I had an incident when taking my little girl swimming and a member of staff, Dave Matthews I believe (reception staff, tall, Curtain styled hair and between 20 and 30 years of age) spoke to me, in fro... See more
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We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.
Waters Edge, Riverside Way, GU15 3YL, Camberley, United Kingdom
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Replied to 89% of negative reviews
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Excellent facility, very good gym, excellent instructor led classes and good value for money.

Reply from Placesleisure
The gym is great but just not enough cardio machines... Walkers, only about 10 so your always waiting. Impossible at peak hrs.. Decent machines and classes are good, but sadly lacking in equipment quantities

Reply from Placesleisure
Great Yoga classes Sally and Pilates Anne

Reply from Placesleisure
I love my local leisure centre. Great service, cost effective, good facilities, friendly staff and wonderful classes and a good gym. It keeps me coming back.

Reply from Placesleisure
Very clean pool & changing facilities.
Pleasant staff

Reply from Placesleisure
This review is fo The Triangle in Burgess Hill.
Appallingly maintained and run establishment. You’re on you own from the moment you try to get parked. A shockingly inadequate and reactive maintenance program often leaves services unavailable for months. If there was an alternative, I’d choose it. Disinterested staff (interested in themselves and checking their social media presence, of course), otherwise expect ‘I don’t know’ as a response to almost every question.
Frankly, it’s poorly funded, poorly managed, poorly maintained and poorly staffed.

Reply from Placesleisure
Appallingly maintained and run establishment. You’re on you own from the moment you try to get parked. Shockingly pathetic maintenance, often leaving services unavailable for months. If there was an alternative, I’d choose it. Disinterested staff (interested in themselves and checking their social media presence, of course), otherwise expect ‘I don’t know’ as a response to almost every question.
Frankly, it’s poorly funded, poorly managed, poorly maintained and poorly staffed.

Reply from Placesleisure
You’ll never get on a class that you want!! The gym is over subscribed and are now unable to provide a service that you promised me when I first joined. This problem has only happened within the last 6 months. It’s a shame ! I was very happy to do an annual payment , I don’t think I’ll be doing that again

Reply from Placesleisure
The gym is okay, but the cost of membership is way too much to be justifiable now. Even with an NHS discount, I am paying £32 a month for a gym that is a. Not 24/7, b. Extremely busy 90% of the time and overrun by under 18s, c. Lack of popular equipment in some of the gyms (e.g. no hip thrust machine or assisted pull-up machine in Morpeth). Due to lack of equipment, it can be almost impossible to get on certain machines without literally standing and waiting beside it until the person using it is done, which is, of course, completely unfair on the person using the machine. For example, Morpeth only has one smith machine, but introducing another plus a hip thrust machine (as the smith machine is used for this very often as an alternative) would make the gym experience much better for a lot of people. There are many other gyms which are 24/7, have much more equipment and are cheaper in Newcastle, so the recent price increase for membership at Places is just unjustifiable.
Otherwise - never had any problems with gym cleanliness and the staff are always pleasant and helpful. The equipment that is there seems to be of a good standard.

Reply from Placesleisure
I enjoy going into the gym and aqua classes.
Staff are always friendly and professional

Reply from Placesleisure
Some machines broken or out of use, no real gym etiquette, pricey for what they offer. Happy to raise membership prices but not to fix/repair/replace broken equipment. Parking should also be free with any membership

Reply from Placesleisure
Edinburgh is a great friendly fitness centre. Highly recommend it.

Reply from Placesleisure
It's great to visit somewhere where people still interact and a smile is part of the uniform

Reply from Placesleisure
This is our local leisure centre in Staines and I really enjoy using it for swimming and the gym. I’ve done Pilates there too and hope to do more classes in the future.

Reply from Placesleisure
If the lane swimming was more readily available this review would be five stars. Staff are great

Reply from Placesleisure
The teachers and staff are very friendly and the teachers are very experienced

Reply from Placesleisure
The Triangle is weak run and kept clean. It offers a wide range of activities at good prices

Reply from Placesleisure
The centre at, Places Leisure Riverside Centre in Norwich is brilliant! I have been a member since 2018 and I love my sessions there, I attend 3 times weekly for Swimming /Aquafit and use of the gym. I have found all staff to be caring and friendly. The centre is always kept clean and tidy. Any mishaps are dealt with immediately and efficiently. I enjoy meeting with friends in the pool, as it is a very socially friendly area. The amenities are excellent, it houses an excellant athletic sized pool. The gym is excellant too, it houses treadmills, bikes, steps/stairs, weights of all sizes, and so much more! See online and App. Definitely recommend. 10/10 for me. 💞

Reply from Placesleisure
Faceless until you meet an exceptional reception team.

Reply from Placesleisure
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