PJ Outdoors Reviews 

206
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Bought a Vango shangri la self inflating airbed, great when its working, BUT, pj only react when u contact them . Air bed is at Vango waiting for them to test , even though video sent of problem.... See more

Rated 5 out of 5 stars

Visited motorhome exhibition in Glasgow in February. Was good to see the vango drive away awning on display and got answers to questions on how it would fit my motorhome. Got a good deal with extras o... See more

Rated 5 out of 5 stars

Had an issue with a camping toilet which leaked. It was purchased at the NEC caravan and camping show 2024 from PJ Outdoors stall, after speaking with PJ outdoors customer serviced they swiftly sor... See more

Rated 5 out of 5 stars

Brilliant service, ordered a camping table it was delivered next day, when we unwrapped it it had some faults on, called up and they arranged for it to be collected then next day and a new one sent ou... See more

Company details

  1. Camping Store

Written by the company

PJ Outdoors are a leading independent retailer of camping equipment and outdoor products for nearly 40 years. We offer great value from all the top brands with excellent service and support.


Contact info

4.0

Great

TrustScore 4 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(206)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Had to chase for delivery

Had to chase for delivery, no reply to email, just an automated email stating when it was coming.

Think they would have forgotten completely if not chased !

February 25, 2025
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, from start to finish. The awning is amazing. The staff are fab. I was at the NEC show last weekend and needed a new awning, given it was ordered at the show, potentially it was going to take a few weeks to deliver, however the team said they would try and get to me the same week, as I was due to go away. Instead of having the awning sent to them to send onward, they arranged for direct delivery and it got here in time. Highly recommended, especially given their fab customer service.

February 24, 2025
Rated 5 out of 5 stars

Great Experience

Easy ordering. Brilliant product at a great price. Fast delivery: advised could be up to 5 days, but arrived the next day.

February 7, 2025
Rated 5 out of 5 stars

Had an issue with a camping toilet…

Had an issue with a camping toilet which leaked. It was purchased at the NEC caravan and camping show 2024 from PJ Outdoors stall, after speaking with PJ outdoors customer serviced they swiftly sorted the problem for me by sending a replacement.
Excellent customer service and after sales care.

Can't wait to see what offers you have on this year at the NEC Birmingham.

March 2, 2024
Unprompted review
Rated 4 out of 5 stars

Camping chairs

The product was of great quality and price. The only down side was having to wait from October to February but they did arrive a month early than what I was told.

January 29, 2025
Rated 5 out of 5 stars

Very happy.

We bought our awning at the NEC in October. It was clearly explained to us that there would be a delay in delivery, but also when we could expect delivery. Everything was delivered as promised. We could not be happier with the professionalism and organisation of all involved - thank you!

January 27, 2025
Rated 5 out of 5 stars

Fab !!!

Brilliant service from my discounted purchase at the nec Birmingham, to the delivery

January 27, 2025
Rated 5 out of 5 stars

Great price for my Zempire tent!

Great price for my Zempire tent!

Really good company to do business with from initial phone call through to delivery. Wouldn't hesitate to buy a large purchase item from them again.

January 14, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look