PJ Outdoors Reviews 

206
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

Bought a Vango shangri la self inflating airbed, great when its working, BUT, pj only react when u contact them . Air bed is at Vango waiting for them to test , even though video sent of problem.... See more

Rated 5 out of 5 stars

Visited motorhome exhibition in Glasgow in February. Was good to see the vango drive away awning on display and got answers to questions on how it would fit my motorhome. Got a good deal with extras o... See more

Rated 5 out of 5 stars

Had an issue with a camping toilet which leaked. It was purchased at the NEC caravan and camping show 2024 from PJ Outdoors stall, after speaking with PJ outdoors customer serviced they swiftly sor... See more

Rated 5 out of 5 stars

Brilliant service, ordered a camping table it was delivered next day, when we unwrapped it it had some faults on, called up and they arranged for it to be collected then next day and a new one sent ou... See more

Company details

  1. Camping Store

Written by the company

PJ Outdoors are a leading independent retailer of camping equipment and outdoor products for nearly 40 years. We offer great value from all the top brands with excellent service and support.


Contact info

4.0

Great

TrustScore 4 out of 5

206 reviews

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No recent history of asking for reviews

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4.0

All reviews

(206)

6 reviews in the last 12 months

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Rated 4 out of 5 stars

I ordered the awning and all relevant…

I ordered the awning and all relevant fittings at the Caravan & Camping Show in October with an anticipated delivery of mid November. Was thrilled when it arrived early......and equally disappointed to find it was just the awning, no fittings. Waited another couple of weeks and rang them to be told there was a delay and it would be with me the following week. Nope. Rang again to be told they were waiting for the carpet and wanted to send everything together. Eventually it all arrived but the weather has been so awful (Storm Darragh) I haven't been able to check it out. As I'm new to all this I'm somewhat disappointed that it took so long. However, customer services were polite and helpful but even so a two month wait was a bit much.

December 3, 2024
Rated 5 out of 5 stars

Swift delievery

Swift delievery, well packaged and really helpful/friendly staff when i called to make an enquiry. Thank you!

November 26, 2024
Rated 5 out of 5 stars

At the campervan and caravan show.

At the campervan and caravan exhibition. Having understood my requirements, gave good advice on type and style of campervan awning.
I’ve experience of the quality and believe it to be excellent value at the show prices offered. 🤞👍

October 28, 2024
Rated 5 out of 5 stars

Vango awning purchase

From start to finish we looked after extremely well. All our questions were answered and the technical components very well explained. Highly recommend.

October 28, 2024

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