Planete Disque Reviews 40

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Hi-fi shop

Written by the company

Planète Disque est un fournisseur d'accessoires pour disques vinyles : ici les amateurs de vinyles trouvent tout ce dont ils ont besoin pour la protection, l'emballage, l'entretien, le stockage et la mise en valeur de leurs disques.


Contact info

3.8

Great

TrustScore 4 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An absolute gem for music lovers

Planet Disque has everything I need and that I had hardly been able to find in other European stores. On top of that, the product quality is excellent, and the staff has always been incredibly kind and helpful. I fully recommend them.

Planet Disque a tout ce dont j’ai besoin, et que j’avais rarement pu trouver dans d’autres magasins européens. En plus, la qualité des produits est excellente et le personnel a toujours été très aimable et serviable. Je les recommande vivement.

July 9, 2025
Unprompted review
Rated 2 out of 5 stars

Wrong item shipped, no reaction, no buyer protection

Order was delivered within a week. However, one of the ordered items (protective sleeves) was not the ordered article but an inferior product/quality. Messages were not answered. No buyer protection as the shop does not accept Paypal (anymore). My first and last order with them.

October 6, 2023
Unprompted review
Planete Disque logo

Reply from Planete Disque

Dear Customer, thank you for this review, but we cannot find any order history for you or this particular case. Would you be so kind as to contact us? Any claim or complaint will be addressed and if there are quality issues, goods can be returned for complete refund, without exception.

Show reviews in all languages. (40 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look