thing I will say is I thought there should have been... See more

Rated 4 out of 5 stars

Fantastic facilities which were kept as clean as possible and all staff were very friendly and helpful 😊 Some of the tents could do with being replaced and maybe a couple more food/coffee vendors.... See more

Rated 4 out of 5 stars

Great weekend. I stayed in Under the Stars. Tent & bedding were really good and I slept well each night - giving the eye mask and ear plugs definitely helped. Breakfast was good but a bit disorganis... See more


Company details

  1. Event Management Company
  2. Boutique
  3. Camp Site
  4. Event Planner
  5. Festival

Written by the company

Pink Moon provides boutique camping and event accommodation at festivals across the UK and Ireland. We create comfortable, stylish campsites with quality structures and full facilities, giving guests a premium experience from arrival to departure.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

779 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(779)

185 reviews in the last 12 months

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Rated 3 out of 5 stars

The two person tent was a decent size…

The two person tent was a decent size and pretty accurate as per the picture. The bedding however became damp (particularly the duvet cover) after rain so the tent obviously was not waterproof. Interestingly one side of the tent was worse than the other but following the heavy rain on Sunday evening both beds were damp on our return to the tent that evening.

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Under the Stars was special

The accommodation in Under the Stars at EP was superb, the tent was beautifully kitted out which made it so easy to arrive with just a small bag. The lounge area was a comfortable oasis to chill at and the showers and toilets were clean and continually maintained. The extra bonus was the freshly cooked breakfast to help revive you each morning. The location to the main stage was excellent. Well done to Jen and the team they were so lovely and helpful

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with pink moon

Great experience with pink moon, very easy access to festival in and out, plenty of good food venders, showers we’re always scalding hot & toilets very clean .

Definitely recommended to all.

August 31, 2025
Unprompted review
Rated 4 out of 5 stars

All fab except for the queues for tea…

All fab except for the queues for tea and coffee in the morning. The coffee trucks run out of water on the regular for 3 years in a row now at electric picnic. Doesnt seem a big ask to improve on this, and then i wouldnt have any complaints!

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievably great experience

The tent was fantastic, lots of space, the site was very well manned, from security, wc & shower cleaners. Everything was cleaned immediately after one person used it. All Staff were friendly. There was a coffee stall on site, pampering area for the ladies & phone charging docs. All in all a 10 out of 10 experience.

August 29, 2025
Unprompted review
Rated 4 out of 5 stars

Under the stars

Just back from 3rd year in under the stars, brilliant experience again, we were very lucky where our tents were situated, plenty of room, but other areas looked cramped. Breakfast had long queues, last 2 years it was served till 1pm, this year 11am so everyone rushing. Also I do think separate, the tea coffee facilities, it delayed the service, no Pastries this year they were a nice touch previous years. Toilets, showers, pamper area and staff 10 out of 10

August 29, 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed This Year After Years of Great Stays

I’ve stayed with Pink Moon for the last three Electric Picnics and have always had a positive experience but sadly, this year was different.
I booked the two-person standard bell tent in the silver campsite, the same setup I always get with my partner. However, when we arrived, the inside of the tent was covered in mud from top to bottom. I had to spend around 30 minutes cleaning it before I could even put my belongings inside.
After cleaning, I also noticed black mould on parts of the roof and the zippered door. While the tent was waterproof, which was a relief given the weather, there were small holes in the seams that weren’t ideal.
In previous years, the toilets and showers have been spotless, but this year they were dirty and not cleaned as regularly as before.
I’ve always been a fan of Pink Moon and have recommended them in the past, but this year’s experience was not acceptable and didn’t meet the standards I’ve come to expect.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Tents are spacious

Tents are spacious, toilets and showers are clean and maintained.

Overall the site (under the stars) is exceptional and well managed and maintained by the Pink Moon staffers

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Pink Moon Delux Bell tent was fabulous

Pink Moon Delux Bell tent was fabulous.
We stayed in Cosmic Avenue. The memory foam mattresses were very comfy. The duvet was cosy and it was clean. The little tables and lamps - very cute. Electricity in our tent was a complete game changer! There was a really strong wind blowing on the Saturday but the tent stayed strong. Not a budge. There was even a lady walking about with a mallet, making sure pegs and tent ropes were secure. Toilets were clean. Constantly being cleaned and stocked and the showers were great. Hot water. Flow was fine. Plenty of space in the cubicle. Hopefully we'll get the same tent and location for next year. Well done to all involved.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Well worth the money! Clean toilets and all facilities you need while at a festival! Will definitely be back!

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect ! We booked two lotus bell tents, they were side by side. Beds were spotless clean and lovely made up. Toilets were excellent . Overall it was a 5 star experience.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Comfortable and stress free!

I’ve been coming to Electric Picnic for years and Pink Moon is always my go-to. It just takes the stress out of the whole weekend – clean showers, proper toilets, and a safe, friendly vibe that makes all the difference. The campsite is well run, the staff are brilliant, and it’s in the perfect spot for dipping in and out of the arena. I honestly wouldn’t camp anywhere else – Pink Moon makes the festival feel that bit more comfortable without losing any of the magic.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Effortless

It was my first time at EP 2025 and I stayed with pink moon, under the stars..
The camp was great with security and the toilets and hot showers always had someone nearby to clean and restock.
Complementary breakfast in the morning was amazing and a perfect start to the day!
Beds were comfortable and clean .
Can't wait for next year!
Thank you to all staff that went above and beyond.

August 29, 2025
Unprompted review

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