My lovely little box was like christmas coming early,everything was wrapped beautifully and arrived in excellent condition, Couldn't believe the cup cake measurer was exactly the right colour for my n... See more
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Very pleased at how quickly my order came- 2 days after ordering. Good quality cake cases, colours exactly right for the Spiderman cupcakes I'm making, as were the red and blue hundreds and thousand... See more
I needed baby shower toppers 4 cupcakes & discovered this site which had an excellent assortment at a reasonable price. Bought few general bits of equipment at same time & received goods in a remarkab... See more
I purchased some Roy's Natural flavouring as I wanted to do a recipe from Mary Berry's new cookbook. It has worked a treat. It was very difficult to locate but Planet Bake stock it so I'm sure I'll... See more
Company details
Information provided by various external sources
www.planetbake.co.uk is everything the enthusiastic home baker (and eater!) needs to help them in their quest for cake and bake perfection. Having our finger on the home baking pulse our ranges ensure you have everything you need for easy and fun home baking. You'll find stuff to mix it, mould it, bake it, decorate it, serve it and so much more... So whether you simply want to indulge in a little home baking or add a touch of luxury to your already tried and tested recipes we have something for everyone here at Planet Bake. Check out our fabulous range of cake stands, tins, teapots and mugs as well as uber-cool aprons, oven gloves and linens for the well dressed domestic marvel! All our products are backed by our 28 Day Money Back Guarantee, so if the item you bought isn't exactly what you were looking for then we'll happily refund you in full. We also pride ourselves on out Super Fast Delivery, All order placed before 1pm will be dispatched the same day, and we offer a choice of delivery options from Express Delivery to a Guaranteed Next Day Service. We'll also keep you up to date with the latest home baking trends - simply register to receive the Planet Bake newsletters and check out our blog. We'll bring you what’s hot and what's not in the home baking front as well as stuff that’s just a little bit different. Customer Service & Company Ethos Our aim is to provide a great product range that will appeal to bakers of all ages and experience backed up by really genuine customer service. We have a dedicated helpline to give you information and guidance on all our products which have been tested by real people in real home kitchens to make sure that they ‘do what they say on the tin’ ! Just fire us a quick email.
Contact info
Unit M3S Mosshill Industrial Estate, KA6 8BE, Ayr
- 08442728963
- info@planetbake.co.uk
- www.planetbake.co.uk
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Can't wait for party to show of accsesories
Buying from this company was painless .Goods arrived next day .Was absolutely delighted with 99 percent of items purchased .Disappointed in the display stand for the pop cakes .Found it very hard to assemble I suffer from arthritis and found it very hard to fit pieces together .Dont think I would use it .Everything else was spot on .
Friendly and efficient customer service.
Have always received a good service from Planet Bake. This time two items were sent incorrectly and there was some damage to contents but within one short email the problem was resolved and the correct items were received the next day.
Lovely cupcake cases and great service too
ORDER ARRIVED BEFORE THE EMAIL TELLING ME IT WAS DESPATCHED!
I ordered the cake tin on the Monday and it arrived on the Tuesday, even before the email to tell me it was despatched! Brilliant service and delighted with the item.
Goods not received, obviously not necessarily planetbake's fault.
Ordered and paid for 2 day delivery service as I needed them six days after ordering. Never arrived, 2.5 weeks later still not arrived. Requested a refund last Wednesday, no correspondence from planetbake since.

Reply from Planet Bake
First Time customer
The order came quickly and was as it was described. That's all I'm looking for
Prompt delivery, as advertised, well packaged and beautiful quality products
Everything arrived, packed well and promptly. Had been slightly anxious that cake sprinkles were just in a plastic bag, but its a resealable one so no need to find an alternative container. Would definately use again
Great Service.Delivery was within a couple of days
Website was easy to follow. Found what I was looking for and placed my order.
Received email and it was delivered within a couple of days.
Efficient and prompt delivery and provided exactly what it said it would.
Everything that was ordered from Planet Bake was precisely what we wanted and of top quality. We found the Icing easy to work with and created an outstanding result. Thank you.
Great quality items which are well priced and speedy delivery too,
Ordered the items and had them delivered in a couple of days. The items were of great quality and well priced. I would recommend the site and as a keen baker I will definitely use them again.
Satisfied customer!
I am very keen baker, I love baking cupcakes. I needed new supplies so I googled companies that supply cupcake cases ect. I came across planet bake, really interesting site, had everything I needed from cases, wraps and gel colours. Good value for money, so far the quality is great, delivery was speedy too. Overall satisfied customer. Will use you again :)
Planet Bake for Service Excellent!
I am greatly pleased with the service provided by Planet Bake. My first time order was delivered in a quick turn around and notification from picking to dispatch. Now I have got to us the items I ordered.
Thank you Customer Service at Planet Bake for your excellent service.
Mrs S Shah
Great product delivered quicky
I bought a surfing themed cake topper and it arrived promptly and was exactly as advertised on the internet
Rubbish
Am waiting to do a collection as I am too busy at the moment to get round to it. I ordered something with next day delivery and paid extra for this - firstly I didn't get the next day then when I rang up on the day after to see where it was they said its on the van for delivery but there is a problem there are no red-heart sprinkles at this time of year you can see why this might be an issue.
I told them I didn't want the order they said fine no problems send it back.
Just seemed completely defeated didn't want to help me just wanted to get my off the phone.
have bout from here once before red and green sprinkles which separated in the box to join together as the packaging is poor - should have know then.
Fantastic
The order was delivered very quickly and exactley what I was looking for
Asking for a review and haven't even received the item! Slowwww service!
Sloooooow service
Excellent service, quick response, good product.
I found them on the internet. They had what I wanted, so I bought it. No problems.
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