Pirates Cave Chandlery Reviews 

Service was excellent, no problems there but I wish the lifejacket had not come mounted on a massive piece of plastic which I now have to dispose of.

Great service as always. Very helpful team and always do everything they can to help you.

Ordered two different thicknesses of ropes and different lengths, was able to choose the lengths I wanted which is one of the main reasons I chose this company over companies offering fixed lengths.
Delivery was instant.
Very, very pleased with products and company.

Good website. Swift despatch. Items arrived safely, well packed.
Very happy with service and will use again.
Thank you.

Chandlers delivered goods within 48 hours they were exactly as described and the lowest price I could find for the product

These guys are great to deal with!

Competitive prices from the outset drew me to them, but I needed to query a detail on one item and I needed delivery relatively quickly.
One call and my query was answered, and they then jumped straight on the phone to their supplier to source an out of stock item for me.
Great, informed and personal service - highly recommended.

Great service, price and delivery, what more is there to say except thank you.

Ordered a new lifejacket and it arrived the following day! Brilliant service.

Following the purchase of two excellent ebikes I subsequently had an issues with the batteries. The response in dealing with the matter by Nathan, the Manager, as well as the manufacturers was exemplary. The problems were rapidly resolved in a most satisfactory manner. I am extremely impressed with the way Pirates Cave operates and cannot rate them too highly. I am a very happy customer! Thanks.

Ordered a Sevylor 12V pump. This arrived early. I wanted it to pump up my Kampa air awning but knew in advance that the adaptors were not designed for this purpose so i modified the ones supplied and everything worked better than expected.

Very happy with delivery and price from Pirates Cave.

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Product arrived promptly and was exactly as described.

Used them a few times. All good.

Very disappointing service, places an online order back in March which was my first dealings with Pirates Cave, after 3 weeks of no order confirmation or any communication I called to chase my order, I'm told they are keeping my order as some of the items are out of stock and they wouldn't have a date to when they might arrive, after being spoken to in a rude manner being told "we are very busy at the moment so can't guarantee all orders will be despatched promptly"! 3 weeks will no communication and not contacting me to ask if I wanted the in stock items to be sent, cancel the whole order or wait for them to be in stock is poor!

Having given them the benefit of the doubt and fact they are struggling to get stock due to Covid I've placed a second order, only two items! Both items were the wrong items!
After a bit of messing around I get one correct item as the second isn't available.
Again over a week later no communication and no refund.
After having to call yet again, the refund was overlooked!
Very poor service, I'm sure going to to pick stuff up is fine but ordering online and having it delivered just isn't worth the time and hassle.

Great service as always fast nxt day delivey.keep up the good work even with the extra on posting my coolent was still £25 cheper.

Product arrived within 24 hours of order.

Fast delivery and the gloves where a real nice fit

Really well made deck shoes for a really good price. Well pleased.

From ordering until receiving our goods everything was excellent. Delivery was quick. Would use them again